Starting price: Custom Price
Speeds: Dependent on carrier
Data cap: No cap
Contract: 12–36 mos.
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Data as of 11/6/2025. Offers and availability may vary by location and are subject to change.
◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.
Our NHC business internet aggregator review
Nov 11, 2025 | Share
For companies that manage internet services across many locations, New Horizon Communications (NHC) reduces vendor sprawl by consolidating all your connectivity providers into one bill.
Instead of juggling dozens of vendors, contracts, and invoices, NHC provides one consolidated bill and a single support channel. For enterprises seeing rapid growth or undergoing mergers and acquisitions, NHC can also uncover overlaps, eliminate redundancies, and make it easier to standardize services across locations.
Aggregators like NHC charge a consolidation premium, so the service only makes sense for companies with complex operations or ones experiencing vendor sprawl. For most, the time, clarity, and control you gain more than justify the expense. In fact, simplified billing, compliance, and network management across all locations often offset the added cost, especially considering the time saved on daily operations.
Pros
One invoice and a single point of contact across all locations
Broad access to fiber, cable, 5G, and satellite nationwide
Strong redundancy options with fixed wireless failover and SD-WAN
Stateside 24/7 customer support with dedicated account management
Centralized visibility with invoices, reporting, and site-level insights on one platform
Cons
May cost more than going direct with an individual internet service provider (ISP)
Contracts, pricing, and SLAs vary by carrier, making costs less predictable
Coordinating issues with the original provider may extend resolution times
No direct ISP contact limits the ability to build provider relationships
Standardized processes may reduce flexibility
In this review:
Multi-location business internet | Plans and pricing | NHC use cases | Data caps | Fees | Installation, equipment, and contracts | NHC vs. the competition | Final review | FAQ
In this review:
Multi-location business internet made simple
Instead of clients coordinating with a different provider at every site, NHC acts as an integrator, eliminating vendor sprawl by simplifying complex setups and customizing your internet around each location’s network and needs.
NHC’s business internet solutions offer:
- Flexibility: Choose tailored options for each location, including fiber DIA, broadband cable, 5G/4G fixed wireless, or satellite.
- Performance: Ensure reliable connectivity with symmetrical speeds, guaranteed bandwidth, and SLAs for essential workloads.
- Resilience: Get guaranteed uptime with multiple carrier pathways, SD-WAN that automatically routes traffic to the best connection, and fixed wireless failover for business continuity.
- Security: Protect sensitive data and operations with enterprise-grade safeguards and proactive monitoring built into every solution.
- Simplified management: Pay one invoice and use the MAP dashboard for transparent access to all vendors and billing across every location.
Plus, all packages are backed by 24/7 monitoring and stateside support, with flexible contracts that typically range from 12 to 36 months.
NHC plans and pricing
Unlike traditional internet providers, NHC doesn’t publish set plans or rates.
As a business aggregator, NHC builds customized solutions by consolidating internet services from multiple carriers, so pricing depends on the original providers and the needs of each individual location.
Factors that impact pricing
| Factor | How it impacts pricing | Customer value |
|---|---|---|
| Access type | Fiber is higher cost but offers guaranteed bandwidth; cable and wireless are typically less expensive | Tailor cost and performance by site |
| Speed and SLAs | Symmetrical speeds and guaranteed uptime cost more than standard service | Pay more only where reliability is critical |
| Multi-site volume | Consolidating dozens of sites creates leverage to secure lower bundled rates | Larger scale reduces per-site cost |
| Contracts | Terms vary by carrier, usually 12–36 months | Ensures predictable pricing for length of contract |
| Consolidation premium | Slight markup compared to buying direct | Offset by time/operational savings |
NHC pricing is tailored for every customer and is based on connection type, bandwidth, number of locations, carrier contracts, and the cost of consolidation.
Contact us for specific pricing details.
NHC use cases
NHC is purpose-built for businesses with complex or distributed operations. Typical use cases include:
- Franchises and retail chains: One contract and consistent setups spanning dozens or hundreds of stores.
- Hospitality and lodging: Dependable guest and back-office connectivity for multiple properties with strong performance and compliance.
- Healthcare systems: Secure, redundant connections across every facility with regulatory-grade compliance protection.
- Manufacturing and logistics: Reliable internet continuity covering plants, warehouses, and offices with automatic failover for uninterrupted operations.
- Data centers and HQs: Dedicated internet with high-capacity bandwidth, strict SLAs, and proactive monitoring for mission-critical environments.
Check NHC coverage in your area
Enter your zip code to explore NHC’s multi-location connectivity options.
NHC business internet data caps
NHC does not impose its own data caps. Usage policies depend on the underlying internet service provider at each location. If an ISP enforces caps or overage fees, any applicable fees are explained before activation and reflected on your consolidated bill.
NHC business internet fees, terms, and restrictions
NHC contracts include standard surcharges and administrative fees. Individual ISP costs are not reflected in the list below, and will vary by carrier.
Standard surcharges and administrative fees
| Fee | Details |
|---|---|
| Interstate carrier cost recovery fee | 8.25% of recurring charges |
| Maintenance and repair surcharge | 2.75% of charges to cover dispatch costs |
| OSS cost recovery charge | $9.99/billing account |
| E-bill charge | $3/mo. |
| Regulatory fees and taxes | Taxes and fees vary based on state and provider |
NHC business internet installation, equipment, and contracts
Installation, equipment, and contract terms are managed by NHC in partnership with carriers. Specific terms and fees vary by provider, location, and contract duration.
| Fee | Details |
|---|---|
| Order cancellation fee | $250 minimum, or actual costs of equipment/lines/installation |
| Early termination charge | Remaining monthly charges multiplied by months left in the term |
| Service restoration (after suspension) | $100 minimum |
| Service restoration (after disconnection) | $500 minimum |
| Suspension charge | $75/suspension |
| Late fee | 1.5% per mo. on overdue balances |
| Payment surcharge | 3% for Amex, Visa, or Mastercard payments |
| Missed appointment fee | $250 |
| Customer not ready charges | Varies based on carrier-incurred expenses |
| MACD (Moves, Adds, Changes, Deletions) | Up to $300 (simple) or $1,500 (complex) |
| Hourly technician rate | $175/hr. |
| Hourly engineering rate | $200/hr. |
| Technician dispatch fee | $125/dispatch |
Equipment
- Customer responsibility: Businesses provide any extra hardware needed (e.g., routers or switches).
- Replacement costs: Customers are billed for lost, damaged, or unreturned rental equipment.
- Repair surcharge: Covers dispatch and CPE-related repairs.
- No warranty: Services and equipment aren’t guaranteed to be error-free or uninterrupted.
Contracts
- Standard internet contract terms run 12–36 months.
- Minimum service period is 90 days.
- Contracts automatically renew for one year unless canceled with 90 days’ written notice.
NHC vs. the competition
| Feature | NHC | Regional/National ISP | Local ISP |
|---|---|---|---|
| Billing | One invoice for all sites via MAP dashboard | Multiple invoices, often per region | Separate invoice for each site |
| Coverage | Fiber, cable, 5G/4G fixed wireless, satellite | Primarily fiber and cable within regional/national footprint | Limited to fiber or cable within local service area |
| Redundancy | Multi-carrier pathways, SD-WAN, wireless failover | Backup options vary by product | Limited redundancy options |
| Portal visibility | Consolidated view of billing and usage across sites | May have portals; visibility often fragmented by region or product | Basic tools w/ little centralized reporting |
| Support | 24/7 stateside support with centralized escalation | Support quality varies by region | Support quality varies by provider |
NHC business internet aggregator: Our final take
NHC is a strong option for companies struggling with vendor sprawl or managing multi-location networks. Consolidating providers reduces the overhead of managing scattered ISPs, billing, and troubleshooting across dozens of sites. This allows businesses to shift focus from day-to-day vendor management to higher value projects.
Yes, the costs are generally higher than working directly with individual ISPs, and repair timelines may be affected since NHC coordinates troubleshooting with each individual provider. That said, these tradeoffs seem minor compared to the obvious efficiency gains.
Overall, NHC is a smart choice for businesses with complex or distributed operations that want to simplify internet management without sacrificing performance. If you run a single small office, you’re better off working directly with a provider, but for businesses with multiple locations, NHC is a strong, long-term solution.
FAQ about NHC
Do I have to switch my current providers to use NHC?
What types of internet connections does NHC provide?
How does NHC handle customer support and troubleshooting?
How does NHC compare to other business internet providers?
Methodology
The HighSpeedInternet.com Business-to-Business (B2B) team bases its analyses on proprietary internet provider data on speeds and pricing.
To strengthen its research, the B2B team looks closely at provider contracts to obtain hard-to-find information on price hikes, data caps, and extra fees. The team also monitors the latest news reports and online reviews, and when applicable, relies on personal experiences testing these services.
Definitions
Vendor sprawl: Managing many providers across locations resulting in billing confusion, service delays, and added costs.
Dedicated Internet Access (DIA): Fiber connection reserved for one customer
5G/4G: Fifth Generation / Fourth Generation cellular wireless networks
Software-Defined Wide Area Network (SD-WAN): Technology that manages traffic across multiple internet connections for better performance and redundancy
MAP dashboard: NHC’s platform for consolidated billing, reporting, and site visibility
Service-level agreement (SLA): A provider’s guarantee on uptime, performance, and service quality
Operational support systems (OSS): NHC’s backend systems used to provision and maintain carrier services; the OSS Cost Recovery Charge covers access to these systems
Customer-premises equipment (CPE): Equipment at the customer’s site, such as modems, gateways, routers, switches, and firewalls
Moves, Adds, Changes, and Deletions (MACD): Telecom term for service adjustments that often carry fees
