Compañías de Internet en Livonia, MI

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Krystin Lasure | 2018-11-06

This company is a joke. We set up service for a HD box and a DVR box the technician showed up without a DVR box and they couldn’t get one until Thursday. I called the customer service line because the tech said they couldn’t call them. The first woman told me they would waive the 49.99 install fee and then she transferred me to customer care where I spoke to a woman who was less than helpful. After waiting on hold for an hour and 16 minutes I was told “sorry we can’t waive the fee. Yep that’s it is there anything else I can help you with”. I said no you guys just lost a costumer and she said ok thank you and hung up. GREAT customer service. What a joke. NO ONE should switch to them.

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Daniel Sherick | 2017-02-25

I have had Brighthouse for a very long time and have found that they have done a great job in keeping up with the changes in the internet overall. Service is excellent, never a charge for fixing what's wrong and always fixes the problem. We have a large family and are always pushing our internet to the limits. It is normal for us to have 4 Xbox One's running with 2 computers,5 Iphones, a couple tablets and a couple HDTV's running at the same time.Lag is rare and connection issues are very rare. Overall we LOVE what we have and can't see changing anything anytime soon!

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