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Cheryl C | 01-19-2015

We do not have other choices here, so it seems that Strata doesn't try to keep it's customers happy. Service is below minimum and internet speeds are extremely slow. I get speeds that are so slow and far below what they even state as the minimums! Even at my employer, it is extremely slow. They offer a single modem to use with their internet and even they say it is a very poor quality choice. There is always some kind of issue. I know we are in a rural area, but at least customer service should strive to be good, right?? Not really happy with our choice, but what can I do about it??

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