They used to be oh, I've been with them for well over 15 years, but ever since they've merged the service is simply falling apart. Bad service, constant outages, always the threat of adding fees when things are wrong. This is just a badly run company at this point.
Internet speed isn’t what it’s advertised to be. Case in point I was sold on a plan to have download speed of 1000 MB when in reality I’m only getting download speed of up to 130 MB on a lucky day. Most of the time it’s below 50 MB.