AT&T puede bajar la velocidad de los datos temporalmente si la red está ocupada. El servicio puede ser más lento, suspendido, cancelado o restringido por un uso inapropiado, uso anormal, interferencia con nuestra red o afectación a nuestra capacidad para brindar un servicio de calidad a los demás.
Constant outages. Outrageous prices. Never any solutions from support, just sales pitch after sales pitch. The only reason I have them in the first place is because they're one of two ISPs available at my apartment. Switching to Ziply.
This has been one of the worst experiences I've had dealing with customer service and cancelling. I cancelled at the end of April to move to Comcast (same price, faster speed, quicker set up time) and here we are middle of June and I am still seeing charges on my account (after taking my card off the account - explain that.) I still have not received a box to return my router and I have called 4 times. I am currently on hold waiting to speak with a supervisor...doubtful I'll get anywhere with them since according to the lady I'm speaking with, they can't anything she isn't able to do. So explain why they are the supervisor, please?