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Author

Austin Aguirre

Austin worked as a broadband technician installing and troubleshooting countless home internet networks for some of the largest ISPs in the U.S. He became a freelance writer in 2020 specializing in software guides. After graduating with a BS in technical communication from Arizona State University, he joined the team at HighSpeedInternet.com where he focuses on home network improvement and troubleshooting.

woman sitting at laptop computer with headphones on
DOCSIS 3.0 vs. DOCSIS 3.1: Which modem is right for you?

by | Oct 20, 2023 | Technology

Do you need a DOCSIS 3.1 cable modem?

Switching internet service providers
How to Switch Internet Service Providers with Less Hassle

by | Oct 12, 2023 | Brand Guides, FAQ

Step 1: Understand your internet needs and why you want to switch services
Step 2: Find the costs of canceling your current internet service
Step 3: Find the other Internet Service Providers in your area
Step 4: Pick a provider that matches your needs
Step 5: Call your current ISP
Step 6: Order your new service and schedule an installation date
Step 7: Cancel your old internet service

2022 Internet Customer Satisfaction Survey

by | Oct 4, 2023 | Brand Guides

Update: This report uses data collected in 2022. If you want more up-to-date information, check out...

2023 internet survey insights title graphic
2023 Survey Insights: Why You’re Choosing the Wrong Internet

by | Oct 3, 2023 | Brand Guides

Our annual survey results are in, and you may be shocked at what American consumers found most important about their Internet!

Customer Satisfaction Survey 2023
2023 Customer Satisfaction Survey

by | Sep 13, 2023 | Brand Guides

Every year at HighSpeedInternet.com, we survey thousands of people to track how internet providers are performing...

paying with a credit card on a laptop
How Safe Is My Internet Connection?

by | Sep 13, 2023 | Technology

These common network vulnerabilities put your information at risk.

internet-slow-because-of-router
Why is My Wi-Fi Not Working? How to Fix Your Internet

by | Sep 12, 2023 | How-To, Technology

What to do when you have a Wi-Fi signal but no internet access.

person gaming on computer hearing headset
Why Is Fiber Good for Gaming?

by | Aug 23, 2023 | Gaming

How a fiber internet connection gives you the edge in online gaming.

frustrated woman using laptop
How To Use the Internet While the Power Is Out

by | Aug 4, 2023 | How-To

Learn the different ways you can get online during a power outage.

A router in a hallway
Where Is the Best Place to Set Up Your Router?

by and | Aug 4, 2023 | FAQ, Technology

If you still find spots in your house where you don’t get internet, you may need to move your router. Here’s where you should place it.

man in flower shop using wifi on tablet
7 Ways to Extend Your Wi-Fi Range

by | Jun 23, 2023 | Technology

There are a lot of different ways to extend your Wi-Fi range. We’ll break down each method, starting with the cheap and simple solutions and moving on to the more advanced and costly options.

Why is My Hotspot Not Working? How to Troubleshoot HotSpot Issues.

by | Jun 16, 2023 | How-To, Technology

Expert tips to get your hotspot back up and running