Compañías de Internet en
Houston, TX

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Roger Oliva|2018-11-03

Where to begin... A whole week paying for a service I am unable to use for a reason no one on this earth has an explanation for. My modem service light turns red suddenly and I go through the typical hour process of finally reaching a human being who states the problem is with the modem. She states that I will be recieving a "brand new" modem in which I must replace with my old one and send it back to them or else I'd be charged. The day the modem arrives I soon realize they sent me a refurbished modem (Not only could I conclude this by the visually noticeable scratches and how the modem looked like it has been used but the modem DID NOT WORK!). I call once more to state the issue and the operator literally just sets me up with a appointment for a technician to arrive ( Due to the high volume of problems occurring from this service I have to wait another 3 days for the technicians arrival). 1 week later here I am, still with 0 internet service. If I am late for a payment this company quickly takes action by shutting down my service but when the issue comes from their end I receive 0 reimbursement. I can't work, I can't take time to enjoy a show or movie with my spouse... Please, for everyones sake I highly recommend you go to a different internet service provider because AT&T is the worst. They will sap money from you and charge you for every change you make to your account, hitting you with fees that make no sense and at the end you are left with no service because nothing operates correctly. When you do have service it isn't even the best. You are better off hooking wires to a potato and hoping to recieve some sort of static wave that connects you to the internet. PLEASE STAY AWAY FROM AT&T !!!!

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Daniel Becnel|2017-01-25

complete waste of time and extremely hard to deal with. Been a Direct TV and AT&T customer for many years and now switching. They promise speeds they can't deliver and wont even tell me whats available at my new address unless I let them run a credit check. I didn't know that my credit affected my internet speeds. How hard is it to tell a customer when they call what you have available with knowing the middle name of all my children and what I ate for dinner last night. please don't waste your time with these idiots.

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XFINITY

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Joel Hall|2017-01-20

I have had Comcast / xfinity for many years with excellent results. My uptime is practically100% and the few times I have had problems, the response time to fix the problem was quite rapid and reliable. I get fantastic bandwidth and would highly recommend xfinity to anyone shopping for high speed internet access in Houston.

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