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Verizon Internet Review

You can’t beat Fios fiber, but Verizon’s new 5G Home is a worthy option too.

Verizon Home Internet

Price: $49.99–$109.00/mo.* w/ Auto Pay

Speeds: 300–2,300 Mbps

Data cap: None

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User Rating (16)

Provider star ratings are based on user reviews and our independent customer satisfaction survey.

Our Verizon internet review

Verizon is a mobile carrier and internet provider that offers high-speed fiber internet and excellently priced 5G wireless service. Verizon’s Fios home internet service is by far the best deal, but all of the provider’s plans come with unlimited data and some come with sweet perks like Disney+ trials and rewards cards.

 Pros

  • No data caps or annual contracts
  • Nationwide fixed wireless service

 Cons

  • Limited fiber availability

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Compare Verizon internet plans and pricing

PackagePrice*Download speedView on Verizon site
Fios 300 Mbps$49.99/mo.
w/ Auto Pay
300MbpsShop Plans
Fios 500 Mbps$74.99/mo.
w/ Auto Pay
500MbpsShop Plans
Fios 1 Gig$89.99/mo.
w/ Auto Pay
Up to 940MbpsShop Plans
Fios 2 Gig$109.00/mo.
w/ Auto Pay
Up to 2,300MbpsShop Plans
5G Home$60.00/mo.
w/ Auto Pay
Up to 300MbpsShop Plans
5G Home
with select 5G mobile plans
$35.00/mo.
w/ Auto Pay
Up to 300MbpsShop Plans
5G Home Plus$80.00/mo.
w/ Auto Pay
Up to 1,000MbpsShop Plans
5G Home
with select 5G mobile plans
$45.00/mo.
w/ Auto Pay
Up to 1,000MbpsShop Plans
LTE Home$60.00/mo.
w/ Auto Pay
Up to 50MbpsShop Plans
LTE Home Plus$80.00/mo.
w/ Auto Pay
Up to 50MbpsShop Plans

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Verizon speeds

Verizon’s fastest plan, Fios 2 Gig, tops out at 2,300 Mbps download speeds and has a symmetrical upload speed—which is perfect for heavy-duty online activities and huge households.

But even a plan of just 300 Mbps upload and download speeds is great for mid-sized homes, giving you enough bandwidth to support gaming, streaming, and Zoom on multiple devices.

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Download our free, easy-to-use speed test app for quick and reliable results.

How fast are your Verizon speeds?

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Verizon data caps

None of Verizon’s home internet plans have data caps. You can use all the data you want all month long without worrying about overage charges tacked to your bill.

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Our favorite plan:

Verizon’s Fios 300 Mbps is the best plan you can get—it not only is a bargain, but also delivers excellent speeds perfect for a small- to mid-sized household. You get symmetrical upload speeds for smooth Zoom calls and livestreams, and you don’t have data caps.

Really though, Verizon is an excellent provider no matter what plan you get. Verizon Fios plans are all fast and incredibly reliable. The 5G Home Internet plans have slower speeds, but they come at a great price and give you extra sign-up perks too.

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Verizon deals and promotions

  • Get a free Xbox gaming bundle, or free year of  Netflix & Max (With Ads) on certain plans through Jan. 2
  • Get up to $500 in cancellation fees covered when you switch

Verizon internet fees

FeeCost
Equipment feeNo equipment fee
Installation fee$99.00 for Fios (waived if you order online), no charge for 5G Home Internet and LTE Home Internet
Late fee1.5% of the balance that wasn't paid by the due date

Since Verizon’s high-speed internet plans don’t require annual contracts, you don’t need to worry about early termination fees if you decide to cancel your plan. You also don’t have to pay overage charges because Verizon doesn’t impose data caps on its internet plans.

Verizon Fios plans technically come with a $99 installation fee, but that fee is waived when you order online. Verizon 5G Home Internet and LTE Home Internet plans don’t have any extra fees for installation or equipment—those extras are folded into the total bill.

Verizon internet installation, equipment, and contracts

Verizon’s high-speed internet plans don’t require fees for installation or equipment, but in some cases you do have to pay extra for services like Whole Home Wi-Fi and cloud storage. You don’t have to worry about contracts and there are ways to waive the other fees.

Verizon installation and equipment

With Verizon Fios plans, a router is included in the pricing, but Whole Home Wi-Fi (a system that includes a mesh router for expanded Wi-Fi range) is only included with the gigabit plans. Those plans also come with 2 TB of cloud storage while the 300 and 500 Mbps plans offer optional cloud service for an additional $20 a month.

Verizon 5G Home Internet requires a modem and router, but a gateway (which combines the two) comes included as part of your package at no extra charge. (In this case, you can’t use your own modem because the 5G router is specifically built to pick up 5G wireless signals.)

Verizon internet contracts

No need to worry about annual contracts with Verizon. All of its internet plans work month to month, so you can cancel any time without paying early termination fees.

Verizon internet customer ratings

Overall RatingSpeedPriceReliabilityCustomer service
Verizon customer satisfaction rating3.9/54.0/53.6/54.0/53.9/5
Average rating*3.7/53.8/53.4/53.7/53.6/5

Verizon pulled off a superb performance in our annual customer satisfaction survey, scoring in the top three in every category. It takes first place for speed and reliability—a testament to the quality of its Fios fiber service. Verizon also scores top marks in customer service, ranking second over 13 other national providers.

This provider has long had a great track record for customer satisfaction. In our internet satisfaction survey from 2022, an impressive 87% of Verizon customers said their plan speeds “usually” or “always” are as fast as promised.

See what other Verizon customers are saying

Do you have a Verizon internet plan? We want to hear from you! Head to our Customer Review form to let us know about your experience with Verizon and check out what others have said.

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How Verizon compares to the competition

ProviderPlan price rangeSpeeds (range)User rating*View plans
Xfinity$19.99–$95.00/mo.150–2,000 Mbps3.7/5View Plans
Optimum$40.00–$280.00/mo.§Up to 300–up to 8,000 Mbps3.4/5View Plans
Cox$50.00–$150.00/mo.||100–2,000 Mbps3.6/5View Plans

Verizon has a big advantage over its main competitors: price per Mbps. A Verizon Fios fiber plan gets you faster speeds at a similar or lower prices than cable providers Xfinity and Cox. You also get really fast upload speeds that simply aren’t available on a cable internet plan.

The prices for Verizon’s high-speed internet plans are slightly higher than those of fellow fiber provider Optimum. However, Verizon has wider availability and much stronger ratings in our annual customer satisfaction survey.

Read our full reviews of Verizon vs its main internet competitors

Is Verizon right for you?

Verizon high-speed internet is right for you if you want fast download speeds, high-speed uploads, and quality customer service. Verizon Fios is truly one of the best fiber-optic options you can get—and it’s not too expensive either.

And even if you’re on a budget, it’s well worth trying out Verizon’s 5G Home Internet plan. While it’s not as fast as the fiber options, it’s still pretty fast for a small household, and the fixed-rate price means you don’t have to deal with hidden charges for things like installation or equipment.

FAQ about Verizon high-speed internet

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Methodology

Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing.

To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.