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9 Buckeye Broadband Customer Reviews

Buckeye CableSystem just gave me a late fee for next month's service. This is a complete sham. They know they're the fastest internet in this town and think they can do what they want and still provide horrible service.

Joe Smith 2018-04-24

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17/18 people found this review helpful

Pricing sounds good over the phone but the bills are out rigorous. It's like pay a car note

Monica Irish 2017-11-20

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21/22 people found this review helpful

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Buckeye Cable system is a slimy company. It's full of decent people doing great work, but the company as a whole is despicable. They punish you for staying with them past a year by upcharging you $20.00/month more, instead of rewarding you for staying loyal to them. When we moved out of the area, all of the offices were closed. We were told to overnighttbe modem to their main office, which we did. We got a phone call a month later telling us our bill was going to collections since our account was still active and they had not received the modem. After talking to a representative (who was helpful and kind), they discovered the modem had been sent but they claimed they received it two weeks after we sent it versus the overnight charge we paid to ensure this didn't happen. I would NOT go with them again if we ever moved back to the area

Elle Warden 2017-07-15

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24/25 people found this review helpful

Buckeye Cable System has terrible Internet services! It slows down all of the time for no reason even without any other devices hooked into the WiFi. The modem drops connectivity all the time and needs to be reset manually or by a tech over the phone. Terrible and they never seem to care that the problems keep happening. They just offer apologies and no solutions beyond "reset the modem".

Jacob W Toledo, OH 2016-03-13

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73/83 people found this review helpful

I have had Buckeye Cable for the last year, and am satisfied with download speeds and minimum interruptions in service. I think that the price for basic internet after the 12-month contract is over is higher than what it should be. It is a twenty dollar increase per month from what I started paying.

Janna W Sylvania, OH 2014-12-27

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30/35 people found this review helpful

Internet pricing is outrageous. Wish they would offer unlimited Internet for a set price. Speed of Internet is average. Customer service is mostly helpful and nice at my location.

Jennifer Jones Sandusky, OH 2014-10-17

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29/36 people found this review helpful

I have always had great service from buckeye. If I have had a problem they have a great support team to get you through your problem.

Cathy Spohn Temperance, MI 2014-06-24

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11/26 people found this review helpful

Buckeye is very helpful whenever I have a problem and they are very prompt, they are one of the best Co. I have ever dealt with.

Cathy Spohn Temperance, MI 2014-04-22

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11/28 people found this review helpful

Love the product

Michael Spohn Temperance, MI 2014-03-19

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11/29 people found this review helpful

they are very good

Cathy Spohn Temperance, MI 2014-03-19

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11/26 people found this review helpful

Buckeye Cablesystem is horrible. They're high priced and will consistently try to over charge you. I ask them multiple times to pick up my cable box after I dropped it and kept the internet. They said they would but didn't. The very next month they tried charging me $650 for it and $10 for the remote. I went to AT&T Uverse and am paying the same price for cable and internet(higher speed) then I was with just internet with buckeye.

John Fox Toledo, OH 2013-06-06

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70/79 people found this review helpful

Details about brand prices, speeds, and other features may not be readily available for all brands and are always subject to change. While the brand reviews on are well researched and every attempt is made to keep the information up to date, limited access to relevant information may cause occasional inaccuracies.

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