WOW!
available in 
- Low prices for cable and fiber internet services
- Included Wi-fi equipment
- $5 monthly fee to lock your price for life
◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.
*Price per month with AutoPay & paperless billing. Additional equipment, taxes, and other fees extra. Fiber not available in all locations.Our WOW! Internet review
Jun 21, 2024 | Share
WOW! offers fast and reliable internet services at good prices. It’s the eighth-largest cable internet provider in the U.S., but it’s also building new fiber-to-the-home connections in some of its service areas. In addition to great overall value, many WOW! Internet plans include perks like high data caps and free modem rental. To top it off, WOW! Internet plans don’t have contracts, so it’s a good option for customers seeking flexibility.
Here are the states where WOW! is available:
- Alabama
- Florida
- Georgia
- Illinois
- Ohio
- Indiana
- Michigan
- South Carolina
- Tennessee
Pros
- No contracts
- High data caps
- Great prices
Cons
- Installation fees
- No TV bundles
Jump to: Plans and pricing | Speed and data caps | Installation, equipment, and contracts| Customer ratings | WOW! vs. the competition | Bottom line | FAQs
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Compare WOW! Internet plans and pricing
| Package | Price | Speeds | Data cap | View on WOW! site |
|---|---|---|---|---|
| Fiber 100 | $30.00/mo.* | Up to 100Mbps | Unlimited | Shop Plans |
| Fiber 500 | $50.00/mo.* | Up to 500Mbps | 2,560GB (2.5TB) | Shop Plans |
| Fiber 1 Gig | $80.00/mo.** | Up to 1,000Mbps | Unlimited | Shop Plans |
| Fiber 3 Gig | $100.00/mo.† | Up to 3,000Mbps | Unlimited | Shop Plans |
| Fiber 5 Gig | $185.00/mo.‡ | Up to 5,000Mbps | Unlimited | Shop Plans |
*Price per month with AutoPay & paperless billing. Additional equipment, taxes, and other fees extra. Fiber not available in all locations.
**Price per month with AutoPay & paperless billing. Additional equipment, taxes, and other fees extra.
†Price per month with AutoPay & paperless billing. Additional equipment, taxes, and other fees extra. Maximum speeds based on wired connection and customer equipment capable of delivering 3 Gig speeds. Fiber not available in all locations.
‡Price per month with AutoPay & paperless billing. Additional equipment, taxes, and other fees extra. Maximum speeds based on wired connection and customer equipment capable of delivering 5 Gig speeds. Fiber not available in all locations.
WOW! Internet speeds: What’s best for you?
The best plan from WOW! is the Fiber 500 plan (if you live in a fiber area) and is ideal for an average household. It will provide plenty of speed for a family of four to stream, download, and game without missing a beat. To sweeten the deal, the plan comes with included equipment and no contract.
Customers with smaller households (or smaller budgets) should consider the Fiber 100 plan. The cost is one of the lowest we’ve seen anywhere for these speeds, and the plan also comes with free Wi-Fi gear.
WOW! Internet data caps
WOW! has some of the most generous data caps we’ve seen from any cable internet provider, and fiber plans from WOW! come with unlimited data. Faster cable plans come with more data—and it makes sense. It’s hard to burn through a big bucket of data if you don’t have a lot of bandwidth to begin with.
If you exceed your data in a given month, you’ll automatically be charged $10 per 50GB (up to $50). Read your terms and conditions carefully to determine the data cap for your plan.
Is WOW! internet available where you live?
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Our favorite plan: WOW! Fiber 500
WOW! Fiber 500 is hard to beat. It provides 500 Mbps speeds at a great price. Additionally, you get unlimited data and a free Wi-Fi gateway. The Fiber 500 plan packs an ideal mix of speed, value, and perks, making it the best pick for most customers.
WOW! Internet ongoing deals
Get unlimited data and included Wi-Fi equipment with the Internet 1.2 Gig plan.
Get the DealWOW! Internet fees
| Cost | |
|---|---|
| Modem/router rental | Included |
| Installation | $100.00 (self-install is $10.00) |
| Cancellation Fee | None |
| Data overage fee | $10.00 per 50 GB (up to $50.00/mo.) |
WOW!’s fees are fairly standard, but the good news is you can get around most of them. Every plan comes with a free self-install kit, which can save you $90 compared to a professional installation. Wi-Fi gear is included indefinitely, but you could decide to pony up an extra $5 per month to lock in your price for life.
Data cap overage fees shouldn’t be a problem for most customers either. WOW! data caps are set high compared to other providers, and fiber plans have no limits at all.
WOW! Internet installation, equipment, and contracts
WOW! offers $10 self-installation for all its internet plans, with a $100 fee if you need a pro to come out and help.
Wi-Fi equipment comes included for both cable and fiber internet plans, at least for the first year. For large homes, WOW! offers its premium Wi-Fi package for an extra $9.99 per month, which includes a mesh router system. Keep in mind that you can purchase your own mesh router too; we’ve got a great guide on the best mesh routers of 2024.
WOW! Internet contracts
WOW! Internet plans have no term contracts—you can stop service at any time.
WOW! Internet customer ratings
| Overall Rating | Reliability Rating | Customer Service Rating | Speed Rating | Price Rating | |
|---|---|---|---|---|---|
| WOW! customer satisfaction rating | 3.6 | 3.6 | 3.5 | 3.7 | 3.2 |
| Average rating* | 3.7/5 | 3.7/5 | 3.7/5 | 3.9/5 | 3.4/5 |
*Average rating of all providers included in our most recent customer satisfaction survey
WOW! received below-average ratings in our annual customer satisfaction survey. Even so, 90% of WOW! customers reported their internet speeds met the needs of their households.
How Wow! compares to the competition
| Provider | Starting price | Top speeds (range) | User rating* | Order online |
|---|---|---|---|---|
| $19.99/mo.* | 5,000Mbps | 3.4/5.0 | |
| $24.99/mo.† | 2,000Mbps | 3.9/5.0 | |
| $60.00/mo.‡ | 245Mbps | 3.7/5.0 | |
 | $50.00/mo.§ | 1,000Mbps | 4.1/5.0 |
annual customer satisfaction survey.
*For 12 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
†Equipment, taxes, fees, and any applicable surcharge extra. $10 charge for each add’l 100GB; Up to $30/mo. Prices vary depending on location. Not all packages available in all locations.
‡w/ Auto Pay. Regulatory fees included in monthly price for qualified accounts. See full terms.
§w/ Auto Pay. Available in select areas.
Cable and fiber internet from WOW! stacks up well compared to other internet providers in the South and Midwest. Customers receive fast and reliable internet service at a good price. Additionally, WOW! offers flexible perks like generous data caps and no contracts.
Is WOW! Internet right for you?
WOW! offers fast and flexible internet services for good prices. If you have access to WOW! Internet, it’s probably your best bet unless you can get fiber internet. WOW! customers receive great introductory prices, flexible no-contract internet plans, and generous data caps.
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.