Our Frontier internet review
Frontier offers both DSL and fiber internet., but the network was recently sold to Verizon. We rarely recommend the DSL anymore, and it may not even be possible to sign up for DSL as a new customer. But if you can get Frontier’s fiber, go with it. You can get a serious boost in speed for the same price you pay for DSL or cable internet.
Pros
- Affordable fiber plans
- Included equipment
Cons
- Sale to Verizon may impact customer care
Jump to: Plans and pricing | Speed and data caps | Fees | Installation, equipment, and contracts | Customer ratings | Frontier vs. the competition | Bottom line | FAQ
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Compare Frontier internet plans and pricing
| Package | Price* | Speed | Internet type |
|---|---|---|---|
| Fiber 200 | $29.99/mo. for 12 mos w/ $10 Auto Pay & Paperless Bill discount | Up to 200Mbps | Fiber |
| Fiber 500 | $29.99/mo. for 12 mos w/ $10 Auto Pay & Paperless Bill discount | Up to 500Mbps | Fiber |
| Fiber 1 Gig | $49.99/mo. for 12 mos w/ $10 Auto Pay & Paperless Bill discount | Up to 1,000Mbps | Fiber |
| Fiber 2 Gig | $69.99/mo. for 12 mos w/ $10 Auto Pay & Paperless Bill discount | Up to 2,000Mbps | Fiber |
| Fiber 5 Gig | $99.99/mo. for 12 mos w/ $10 Auto Pay & Paperless Bill discount | Up to 5,000Mbps | Fiber |
| Fiber 7 Gig | $139.99/mo. for 12 mos w/ $10 Auto Pay & Paperless Bill discount | Up to 7,000Mbps | Fiber |
* Offers and availability may vary by location and are subject to change. Read disclaimers.
Find out if Frontier is available in your area.
Frontier speeds: What’s best for you?
You don’t need a lot of speed to stream video, stream music, or play games online. But all that streaming can add up when multiple people download all that data simultaneously. The 500Mbps plan is great for homes with around four people; it gives you enough room to stream, surf, and download game updates without disrupting everyone’s day. Speeds over 500Mbps are ideal for running a business from home and livestreaming.
How fast are your Frontier speeds?
Click below for a quick speed test and find out.
Download speed
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Upload speed
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Latency (ping)
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Jitter
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Use our How Much Speed Do I Need? tool to see your household’s ideal internet speed before investing in a high-speed Frontier plan.
Frontier data caps
Frontier does not enforce data caps, so no worries there.
Our favorite plan:
The Fiber 500 plan is cheap and offers plenty of speed for a family of four. It’s an excellent deal compared to Spectrum’s Internet Premier plan offered at $15 more and doesn’t have symmetrical speeds.
We suggest Frontier’s fiber over DSL and cable internet if you can get it—fiber is more reliable and has symmetrical speeds. Frontier expects to reach 10 million homes with fiber by the end of 2025.
Frontier also provides DSL internet if you can’t get fiber where you live.

Frontier ongoing deals and promotions + bundles
Frontier internet fees
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Frontier’s paper bill fee is somewhat new to the list, so be sure to get your bill digitally if you want to save $36 each year. Also, try to avoid paying your bill through an authorized agent—human interaction requires an added fee. Frontier also offers self-install for some fiber plans.
Frontier internet installation, equipment, and contracts
Frontier fiber expert installation is free and offers a self-install option on some fiber plans. Expert installation for DSL plans is $100.
Frontier equipment
You get an Amazon Eero mesh Wi-Fi router when you sign up for DSL internet. The Fiber 1 Gig plan comes with the Amazon Eero Pro 6 and you get the Ultrafast Wi-Fi 6E router if you choose the Fiber 2 Gig plan. The Fiber 5 Gig and 7 Gig plans come with an Eero Max 7 Wi-Fi router.
Frontier internet contracts
Frontier does not have contracts. Instead, you must sign an agreement for up to 12 months if you select a plan with a rewards card. An early termination fee applies if you cancel your service before the agreement period ends.
Frontier internet customer ratings
| Overall | Reliability | Customer Service | Speed | Price | |
|---|---|---|---|---|---|
| Frontier customer satisfaction rating | 3.5 | 3.5 | 3.6 | 3.6 | 3.4 |
| National provider average rating | 3.7 | 3.7 | 3.6 | 3.8 | 3.4 |
* Rating based on a five-point system used in our customer satisfaction survey. Higher is better.
In our latest customer satisfaction survey, Frontier ranks twelfth out of 15 internet providers for overall satisfaction, placing it slightly lower than the national average. It ranks best in price satisfaction, taking the seventh spot behind fiber rivals AT&T, Verizon, and CenturyLink, who also don’t have surprising price hikes after 12 months. However, its weakest link is speed, possibly due to its DSL internet speed issues.
How Frontier compares to the competition
| Provider | Starting price* | Maximum speed | User rating † |
|---|---|---|---|
| Frontier | $29.99/mo. Disclaimers | Up to 7,000Mbps | 3.5 |
| Spectrum | $25/mo. for 1 year Disclaimers | Up to 1,000Mbps (wireless speeds may vary) | 3.7 |
| Xfinity | $40/mo. for 12 mos. Disclaimers | 2,000Mbps | 3.9 |
| Optimum | $25/mo. Disclaimers | 8,000Mbps | 3.3 |
| CenturyLink | $50/mo. Disclaimers | 940Mbps | 3.6 |
* Offers and availability may vary by location and are subject to change.
† Rating based on a five (5) point system used in our customer satisfaction survey. Higher is better..
For the most part, Frontier DSL competes with Xfinity, Spectrum, and Optimum cable internet.
If we compare gigabit plans, CenturyLink has the same starting price as Xfinity, but Xfinity offers the most bang for your buck with its 1.2 Gig and 2 Gig plans for $100.00 per month.
But keep possible price hikes in mind. Optimum’s gigabit plan is cheaper than Spectrum’s at first, and you can sometimes score multi-year price locks with Optimum when you order. Other times, though, the price is locked for only a year. After that, the monthly rate goes up by $15 per month, once a year. Meanwhile, Frontier’s gigabit plan idles at a flat $69.99 per month, but isn’t guaranteed outside of month to month.
Read our full reviews of Frontier vs. its main internet competitors
Is Frontier internet right for you?
Frontier is a great fiber option, especially as an alternative to cable internet from Spectrum, Xfinity, or Optimum. The prices are great and don’t automatically increase after the promotional period ends.
FAQ about Frontier
What is Frontier Communications?
What are the best routers for Frontier internet?
Why does Frontier now have a printed bill fee?
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
Disclaimers
Frontier plans
Fiber 200: per mo. w/ Auto Pay for 12 mos.
Fiber 500: w/ Auto Pay & Paperless Bill. Max wired speed 500/500 Mbps. Wi-Fi, actual & average speeds vary. One-time charges apply.
Fiber 1 Gig: w/ Auto Pay & Paperless Bill. Max wired speed 1000/1000 Mbps. Location dependent. Wi-Fi, actual & average speeds vary. One-time charges apply.
Fiber 2 Gig: w/ Auto Pay & Paperless Bill. Max wired speed 2000/2000 Mbps. Wi-Fi, actual & average speeds vary. One-time charges apply.
Fiber 5 Gig: w/ Auto Pay & Paperless Bill. Max wired speed 5000/5000. Wi-Fi, actual & average speeds vary. One-time charges apply.
Fiber 7 Gig: w/ Auto Pay & Paperless Bill. Max wired speed 7000/7000. Wi-Fi, actual & average speeds vary. One-time charges apply.
Spectrum plans
Internet Advantage | Internet Premier | Internet Gig: Standard rates apply after promo period. Additional charge for installation. Speeds based on wired connection. Actual speeds (including wireless) vary and are not guaranteed. Capable modem required for all Gig speeds. For a list of capable modems, visit Spectrum.net/modem. Services subject to all applicable service terms and conditions, subject to change. Not available in all areas. Restrictions apply.
Internet 2 Gig: N/A
Xfinity plans
300 Mbps: For 12 months, no term contract. Restrictions apply. Autopay w/ stored bank account and paperless billing req’d. Taxes and fees extra and subj. to change. Reduced speeds after 30 GB of usage/line. Data thresholds may vary.
All other plans: N/A
Optimum plans
300 Mbps Internet: w/ $10/mo. elig. Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas.
500 Mbps Internet: w/ $10/mo. elig. Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas. HBO Max Basic With Ads plan auto renews after 6 mo. at the then prevailing rate (currently $10.99/mo.). Pricing sbjct to change. Terms apply.
1 Gig Internet: w/ $10/mo. elig. Auto Pay & Paperless Bill. Wired connection up to 940 Mbps. WiFi speeds may vary. Not available in all areas. HBO Max Basic With Ads plan auto renews after 12 mo. at the then prevailing rate (currently $10.99/mo.). Pricing sbjct to change. Terms apply.
2 Gig Internet | 8 Gig Fiber Internet: w/ $10/mo. elig. Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas. HBO Max Basic With Ads plan auto renews after 12 mo. at the then prevailing rate (currently $10.99/mo.). Pricing sbjct to change. Terms apply.
CenturyLink fiber plans
All fiber plans: Limited availability. Service and rate in select locations only. Paperless billing required. Taxes and fees apply.