Strata Networks Customer Reviews
4 Strata Networks Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Dave S | 07-06-2024
Had a large carrier, no customer service, stopped in and talked with the sales people, they were more than willing to go the extra mile, explained the new phone in detail, very satisfied with the employees in Vernal, All while saving in excess of $40.00 monthly, Thank you Strata,
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Valerie C | 08-23-2023
The guys who came out to connect my fiber optic cable made sure everything worked before they left, were courteous and fairly quick. (They get the 5 stars). I have not checked the speed at which my internet works yet. Prices are a little high, but it works.
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Verified U | 07-11-2022
We really like our provider. If we ever have a problem or question, they respond very quickly. As far as doing something better, the price is good but it would be wonderful if prices decreased.
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Cheryl C | 01-19-2015
We do not have other choices here, so it seems that Strata doesn't try to keep it's customers happy. Service is below minimum and internet speeds are extremely slow. I get speeds that are so slow and far below what they even state as the minimums! Even at my employer, it is extremely slow. They offer a single modem to use with their internet and even they say it is a very poor quality choice. There is always some kind of issue. I know we are in a rural area, but at least customer service should strive to be good, right?? Not really happy with our choice, but what can I do about it??
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