Author
Austin Aguirre
Austin worked as a broadband technician installing and troubleshooting countless home internet networks for some of the largest ISPs in the U.S. He became a freelance writer in 2020 specializing in software guides. After graduating with a BS in technical communication from Arizona State University, he joined the team at HighSpeedInternet.com where he focuses on home network improvement and troubleshooting.
![woman sitting at laptop computer with headphones on](https://www.highspeedinternet.com/app/uploads/2021/06/happy-woman-sitting-at-computer-e1624549909869.jpg)
by Austin Aguirre | Oct 20, 2023 | Technology
Do you need a DOCSIS 3.1 cable modem?
![Switching internet service providers](https://www.highspeedinternet.com/app/uploads/2018/06/hsi-switching-internet-providers.jpg)
by Austin Aguirre | Oct 12, 2023 | Brand Guides, FAQ
Step 1: Understand your internet needs and why you want to switch services
Step 2: Find the costs of canceling your current internet service
Step 3: Find the other Internet Service Providers in your area
Step 4: Pick a provider that matches your needs
Step 5: Call your current ISP
Step 6: Order your new service and schedule an installation date
Step 7: Cancel your old internet service
![](https://www.highspeedinternet.com/app/uploads/2022/09/hsi-css-featured.png)
by Austin Aguirre | Oct 4, 2023 | Brand Guides
Update: This report uses data collected in 2022. If you want more up-to-date information, check out...
![2023 internet survey insights title graphic](https://www.highspeedinternet.com/app/uploads/2023/10/hsi-internet-survey-featured.png)
by Austin Aguirre | Oct 3, 2023 | Brand Guides
Our annual survey results are in, and you may be shocked at what American consumers found most important about their Internet!
![Customer Satisfaction Survey 2023](https://www.highspeedinternet.com/app/uploads/2023/09/hsi-css-2023_featured-2023-1.png)
by Austin Aguirre | Sep 13, 2023 | Brand Guides
Every year at HighSpeedInternet.com, we survey thousands of people to track how internet providers are performing...
![paying with a credit card on a laptop](https://www.highspeedinternet.com/app/uploads/2021/12/paying-with-credit-card-over-laptop-e1639419618535.jpg)
by Austin Aguirre | Sep 13, 2023 | Technology
These common network vulnerabilities put your information at risk.
![internet-slow-because-of-router](https://www.highspeedinternet.com/app/uploads/2020/08/internet-slow-because-of-router.jpg)
by Austin Aguirre | Sep 12, 2023 | How-To, Technology
What to do when you have a Wi-Fi signal but no internet access.
![person gaming on computer hearing headset](https://www.highspeedinternet.com/app/uploads/2023/04/What-Is-a-Good-Internet-Speed-for-Gaming-featured.jpg)
by Austin Aguirre | Aug 23, 2023 | Gaming
How a fiber internet connection gives you the edge in online gaming.
![frustrated woman using laptop](https://www.highspeedinternet.com/app/uploads/2022/12/internet-troubleshooting-guide.jpg)
by Austin Aguirre | Aug 4, 2023 | How-To
Learn the different ways you can get online during a power outage.
![A router in a hallway](https://www.highspeedinternet.com/app/uploads/2021/06/Where-to-put-my-router.jpg)
by Peter Christiansen and Austin Aguirre | Aug 4, 2023 | FAQ, Technology
If you still find spots in your house where you don’t get internet, you may need to move your router. Here’s where you should place it.
![man in flower shop using wifi on tablet](https://www.highspeedinternet.com/app/uploads/2022/04/asian-male-florist-owner-of-small-business-flower-shop-using-digital-picture-id1317277259-1.jpg)
by Austin Aguirre | Jun 23, 2023 | Technology
There are a lot of different ways to extend your Wi-Fi range. We’ll break down each method, starting with the cheap and simple solutions and moving on to the more advanced and costly options.
by Austin Aguirre | Jun 16, 2023 | How-To, Technology
Expert tips to get your hotspot back up and running