If your looking for an internet provider avoid Xfinity at all costs! I’ve never left a bad review in my life, but using them had been a nightmare! We pay for their fastest service but rarely get the speed promised. The cable actually feel off the telephone pole and they wouldn’t come out for days to fix it and then didn’t even fix it. Then they told me my issue was our modem so I went and bought a new $200 modem and it still didn’t work. When I spoke to another representative he told me my old modem should be fine. Now I need to wait another 4 days for a tech to come out. My husband and I both work from home so we’ve had to take multiple days off and looks like we need to take more now. Not to mention all the other services we pay for that require internet that we are unable to use. FIND ANOTHER INTERNET PROVIDER. Don’t say I didn’t warn you.
This issue..Badd Business..what has happened to customers service. I need internet to work and pay this bill which is almost 200 hundred dollars a month my internet has been down for a week and all I get is a automated response can't get a live person at all.Badd business. I have been with this company for 6 years I promise to find something else...I call and only ask about upgrading really I don't have any I internet why up grade you can't talk to me about what's happening now. This is crazy I j.g ave Cleints and payments to take as well. This company's is badd business. Guess they feel they have a monopoly going but I promise I will find something else to provide service and respect my money