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Internet providers in | 27656 Raleigh, NC

◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.

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What’s a good internet speed?

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0–5 Mbps

Works for:

  • Checking email
  • Streaming music on one device
  • Searching on Google

5–40 Mbps

Works for:

  • Streaming video on one device
  • Video calling with Skype or FaceTime
  • Online gaming for one player

40–100 Mbps

Works for:

  • Streaming HD video on a few devices
  • Multiplayer online gaming
  • Downloading large files

100–500 Mbps

Works for:

  • Streaming video in UHD on multiple screens
  • Downloading files quickly
  • Gaming online for multiple players

500–1,000+ Mbps

Works for:

  • Doing a lot of almost anything

Internet Provider Availability Map

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Internet Provider Types in Raleigh

Internet Speed Availability in Raleigh


3 Mbps

1%
Availability


10 Mbps

1%
Availability


25 Mbps

1%
Availability

Broadband Internet Availability

(Internet faster than 25 Mbps)

84%
North Carolina
79%
USA

See internet providers in nearby cities.

Knightdale Garner Cary Morrisville Rolesville Wake Forest Wendell Research Triangle Park Apex Clayton Youngsville Holly Springs Durham Fuquay-Varina Archer Lodge Zebulon Willow Spring Creedmoor Butner Franklinton New Hill

Raleigh Residential Internet Coverage

The centrally located city of Raleigh is home to many local national internet service providers. Fiber is currently growing in availability in Raleigh.

Centurylink Prism has a fiber network that covers select central and southern neighborhoods, including Hillsborough, Wade, Glenwood, and Falls of Neuse. This is the same service area for CenturyLink DSL coverage.

Through AT&T, residents and businesses have access to DSL, fiber internet, or both. Coverage is available in all of Raleigh, extending well beyond the city limits in all directions.

Frontier Communications offers high-speed coverage to a small area in northwest Raleigh, which includes the areas surrounding the Raleigh-Durham International Airport.

Via Time Warner Cable, any of Raleigh's neighborhoods can access speedy cable internet. Service runs through the neighborhoods of East Raleigh, Six Forks, Mordecai, and Five Points.

Lastly, the Star Telephone Membership Corporation is currently restricted to a small part of eastern Raleigh, primarily the southeastern quarter of the city.

Fastest Internet Service Providers in Raleigh

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Summary of Raleigh internet providers

Provider Type Download speeds up to User rating Order online

Availability and speeds displayed are not guaranteed and are subject to change.

Technology Type

DSL:

DSL provides internet service via phone cables and is up to ten times faster than dial-up service.

Cable:

Cable provides internet speeds faster than DSL through the same cables used for cable TV.

Satellite:

Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.

Fiber:

Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.

Customer reviews of internet providers in Raleigh

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Spectrum

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Angela C | 08-31-2024

I spoke with an agent through the chat regarding some internet issues I was having. I got it resolved and asked about upgrade options since I have been with Spectrum since 2018. I was told by the agent, Christine, that I could call the Customer Loyalty Team to see about getting an upgrade at a discounted price for being a loyal customer. She told me: "Now I also see that you have been a loyal customer with us since 2018. What you can do is also contact our customer loyalty team to see how they can upgrade you with a discounted option." I got the number, waited a reasonable amount of time on hold, and another agent got on the line. I explained that I was told I could call this number and see about upgrade options at a discount for being a loyal customer. The agent on the phone told me that they don't have a Customer Loyalty Team and there are no upgrades available at a discount. I really don't appreciate that I was lied to and the agent on the phone was very condescending in his tone when I mentioned this information. I asked why it shows online that there are faster internet speeds available for $20-$30 less than what I am paying and he admitted that the prices online are for new customers and will eventually raise in price to what I'm paying now but if I wanted faster options "then you would have to pay more, obviously." His tone and such was just really off putting. I understand that better costs more, however when I'm told that I could get a discount for being a "loyal customer" who has never been late on the bill and have NEVER had any issues until recently, that it isn't an option and get met with a tone as if I'm an idiot for believing it, was just plain rude. There was no "I'm sorry but..." just "That's not a thing, there is the billing department and tech support." No real empathy or customer support when I get lied to by another department.

Was this review helpful? Yes 10 No 1

Google Fiber

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Barrett P | 06-17-2024

Our service for a number or residents in our building went down a week ago. Our service is still down with no ETA when it will be fixed. We may be down for weeks which in today's day and time is unacceptable.

Was this review helpful? Yes 8 No 3

Spectrum

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Lauren O | 09-27-2023

Service out half the week every week, refuse to send technicians out again after one diagnosed issue as outside connection and setup at apartment building. Will not offer bill credits for multiple days documented with service out. Will harass with 10+ calls a day if you refuse to pay for their services not rendered.

Was this review helpful? Yes 6 No 2
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Methodology

HighSpeedInternet.com compares internet providers within cities and metro areas to give customers the most relevant insights into their internet options. When comparing providers, we consider the following:

  • Provider coverage areas 
  • Advertised speeds 
  • Real-world speeds (speed test data) 
  • Customer feedback
  • Other relevant localized data

We source localized coverage data displayed on our coverage maps from the FCC coverage database, which is updated every six months. For the most current summary of providers in your area, we recommend you use our zip code search tool, which offers the most recent coverage data straight from internet service providers (ISPs).

Our city overviews compare advertised provider speeds. We may also include real-world speed data gathered from millions of annual speed test results. To process our speed test data, we first filter out outliers and providers with low test counts. We then calculate speed averages with every ISP subject to the same parameters.

We gather ISP customer feedback data from our comprehensive annual surveys and direct customer feedback submitted to HighSpeedInternet.com. Unless stated otherwise, average ratings are calculated nationally.

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