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Valerie C | 08-23-2023

The guys who came out to connect my fiber optic cable made sure everything worked before they left, were courteous and fairly quick. (They get the 5 stars). I have not checked the speed at which my internet works yet. Prices are a little high, but it works.

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Verified U | 07-11-2022

We really like our provider. If we ever have a problem or question, they respond very quickly. As far as doing something better, the price is good but it would be wonderful if prices decreased.

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Cheryl C | 01-19-2015

We do not have other choices here, so it seems that Strata doesn't try to keep it's customers happy. Service is below minimum and internet speeds are extremely slow. I get speeds that are so slow and far below what they even state as the minimums! Even at my employer, it is extremely slow. They offer a single modem to use with their internet and even they say it is a very poor quality choice. There is always some kind of issue. I know we are in a rural area, but at least customer service should strive to be good, right?? Not really happy with our choice, but what can I do about it??

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