Our Frontier internet review
Frontier’s DSL internet has you covered in terms of availability if you live in a rural area without cable or fiber internet access. But if you can get Frontier’s fiber, go with that instead. You can get a serious boost in speed for the same price you pay for DSL or cable internet.
- Affordable fiber plans
- Wide DSL availability in rural areas
- Added fees for equipment and installation
- Limited fiber availability
Compare Frontier internet plans and pricing
|Package||Price||Speed||Type||View on Frontier site|
|Frontier Fiber 500||$39.99/mo.✝||Up to 500 Mbps||Fiber|
|Frontier Fiber 1 Gig||$59.99/mo.‡||Up to 1000 Mbps||Fiber|
|Frontier Fiber 2 Gig||$99.99/mo.#||Up to 2,000 Mbps||Fiber|
|Frontier Fiber 5 Gig||$154.99/mo.**||Up to 5,000 Mbps||Fiber|
|Frontier Internet (DSL)||$64.99/mo.*||Call for details||DSL|
✝ w/ Auto Pay & Paperless Bill. Max wired speed 500/500 Mbps. Wi-Fi, actual & average speeds vary. One-time charges apply. In select areas where available.
‡ w/ Auto Pay & Paperless Bill. Max wired speed 1000/1000 Mbps. Location dependent. Wi-Fi, actual & average speeds vary. One-time charges apply. In select areas where available.
#w/ Auto Pay & Paperless Bill. Max wired speed 2000/2000 Mbps. Wi-Fi, actual & average speeds vary. One-time charges apply. In select areas where available.
**w/ Auto Pay & Paperless Bill. Max wired speed 5000/5000. Wi-Fi, actual & average speeds vary. One-time charges apply. In select areas where available.
* w/ Auto Pay and Paperless Bill per month. One-time charges apply.
Frontier speeds: What’s best for you?
You don’t need a lot of speed to stream video, stream music, or play games online. But all that streaming can add up when multiple people download all that data simultaneously. The 500 Mbps plan is great for homes with around four people; it gives you enough room to stream, surf, and download game updates without disrupting everyone’s day. Speeds over 500 Mbps are ideal for running a business from home and livestreaming.
How fast are your Frontier speeds?
Click below for a quick speed test and find out.
Use our How Much Speed Do I Need? tool to see your household’s ideal internet speed before investing in a high-speed Frontier plan.
Frontier data caps
Frontier does not enforce data caps, so no worries there.
Our favorite plan:
The Fiber 500 plan is cheap and offers plenty of speed for a family of four. It’s an excellent deal compared to Spectrum’s 500 Mbps plan offered at $25 more and doesn’t have symmetrical speeds.
We suggest Frontier’s fiber over DSL and cable internet if you can get it—fiber is more reliable and has symmetrical speeds. Frontier expects to reach 10 million homes with fiber by the end of 2025.
Frontier also provides DSL internet if you can’t get fiber where you live.
Frontier ongoing deals and promotions + bundles
Order a qualifying Frontier fiber internet plan to get a free installation and a free rental of the Amazon eero Pro 6 or 6E router. You also get a $200 Visa Reward Gift Card if you sign up for the Fiber 2 Gig plan.
Frontier internet fees
Frontier’s paper bill fee is somewhat new to the list, so be sure to get your bill digitally if you want to save $36 each year. Also, try to avoid paying your bill through an authorized agent—human interaction requires an added fee.
Frontier internet installation, equipment, and contracts
Frontier expert installation is free on fiber plans and does not offer a self-install option at this time.
You get an Amazon eero mesh Wi-Fi router when you sign up for DSL internet. The Fiber 1 Gig plan comes with the Amazon eero Pro 6 and you get the Ultrafast Wi-Fi 6E router if you choose the Fiber 2 Gig plan. The Fiber 5 Gig plan comes with an Archer AXE300 Wi-Fi router.
Frontier internet contracts
Frontier does not have contracts. Instead, you must sign an agreement for up to 12 months if you select a plan with a rewards card. An early termination fee applies if you cancel your service before the agreement period ends.
Frontier internet customer ratings
|Overall Rating||Reliability Rating||Customer Service Rating||Speed Rating||Price Rating|
|National provider average rating*||3.7/5||3.7/5||3.6/5||3.8/5||3.3/5|
*Based on our annual customer satisfaction survey
In our annual customer satisfaction survey, Frontier’s overall rating was 3.5— lower than the 3.7 average for all national providers. However, Frontier’s customers had differing opinions depending on whether their internet was DSL or fiber. DSL customers were overall unsatisfied with their service, with Frontier ranking in the bottom half of every category.
Frontier’s fiber internet saw better rankings from customers across the board when compared to DSL. Its highest ranking was in speed, with 90% of those respondents with Frontier’s fiber saying speeds were “always” or “usually” as fast as advertised. While Frontier’s fiber scored high in every category, it isn’t as widely available as Frontier’s DSL.
How Frontier compares to the competition
|Provider||Plan price range||Speeds (range)||User rating*||Order online|
|Frontier||$39.99–$154.99/mo.†||Up to 500–5,000 Mbps (for fiber)||3.5/5|
|Spectrum||$49.99–$89.99/mo. for 12 mos.‡||Up to 300–1,000 Mbps (wireless speeds may vary)||3.7/5||View Plans|
|Xfinity||$30.00–$80.00/mo.§##|||75–1,200 Mbps||3.7/5||View Plans|
|Optimum||$40.00–$280.00/mo.||#||Up to 300–8,000 Mbps||3.4/5||View Plans|
|CenturyLink||$30.00–$75.00/mo.**††||Up to 100–940 Mbps||3.6/5|
*Based on our annual customer satisfaction survey.
† w/ Auto Pay & Paperless Bill per month. Max speeds are wired. Location dependent. Wi-Fi, actual & average speeds vary. One-time charge on disconnect applies. In select areas where available.
‡ Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet® Gig promotion price is $89.99/mo; standard rates apply after yr. 1. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra.
§ Connect plan: For 12 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount. Regional price differences may apply.
##Connect More and Gigabit Extra plans: For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Regional price differences may apply.
|Fast, Superfast, and Gigabit plans: For 24 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount.
|| w/Auto Pay & Paperless Bill. Terms apply. Not available in all areas.
# w/Auto Pay & Paperless Bill plus taxes. Terms apply. Not available in all areas.
** Speed may not be available in your area. Paperless billing required. Taxes and fees apply. Offer Details. Online ONLY. Free Modem.
††Speed may not be available in your area. Maximum download/upload speed of up to 940 Mbps via a wired connection. Paperless billing required. Taxes and fees apply. Offer details. Offer includes professional installation at customer’s eligible location.
For the most part, Frontier DSL competes with Xfinity, Spectrum, and Optimum cable internet. Frontier has five million fiber connections as of May 2022, so the chances of finding Frontier’s fiber-to-the-home service are slim for now. Fiber internet is just scarce in general, so DSL and cable internet may be your only landline options.
If we compare gigabit plans, CenturyLink has the same starting price as Xfinity, but Xfinity offers the most bang for your buck with its Gigabit Xtra plan at $80.00 per month for up to 1,200 Mbps.
But keep possible price hikes in mind. Optimum’s gigabit plan is cheaper than Spectrum’s at first but costs $25 more once the promotional period ends. Meanwhile, Frontier’s gigabit plan idles at a flat $69.99 per month, but isn’t guaranteed outside of month to month.
FAQ about Frontier
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
- Frontier Communications, “Frontier Becomes the First and Only Major ISP to Deliver Network-Wide 2 Gig Fiber Service,” February 22, 2022. Accessed May 17, 2022.
- Frontier Communications, “Frontier Communications Accelerates Fiber Build Out to Reach 10 Million Locations by End of 2025,” August 05, 2021. Accessed May 17, 2022.
- Frontier Communications, “Frontier Billing: Frequently Asked Questions.” Accessed May 17, 2022.
- Frontier Communications, “Understand My Bill: Taxes and Surcharges.” Accessed May 17, 2022.
- Frontier Communications, “Frontier First Quarter 2022 Results,” May 6, 2022. Accessed May 18, 2022.