Armstrong Customer Reviews
48 Armstrong Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
James H D | 04-11-2024
excellent service
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Denise H | 05-04-2023
They suck. Over priced. Service has problems everyday on my tvs. Dictatorship!
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Verified U | 05-01-2023
Generally, I am satisfied with my service provided by Armstrong. Usually the internet speeds are good enough for everyone in the household to use their devices without any major problems, however when we all are trying to use the internet at the same time, the internet speeds tend to slow down or get jammed up causing delays in digital processing and loading.
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Verified U | 04-29-2023
have had them for 10 years. Very sheldom has there been a problem. Customer service is always ready to help, and is always done correctly and fast
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Shawn P | 04-25-2023
I don’t normally do things like this but I’ve had enough of this the WiFi that you spend almost 200$ will most of the time not even be close to the speeds that are stated the WiFi has been cutting out 3-4 times a day for the past 2 weeks sadly you can’t switch providers because they are the only one in the area
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Betterthan Y | 04-02-2023
A disgrace of a company run by clowns that dress up in little construction outfits and pretend to fix anything.
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Terry S | 03-13-2023
I tape shows but not all are playing. I often receive a message that said shows are "temporarily unavailable". However, after MONTHS, the shows are STILL "temporarily unavailable"! This has been going on SINCE LAST YEAR!!!!! I have emailed Armstrong about it countless times & their replies always instruct me to call them. When I have called them I have been assured this issue will be fixed yet it has not!!! My cable bill went up considerably yet the service has declined drastically! I wonder if anyone else is having this issue? Is anyone else, in reply to emails from Armstrong, receiving a bot-like reply? Is anyone else wondering why Armstrong will not issue an explanation in writing???? Just wondering…………..
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John B | 03-07-2023
Great fast reliable service. Much better then spectrum
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Terry S | 03-03-2023
Same problems regarding taping shows have been continuing for months. Armstrong keeps telling me the issues be fixed yet they continue. Meanwhile I am paying an outrageous amount to tape shows that are "temporarily unavailable" (again--issue has gone on for months!) & wasting my taping minutes! Now some shows begin taping AFTER the show begins which forces me to set my OnePass to tape early, again wasting precious minutes for which I am paying through the nose! My bill just went up around $8 a month only to have service decrease! Armstrong will NOT reply to my complaints via email instead they instruct me to CALL Armstrong. Note my calls are given the same response telling me the problem will be resolved!!! I strongly suggest to anyone who reads this to NOT subscribe to Armstrong unless he/she wants to toss good money after bad!
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