88 WOW! Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Angi W | 08-12-2023
My HOA explained to me that cable was being discontinued and we would be picking up the basic internet service as a bulk product. I would have thought the WOW rep would have educated the HOA that the basic internet service would NOT cover all 3 floors of our townhomes. Instead I have to find out from the WOW tech that it will not be sufficient. The tech recommended to upgrade my package another $10 from the original $50/mo to cover the whole home package. The tech was not knowledgeable about how to assist me with setting up my other 3 TVs to be able to stream TV. He said he’s sorry but he has to go. I had to get my 17 year old nephew to come and help me which he was able to do in 15 minutes. This company has horrible service and internet service.
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Lakin L | 02-28-2023
Wow doesn't service my new address now, so I'm trying to find a new service provider for internet.
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Verified U | 07-11-2022
I liked the price to begin with, but I now feel that I am paying too much for slow internet. Th support personnel blame my modem/router, rather than their terrible service.
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Verified U | 07-11-2022
I am very satisfied with my internet. It is such a reliable company.
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Verified U | 07-11-2022
The speed and coverage are good, but during a storm I am always hoping the isp doesn't lose connection
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Verified U | 07-11-2022
I'm very satisfied with my internet. Nothing to change about its fast
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Verified U | 07-11-2022
I need to switch to another internet service because the one that I have now is not it and I don't like the way that it is it's really slow and not sasitfying
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Verified U | 07-11-2022
Price constantly increases while sppeed and reliability decreases. They should lower prices and service their equipment.
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