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Rhonda W | 09-21-2023

The service was OK: decent speed but frequent interruptions in service. A Spectrum worker changed the wire from the telephone pole to our house. Now it’s more unreliable, and the wi-fi doesn’t reach as far, but the price has increased $10 in less than 12 months.

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Thomas M | 08-15-2023

Spectrum is filled with liars. I switched from EarthLink to spectrum because when spectrum installed service in my area, my EarthLink would not work. The man told me on the phone when setting up service that they would reimburse cancellation fees from EarthLink. He told me that three times. When I called to discuss reimbursement, I was told I would have to have cable also. I explained that is not what I was told on the phone and the lady said I could cancel service at any time. Then she offered me a $20 credit when I mentioned getting some type of credit. I guess spectrum knows just how to capitalize and rip people off. I would not recommend spectrum.

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Theodore D | 08-01-2023

They like to charge over for their internet. And they also do not put stuff in the computer like they should like shut off date when you call in and have it shut off through that text thing. They like to charge an extra month on top of everything else. Their service is very slow even though it's supposed to be fast. It barely runs a PS5 and you have to shut off all your Wi-Fi inside your house everything that is on your Wi-Fi.

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Dan R | 07-19-2023

Verified User

inexpensive and reliable fiber service

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Andrea K | 01-26-2023

Horrible company and horrible internet service. This company is horrible on every level period!

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