HSI Rating
8.0/10

"We have had the best internet service with Frontier..."

Michael Morris | Fort Wayne, IN
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HSI's Quick Review

Frontier broadband offers some of the fastest internet speeds available through DSL technology. It also offers fair prices and plenty of discounts.

For customers looking for affordable fiber-optic internet, FiOS from Frontier is a gem. It delivers internet using superior fiber technology at competitive prices.

Why choose Frontier?

Choose Frontier to get quality internet speed for less than $50.00 per month. Or get FiOS from Frontier if you’re looking for fiber internet on a budget.

HSI Rating

8.0
Overall

Speed 8.8

Value 7.8

Consumer Interest 7.0

Consumer Satisfaction 8.3

The HSI Ratings are an aggregate score assigned by our Internet professionals. It includes several factors, including:

  • HSI's 2018 Consumer Survey
  • Government Data on ISP Speed and Reliability
  • Insights from Industry Insiders
  • On-site Customer Feedback
  • Analysis of Patterns in the HSI Database
  • Feedback from our partners

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HSI's Assessment of Frontier

Speed

Frontier Internet speeds

Download up to

1 Gbps

Upload up to

1 Gbps

Not all speed tiers offered by Frontier are available in all areas, but most Frontier internet customers should find a package with the speed that meets their needs.

The DSL internet available from Frontier comes in a number of different speed tiers: the lowest tier delivers up to 6 Mbps, and the highest tier delivers up to 115 Mbps. These are excellent speeds for DSL service.

FiOS from Frontier also offers several speed tiers for its fiber-optic internet service: they range from up to 50 Mbps to up to 1 Gbps.

The fiber-optic technology used by FiOS from Frontier is superior to cable internet technology and delivers a consistent, clear transmission of information. Because FiOS from Frontier uses fiber-optic lines that run directly to a customer’s home, its signal is never shared or split. This allows FiOS from Frontier to maintain consistent speed—even during peak internet usage hours.



Value

Frontier Internet Prices

Internet Packages starting at

$20/mo

Top-Tier packages starting at

$200/mo

You’ll get a lot for your money with Frontier internet. For example, DSL internet from Frontier is highly affordable while still providing the speed you need. And if you’re looking for fiber-optic internet options, Frontier offers more-affordable packages than other fiber providers.

For Frontier DSL internet, service ranges in price from about $20.00 per month to about $60.00 per month.

Starting at around $40.00, FiOS from Frontier is a great option for customers looking for high-quality internet at an affordable price. If you want the top-tier FiOS internet option from Frontier, it starts at about $200.00 per month.

Most Frontier packages offer a 2 year price guarantee and no contract.

When you bundle with a qualifying service, Frontier includes its modem/router rental fee in the monthly charges, so you’ll save on equipment fees. Installation fees run up to about $75.00, but you can get around that with a self-installation option or by bundling. There will also be a broadband disconnection fee of about $10.00 if you cancel your service.



Customer Satisfaction

From savings to service—plus free 24/7 tech support—Frontier clearly cares about the customer experience, and it shows in its ratings. In the 2018 HighSpeedInternet.com independent survey, Frontier Communications earned a rating of 3.6 out of 5.0 for overall customer satisfaction with its internet service.

While much of that satisfaction comes from Frontier’s great value, it also stems from Frontier’s excellent customer service. Customer reviews on HSI consistently mention how friendly the installation technicians are and, of course, the low prices.

Find a low-cost, Frontier internet package today.


Details about brand prices, speeds, and other features may not be readily available for all brands and are always subject to change. While the brand reviews on HighSpeedInternet.com are well researched and every attempt is made to keep the information up to date, limited access to relevant information may cause occasional inaccuracies.

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