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17 Sonic Evaluación de clientes

Rating breakdown

4.5
General

Velocidad

Precio

Servicio

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Derek M | 10-10-2023

Service has frequent hiccups (out for 5-60 seconds a couple times a day) which can disrupt connections. Price increased from $49.99 to $87.61 (+75%!) without notice.

¿Fue útil esta reseña? Yes 18 No 1

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Philippe F | 08-02-2023

Service stability is not what it used to be with somewhat more frequent downtimes. Substantial cost increase in part due to mandatory voice service fees, even if we don't use them. Download speed is generally good

¿Fue útil esta reseña? Yes 6 No 0

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Michael F | 05-17-2023

Gigabit fiber is always fast (up and down) and low-latency — never the evening slowdowns I used to get with cable. It has very good uptime - has gone down well under once per year. Price is good, and they don't try to upsell you or sell your information to advertisers. What is not to like?

¿Fue útil esta reseña? Yes 6 No 2

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William F | 04-28-2023

installation was quick, service teck was frendly will recomend Sonic to friends

¿Fue útil esta reseña? Yes 0 No 0

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Jorgen T | 04-25-2023

Sonic Fiber gives me very consistent 8Gbps up and down! At $50/month, no contract I fell like I won the internet.

¿Fue útil esta reseña? Yes 3 No 0

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Devin S | 03-21-2023

For the price of $40 a month you can get gigabit internet,(like actually 1000 mbits up and down, round the clock). This makes Xfinitys 60 dollars 200 mbit plan just look silly. The installation team is incredibly friendly and understanding, and they will set you up for whatever you need. They have a phone service, but they won't try to upsell you on it, and its super easy to take it off if you don't want it.

¿Fue útil esta reseña? Yes 4 No 0

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Michael P | 03-16-2023

2.5 years with Sonic, no outages, never saw speeds below 600 Mbps, (usually 700 -800). Exceptional customer service (only had to speak with them when starting and ending my service). Really wish I could keep Sonic but I moved out of their service area. Dreading going back to one of the big guys.

¿Fue útil esta reseña? Yes 1 No 0

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Newt R | 07-13-2022

Internet is fine when it actually works, which isn't often. Cannot support more than 2 devices, cuts out when we use the microwave, and only works about 65% of the time. I'm paying $60 a month only to have my phone on data nearly half the time. Will be switching as soon as I decide on a better option.

¿Fue útil esta reseña? Yes 8 No 5

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Verified U | 07-07-2022

I like that they are an independent local company with reasonable prices.

¿Fue útil esta reseña? Yes 1 No 0

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Verified U | 07-07-2022

I don't have any issues with my internet service provider. I've been happy with Sonic

¿Fue útil esta reseña? Yes 0 No 0
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