How To Get Low-Income Internet through Viasat
Those losing Affordable Connectivity Program benefits can still get discounted internet through other programs
Jun 5, 2024 | Share
Brand Guides, FAQ, Low-Income
As the Affordable Connectivity Program (ACP) shuts down, millions of Americans will lose the discounts that they relied on to balance their internet bill with their household budget. While there’s still a pressing need for a nationwide solution at the federal level, there are other low-income internet programs that are still available.
Viasat covers many of the rural areas where people relied on the ACP, so it’s one of the options to consider when looking for a long-term internet solution. Viasat can be too spendy for many, so we recommend looking into alternatives like Hughesnet or AT&T Access for more affordable options.
Alternatives to the ACP
The ACP has been one of the most effective and efficient programs for expanding internet access in low-income communities but, fortunately, it’s not the only one. One of the easiest ways to transition away from the ACP is to enroll in another government program.
The other major government program for internet assistance is the Lifeline program. The Lifeline program works similarly to the ACP but has stricter eligibility requirements and offers a smaller benefit. Not all ACP participants will qualify for Lifeline, but if you qualified for the ACP through one of these programs, you likely qualify for the Lifeline program as well:
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Veterans Pension and Survivors Benefits
- Federal Public Housing Assistance (FPHA)
- Medicaid
- Tribal Programs for Native Americans
Lifeline also offers benefits based on income, but the threshold for Lifeline is 135% of the federal poverty guideline rather than the 200% needed for the ACP. To check your eligibility for the program, visit the Lifeline website.
Do you know what internet options are available to you?
Enter your zip code below to find out what providers have coverage where you live.What happens when the ACP ends?
April was the last fully funded month of the ACP, during which those in the program will receive their full benefit. In May, participants will only receive a partial payment of $7–$16 toward their monthly internet bill rather than the full $30. After May, no one in the program will receive any benefits unless Congress chooses to fund the program once again.
Once the program has ended, those on an ACP plan whose bills were completely covered by the subsidy will lose internet service completely unless they opt in to receiving undiscounted service from their provider. Customers also have the right to opt out of internet service after the ACP ends.
To avoid an interruption in service, you must do the following:
- Acknowledge receiving the disclosures about the ACP ending
- Consent to receive internet service without the ACP discount
- Pay your full bill for the upcoming month
You can also choose to switch to a different provider or cancel your connection entirely, although we suggest looking into other free and low-cost options first.
Other providers with low-income programs
One of the reasons that the ACP worked so well is that the program was nearly universal—all major internet providers participated in the program and had an incentive to tailor their own plans to work better with the subsidy it provided. This meant that the eligibility requirements and the application process were the same, whether you had Verizon internet in New Jersey or Frontier internet in California.
Many ISPs have stepped up to fill the gap left by the end of the ACP, but while their requirements and benefits are similar, there are some important differences between these programs.
If Viasat plans no longer fit your budget without the ACP benefit, here are some other internet providers with affordable internet plans:
Do you know what internet providers offer service in your area?
Enter your information below to find the provider in your area that best meets your needs.
Additional Resources
If you’d like to learn more about low-income programs and other ways to find affordable internet, there are lots of other articles on HighSpeedInternet.com to help you learn about the topic.
- Government Programs To Make Internet Service More Affordable
- How To Get Free and Low-Cost Internet
- Best Internet Deals
- Best Internet Plans and Discounts for Seniors
- Best Internet Plans and Discounts for Students
- Best Internet for Veterans and Military Families
- Rural Internet Providers
- The End of the ACP
Author - Peter Christiansen
Peter Christiansen writes about satellite internet, rural connectivity, livestreaming, and parental controls for HighSpeedInternet.com. Peter holds a PhD in communication from the University of Utah and has been working in tech for over 15 years as a computer programmer, game developer, filmmaker, and writer. His writing has been praised by outlets like Wired, Digital Humanities Now, and the New Statesman.
Editor - Jessica Brooksby
Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise.