◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.
Data effective 08/11/2023. Offers and availability may vary by location and are subject to change.
*w/ Auto Pay. Available in select areas.
#Available in select areas only. Price per month with Auto Pay & without select 5G mobile plans. Fios plan prices include taxes & fees.
Our Verizon internet review
Verizon is a mobile carrier and internet provider that offers high-speed fiber internet and excellently priced 5G wireless service. Verizon’s Fios home internet service is by far the best deal, but all of the provider’s plans come with unlimited data and some come with sweet perks like Disney+ trials and rewards cards.
- Excellent fiber speeds for a great price
- Unlimited data on all plans
- No annual contract requirements
- Limited availability
- High price for gigabit plan
Compare Verizon internet plans and pricing
|Package||Price||Download speed||View on Verizon site|
|Internet 300/300||$49.99/mo.*||300 Mbps|
|Internet 500/500||$69.99/mo.*||500 Mbps|
|Internet 1 Gig||$89.99/mo.*||Up to 940 Mbps|
|Internet 2 Gig||$94.99/mo.**||Up to 1,500-2,300 Mbps|
|5G Home Internet||$50.00/mo.*, $25.00/mo. for Unlimited mobile subscribers§||Up to 300 Mbps|
|5G Home Internet Plus||$70.00/mo.*, $35.00/mo. for Unlimited mobile subscribers§||Up to 1,000 Mbps|
|LTE Home Internet||$50.00/mo.*, $25.00/mo. with Auto Pay and select 5G mobile plans.§||25-50 Mbps|
*w/ Auto Pay. Available in select areas.
**Available in select areas only. Price per month with Auto Pay & without select 5G mobile plans. Fios plan prices include taxes & fees.
§w/ Auto Pay and select 5G mobile plans. Available in select areas.
Verizon’s fastest plan, Internet 2 Gig, tops out at 2,300 Mbps download speeds and has a symmetrical upload speed—which is perfect for heavy-duty online activities and huge households.
But even a plan of just 300 Mbps upload and download speeds is great for mid-sized homes, giving you enough bandwidth to support gaming, streaming, and Zoom on multiple devices.
Verizon data caps
None of Verizon’s home internet plans have data caps. You can use all the data you want all month long without worrying about overage charges tacked to your bill.
Our favorite plan:
Verizon Fios Internet 300/300 is the best plan you can get—it not only is a bargain, but also delivers excellent speeds perfect for a small- to mid-sized household. You get symmetrical upload speeds for smooth Zoom calls and livestreams, and you don’t have data caps.
Really though, Verizon is an excellent provider no matter what plan you get. Verizon Fios plans are all fast and incredibly reliable. The 5G Home Internet plans have slower speeds, but they come at a great price and give you extra sign-up perks too.
Verizon deals and promotions
Get $25 off your internet plan when you bundle it with Verizon’s Unlimited Plus phone plan. You can get Fios fiber or 5G Home Internet for as much as half off the original monthly price.
Verizon internet fees
|Equipment fee||No equipment fee|
|Installation fee||$99.00 for Fios (waived if you order online), no charge for 5G Home Internet and LTE Home Internet|
|Late fee||1.5% of the balance that wasn't paid by the due date|
Since Verizon’s high-speed internet plans don’t require annual contracts, you don’t need to worry about early termination fees if you decide to cancel your plan. You also don’t have to pay overage charges because Verizon doesn’t impose data caps on its internet plans.
Verizon Fios plans technically come with a $99 installation fee, but that fee is waived when you order online. Verizon 5G Home Internet and LTE Home Internet plans don’t have any extra fees for installation or equipment—those extras are folded into the total bill.
Verizon internet installation, equipment, and contracts
Verizon’s high-speed internet plans don’t require fees for installation or equipment, but in some cases you do have to pay extra for services like Whole Home Wi-Fi and cloud storage. You don’t have to worry about contracts and there are ways to waive the other fees.
Verizon installation and equipment
With Verizon Fios plans, a router is included in the pricing, but Whole Home Wi-Fi (a system that includes a mesh router for expanded Wi-Fi range) is only included with the gigabit plans. Those plans also come with 2 TB of cloud storage while the 300 and 500 Mbps plans offer optional cloud service for an additional $20 a month.
Verizon 5G Home Internet requires a modem and router, but a gateway (which combines the two) comes included as part of your package at no extra charge. (In this case, you can’t use your own modem because the 5G router is specifically built to pick up 5G wireless signals.)
Verizon internet contracts
No need to worry about annual contracts with Verizon. All of its internet plans work month to month, so you can cancel any time without paying early termination fees.
Verizon internet customer ratings
|Overall Rating||Reliability Rating||Customer Service Rating||Speed Rating||Price Rating|
|Verizon customer satisfaction rating||3.9/5||3.9/5||3.8/5||4/5||3.5/5|
*Based on our annual customer satisfaction survey
Verizon’s performance in our annual customer satisfaction survey is a positive one, scoring in the top three in every category with the exception of price. Its best category is reliability, where not only did Verizon earn first place, but it also has the highest percentage of customers who say they “never” or “rarely” experienced outages or slowdowns.
Taking a closer look at the survey results, it’s clear Verizon stands out. An impressive 87% of Verizon customers said their plan speeds “usually” or “always” are as fast as promised.
Verizon also scores top marks in customer service, ranking second over 12 other national providers. A substantial percentage of customers report it is easy to get help and those who use the chat function or the app said they had a better customer service experience than those who use the phone to contact Verizon.
How Verizon compares to the competition
|Provider||Plan price range||Speeds (range)||User rating*||View plans|
|Xfinity||$30.00–$80.00/mo.||75–1,200 Mbps||3.7/5||View Plans|
|Optimum||$35.00–$265.00/mo.||Up to 300–up to 8,000 Mbps||3.4/5||View Plans|
|Cox||$49.99–$149.99/mo.||25–2,000 Mbps||3.6/5||View Plans|
*According to our annual customer satisfaction survey
Verizon has a big advantage over its main competitors: price per Mbps. A Verizon Fios fiber plan gets you faster speeds at a similar or lower prices than cable providers Xfinity and Cox. You also get really fast upload speeds that simply aren’t available on a cable internet plan.
The prices for Verizon’s high-speed internet plans are slightly higher than those of fellow fiber provider Optimum. However, Verizon has wider availability and much stronger ratings in our annual customer satisfaction survey.
FAQ about Verizon high-speed internet
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing.
To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.