Compañías de Internet en Springfield, IL

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Sarah H | 02-18-2023

Horrible company. They increase your prices dramatically after 12 months of service. Then you can't get through to an American customer service representative. They play games, increase your bill even further when you reach out to them, transfer you to multiple departments/representatives all to get you no better off in the end. The customer service representatives keep you on the line for a couple of hours! It's ridiculous!

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Jay S | 01-10-2022

I called Frontier to inquire about fiber internet availability. But before they would answer even one question - they wanted permission to share my contact information with "3rd party providers of services". I said no, let's just see if you have internet for my address. And that let to a firm no -- we can't tell you that until you agree to be bombarded by marketing calls/emails/letters. A bad business practice if you want my opinion.

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Chris F | 12-14-2021

This company is the best at lying and stealing from you. Every month there is some new surprise charge. Do yourself a favor and use another service

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