Our WOW! Internet review
WOW! offers fast and reliable cable internet services at good prices. In addition to great overall value, many WOW! Internet plans include perks like high data caps and free modem rental. To top it off, WOW! Internet plans don’t have contracts, so it’s a good option for customers seeking flexibility.
Here are the states where WOW! is available:
Alabama
Florida
Georgia
Illinois
Ohio
Indiana
Michigan
South Carolina
Tennessee
Pros
- No contracts
- High data caps
- Great prices
Cons
- Wi-Fi fees
- Confusing promotions and deals
Jump to: Plans and pricing | Speed and data caps | Installation, equipment, and contracts| Customer ratings | [BRAND] vs. the competition | Bottom line | Faq
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Compare WOW! Internet plans and pricing
Package | Price | Speeds | Data cap | View on WOW! Internet site |
---|---|---|---|---|
Fiber 100 | $30.00/mo.* | Up to 100 Mbps | 1 TB | Shop Plans |
Fiber 500 | $50.00/mo.* | Up to 500 Mbps | 2.5 TB | Shop Plans |
Fiber 1 Gig | $80.00/mo.* | Up to 1,000 Mbps | 3 TB | Shop Plans |
Fiber 3 Gig | $100.00/mo.* | Up to 3,000 Mbps | 1.2 TB | Shop Plans |
Fiber 5 Gig | $185.00/mo.** | Up to 5,000 Mbps | Unlimited | Shop Plans |
*With AutoPay & paperless billing. Equipment, taxes, data allowance, and other fees extra. Other restrictions apply to usage-based plans.
**With AutoPay & paperless billing. Equipment, taxes, data allowance, and other fees extra.
WOW! Internet speeds: What’s best for you?
The WOW! Fiber 500 plan is ideal for an average household. It provides 500 Mbps of internet speed for only $50.00 per month—that’s plenty of speed for a family of four to stream, download, and game without missing a beat. To sweeten the deal, the Fiber 500 plan comes with a free rental modem for the first year and an enormous 2.5 TB data cap.
Customers with more modest bandwidth needs should consider the Fiber 100 plan. You get 100 Mbps speeds for just $30 per month. It’s hard to find any internet plan that cheap. And while WOW! Fiber 100 isn’t the fastest plan out there, it suits a single or two-person household.
WOW! Internet data caps
WOW! has some of the most generous data caps we’ve seen from any internet provider. Faster WOW! plans get higher data caps. This gives you more control over your data allowance than the common ISP practice of applying a single data cap (usually around 1 TB) to all internet plans. Need more data? Purchase a faster internet plan.
Again, the Fiber 500 plan seems to have the best value, providing 2.5 TB of data per month—that’s about double the data an average household needs.
Find the data cap for each WOW! Internet plan in the table above.
Our favorite plan: WOW! Fiber 500
WOW! Fiber 500 is hard to beat. It provides 500 Mbps speeds at a great price ($50/mo.). Additionally, you get a high 2.5 TB data cap and a free rental modem for the first year. The Fiber 500 plan packs an ideal mix of speed, value, and perks, making it the best pick for most customers.
WOW! Internet ongoing deals
Get unlimited data and a free modem rental with the Internet 1.2 GIG plan.
Get the DealWOW! Internet fees
Cost | |
---|---|
Modem/router rental | $14.00 |
Installation | $50.00 (self-install is free) |
Cancellation Fee | None |
Post-promotion price hike | $5.00–$15.00/mo. |
Data overage fee | $1.00 per 50 GB (up to $50.00/mo.) |
WOW!’s fees are fairly standard, but the good news is you can get around most of them. Every plan comes with a free self-install kit, which can help customers avoid the $50 install fee. The high-tier plans waive the modem rental fee for the first year, and the Internet 1.2 Gig comes with free modem rental indefinitely.
Data cap overage fees shouldn’t be a problem for most customers either. WOW! data caps are set high compared to other ISPs.
WOW! Internet installation, equipment, and contracts
WOW! offers free self-installation for all its internet plans. WOW!’s internet is one of the easiest types of internet to install on your own, provided your home is connected to WOW!’s fiber network.
Regarding equipment, you have the option to either purchase your own or rent an internet gateway for $14 per month—many plans waive the rental fee for the first year. For large homes, WOW! offers its premium Wi-Fi package for an extra $9.99 per month, which includes a mesh router capable of covering a huge area. Keep in mind that you can purchase your own mesh router too; we’ve got a great guide on the best mesh routers of 2023.
WOW! Internet contracts
WOW! Internet plans have no term contracts—you can stop service at any time.
WOW! Internet customer ratings
Overall Rating | Reliability Rating | Customer Service Rating | Speed Rating | Price Rating | |
---|---|---|---|---|---|
WOW! customer satisfaction rating | 3.6 | 3.6 | 3.5 | 3.7 | 3.2 |
Average rating* | 3.7/5 | 3.7/5 | 3.7/5 | 3.9/5 | 3.4/5 |
*Average rating of all ISPs included in our most recent customer satisfaction survey
WOW! received below-average ratings in our annual customer satisfaction survey. Even so, 90% of WOW! customers reported that their internet speeds meet the needs of their households.
How Wow! compares to the competition
Provider | Plan price range | Speeds (range) | User rating* | Order online |
---|---|---|---|---|
Optimum | $40.00–$265.00/mo.** | 300–5,000 Mbps | 3.4/5.0 | View optimum Plans |
Verizon | $49.99–$119.99/mo.*** | 200–2,000 Mbps | 3.9/5.0 | View Verizon Plans |
AT&T | $55.00–$180.00/mo.**** | 75–5,000 Mbps | 3.7/5.0 | View AT&T Plans |
T-Mobile | $55.00/mo.***** | 33–182 Mbps | 4.1/5.0 | View T-Mobile 5G Home Internet Plans |
*Customer ratings based on our annual customer satisfaction survey.
**w/Auto Pay & Paperless Bill. Terms apply. Not available in all areas.
***Price per month with Auto Pay & without select 5G mobile plans. Fios plan prices include taxes & fees.
****75 Mbps: for 12 mos, plus taxes. Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, & NV applies. One-time install chrg. may apply. Incl 1TB data/mo., overage charges apply.
for 12 mos, plus taxes.
100 Mbps: for 12 mos, plus taxes. Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes $ fees. Limited availability. May not be available in your area. Call or go to att.com/internet to see if you qualify.
300-5000 Mbps: Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes & fees. Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas. Internet speed claims represent maximum network service capability speeds & based on wired connection to gateway. 1GIG speeds require the latest router & recommended setup. Actual customer speeds may and are not guaranteed. For more information, go to www.att.com/speed101.
*****w/ Auto Pay. Regulatory fees included in monthly price for qualified accounts. See full terms.
WOW! fiber internet stacks up well against the competition. Customers receive fast and reliable internet service at a good price. Additionally, WOW! offers flexible perks like generous data caps and no contracts.
WOW!’s flexibility sets it apart. All WOW! Internet plans have no term contracts, meaning you can cancel your service whenever you like. Also, WOW! has a unique approach to data caps: WOW! data caps increase with plan speed. This allows customers to choose something that fits their needs, as opposed to the usual approach of applying the same data cap to all plans.
Is WOW! Internet right for you?
WOW! offers fast and flexible internet services for good prices. If you have access to WOW! Internet, it’s probably your best bet unless you can get fiber internet. WOW! customers receive great introductory prices, flexible no-contract internet plans, and generous data caps.
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
WOW! Internet FAQ
What’s the best WOW! Internet plan?
WOW’s Internet 500 plan is the best choice for most customers. The Internet 500 plan provides 500 Mbps for $ per month. That’s enough speed for a large household at a great price. Additionally, the Internet 500 plan comes with a massive 2.5 TB data cap.