7 Sonic Customer Reviews

Rating breakdown

4.5
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Newt R | 07-13-2022

Internet is fine when it actually works, which isn't often. Cannot support more than 2 devices, cuts out when we use the microwave, and only works about 65% of the time. I'm paying $60 a month only to have my phone on data nearly half the time. Will be switching as soon as I decide on a better option.

Was this review helpful? Yes 3 No 1

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Donald R | 01-15-2022

We switched for price. Love the service and support

Was this review helpful? Yes 2 No 0

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Joseph S | 12-31-2021

Sonic offers 10 gigabit service for $40. Please update! Sonic blows away the competition with insane speeds and awesome customer service!

Was this review helpful? Yes 5 No 1

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TERRY A | 07-20-2017

I switched from Comcast to Sonic. I did it because the price is so much better. They also threw in a landline with the internet connection. It took a couple weeks to get it set up but the savings I get made it worth it. The times I had to call them were great too. I got a human voice from Santa Rosa. They were friendly and helpful and local. Glad I switched. When is ATT or Comcast going to buy them? That's my only concern.

Was this review helpful? Yes 98 No 9

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Ryan A | 06-26-2017

Sonic.net is an AT&T reseller, but their prices make me think that they're a standalone company! Speeds are great, 50mbps for a nice price. Support is great, has fixed issues I've had with no problem. Great area covered, great price, great support, A+ experience

Was this review helpful? Yes 57 No 6

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Peter L | 07-12-2015

I switched from Comcast to Sonic last month. Sonic uses AT&T lines but charges far less than AT&T for comparable service. Connection speed is superior to what I had with Comcast; so far, reliability is also better. I give three stars for service only because it can take a couple of weeks to get Sonic installed. They're at the mercy of AT&T's schedule. I no longer use cable -- all entertainment is streamed from Amazon, Netflix, Hulu Plus, YouTube, and Sling TV. I wish I had made the switch sooner, because I now pay far less for far better viewing options. Lesson learned -- the major players are never offering the best deals on Internet access. Do some checking and see if there are little guys who can give you a better price.

Was this review helpful? Yes 226 No 20