I am extremely disappointed with the customer service I received from this company. I placed an order with the expectation of overnight delivery, but it’s been a week, and I’m still waiting for the package. Despite numerous calls to their customer service, I couldn’t get a tracking number or any concrete answers. As a result, I have been without internet for a whole week, which has been incredibly inconvenient. This has undoubtedly been the worst customer service experience I’ve ever encountered.
Centurylink internet is the absolute WORST AND OVERPRICED service in the market. We are in our 3rd modem in less than 6 months and internet is so unreliable!
We're looking at a new company and will never purchase any kind of services from CenturyLink! The absolute worst service and as usual corporation MO, they do not care about their customers or their concerns!
Wish I could give them 0 stars!