"Mediacom is a pretty nice ISP… and I'm paying what I feel is a pretty reasonable price..."

Alicia Cathcart | Ava, MO
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Lo bueno

Opinión de HSI

Mediacom delivers high speeds on a consistent basis—sometimes even higher than advertised.

Why choose Mediacom?

Mediacom high-speed internet is reliable, and the introductory offers are a good value in terms of speed for the money. When the promotional pricing expires, you’ll be charged whatever full price is at that time. That increase can be substantial. You may be able to negotiate a new promotional price at that time.

Calificación de HSI

5.8
General

Velocidad 8.1

Valor 7.2

Interés del consumidor 2.0

Satisfacción del consumidor 6.4

Las calificaciones de HSI son una puntuación agregada asignada por nuestros profesionales de internet. Se incluyen muchos factores, entre ellos:

  • Encuesta al Consumidor 2015 de HSI
  • Datos del gobierno sobre la velocidad y confiabilidad de los proveedores de internet
  • Perspectiva de los conocedores de la industria
  • Retroalimentación del cliente en el sitio
  • Análisis de patrones en la base de datos de HSI
  • Retroalimentación de nuestros socios

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Evaluación de HSI sobre Mediacom

Velocidad

Velocidades de Internet de Mediacom

Descarga hasta

100 Mbps

Carga hasta

10 Mbps

Mediacom offers 60 Mbps speeds for standalone internet or 100 Mbps speeds for triple play bundles. The upload speeds arenu2019t nearly as fast as the download speed: topping out at 10 Mbps. For most customers this wonu2019t be an issue. In fact, customers gave Mediacom a 10 out of 10 on Internet speed satisfaction. However, if you plan on doing a lot of file sharing of video chatting, you would want a little more upload speed. ne of the best things about Mediacom Internet speeds is that they remain consistent during peak hours. According to the FCC 2014 Measuring Broadband America Report, Mediacom maintained 110% of its advertised speed on average over a 24 hour period. In other words, on average for that day, Mediacom delivered speeds that were 10% higher than what it advertised. Most customers will find Mediacom Internet to be fast and reliable. It is a great choice for most Internet users.



Valor

Precios de Internet de Mediacom

Paquetes de internet desde

$49.99/mo

Paquetes superiores desde

$109.98/mo

The pricing information available from Mediacom is vague and confusing. Most of the advertised prices are for bundled packages and/or promotional offers. Customers should read all the fine print and fully understand what they are agreeing to pay. The package tiers for Mediacom Internet range in price from about $49.99 per month to about $109.98 per month for the initial one-year promotional period. Prices then jump up by about $10 - $20 depending on the area. After the second year they can jump up again to whatever the standard price is at that time. any Mediacom customers have been upset by those two price increases for one promotion. It is virtually impossible to know how big the second price hike will be. You can limit the shock of the price increase by being aware that it's coming and calling Mediacom before it hits you. Customers can also expect to pay an installation fee of about $50, a $10 activation fee, and a $5 per month modem rental fee. Despite the upfront setup fees, Mediacom Internet is a really good value for the first year and a pretty good value the second year. After the second year the value is a gamble, but as long as you call Mediacom every couple of years and renegotiate a promotional offer you can find some real value with this Internet service.



Satisfacción del cliente

The Mediacom customers who participated in the 2015 HSI Independent Customer Satisfaction Survey were generally very pleased with their Mediacom service. Mediacom received a score of 7 out of 10 for overall customer satisfaction. The high satisfaction rating makes sense. We’ve already discussed how Mediacom delivers fast, reliable Internet service at a good introductory price. high rating also indicates price confusion isn’t enough to make customers feel completely jaded by Mediacom. Customers might not like it, but it apparently wasn’t a deal-breaking problem for them. Another possible reason for the high customer satisfaction scores for Mediacom Internet is the 90-Day Money-Back guarantee it offers. Most Internet providers only offer 30 days and some don’t have a trial period at all. Overall, Mediacom gets high marks for speed and value and a solid score for customer satisfaction. As long as you keep an eye out for the expiration of your promotional period, Mediacom is a very good ISP.


Es posible que los precios, las velocidades y otra información no estén disponibles para todas las compañías, y esta información está siempre sujeta a cambios. A pesar de que las reseñas que presentamos en HighSpeedInternet.com están bien documentadas y de que hacemos todo lo posible por mantener la información actualizada, el acceso limitado que tenemos a la información relevante puede hacer que en ocasiones la información contenga errores.

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