WOW! Internet speeds and plans
|Internet 50||$9.99/mo.*||Up to 50 Mbps/Up to 5 Mbps||Shop WOW! Plans|
|Internet 200||$29.99/mo.*||Up to 200 Mbps/Up to 10 Mbps||Shop WOW! Plans|
|Internet 500||$44.99/mo.*||Up to 500 Mbps/Up to 50 Mbps||Shop WOW! Plans|
|Internet 1 Gig||$64.99/mo.*||Up to 1,000 Mbps/Up to 50 Mbps||Shop WOW! Plans|
|Internet 1.2 Gig||$94.99/mo.*||Up to 1,200 Mbps/Up to 50 Mbps||Shop WOW! Plans|
* With AutoPay & paperless billing. Equipment, taxes, data allowance, and other fees extra. Other restrictions apply to usage-based plans.
Why is my WOW! Internet speed slower than advertised?
A range of issues can decrease your internet speeds, but you should always expect some decrease in speed when using Wi-Fi vs. a wired Ethernet connection. A wired connection to your computer is usually faster and more reliable. Other causes of slow internet are network congestion, poor router placement, or faulty cabling.
How do WOW! advertised internet speeds compare to competitors?
|50–1,200 Mbps||$9.99–$94.99/mo.*||Shop WOW! Plans|
|Up to 25–5,000 Mbps||$55.00–$180.00/mo.**|
|Up to 100–940 Mbps||$50.00–$65.00/mo.***|
*With AutoPay & paperless billing. Equipment, taxes, data allowance, and other fees extra. Other restrictions apply to usage-based plans.
**Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes $ fees. Limited availability. May not be available in your area.
***New customers only. Rate requires paperless billing and excludes taxes. Additional fees apply.
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What is a good internet speed?
|Internet speed||How fast is this?||What you can do|
|0–5 Mbps||Very slow||Send emails, search on Google, stream video in SD on one device|
|5–40 Mbps||Slow to moderate||Stream video in HD on three or four devices, play online games|
|40–100 Mbps||Moderate to fast||Stream easily on multiple devices in HD or 4K, download big files quickly, run several smart devices|
|100–500 Mbps||Very fast||Stream in 4K on more than five devices simultaneously, download massive files quickly, host a livestream|
|500–1,000+ Mbps||Extremely fast||Stream in 4K on 10+ devices, run 10+ smart-home devices at a time, do basically anything on lots of devices|
|1,200–5,000 Mbps||Faster than you need||Operate a bitcoin-mining farm with two dozen computers, watch Frozen in 4K on 100 devices at the same time|
About our WOW! internet speed test
The WOW! internet speed test measures three things:
Download speed: The speed at which your device pulls data from the internet—usually measured in Mbps or Gbps.
Upload speed: The speed at which your device sends data to the internet—usually measured in Mbps or Gbps.
Latency (Ping): The time (measured in milliseconds) it takes for a signal to travel from your device to an internet server and back. Lower latency means your connection has a better response time for activities like gaming and livestreams.
How does the WOW! internet speed test work?
Our speed test starts by measuring your connection’s latency. To do this, it sends a small amount of data from your device to the nearest test server and measures how long it takes to receive a response. That measurement, recorded in milliseconds (ms), is your latency.
The speed test then measures your download and upload speeds. This is done by creating multiple simultaneous connections between your device and the test server, through which the test sends and requests data. Then, the test measures how much data is able to be sent and received in a predetermined amount of time. Once the timer ends and the results are calculated, your download and upload speeds are provided to you in megabits per second (Mbps).