Nothing bad about the internet provider... monthly bill was way cheap that could fit my budget... but there is a limit of how many GB a month u have to use... i would give a really good rate but it sucks that its limited

Stephanie Vigil 2018-06-05

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26/37 people found this review helpful

I tried AT and T but there speeds could not run my Smart T.v always losing service sometimes up to 5 days ! Since I have subscribed to xfinity Comcast I have had no problems. It is a bit pricey but we'll worth it .

Leslie Moore 2018-06-04

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15/28 people found this review helpful

Although sometimes if feels like the price is a little high we get really high up-time and great speeds to stream in our area.

Craig Holmstead 2018-06-01

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25/45 people found this review helpful

I am being charged for equipment that I did not request and the new equipment doesn't work. I called Comcast and they told me that I have to go to the local service center which is only open 10am to 6pm and Saturday mornings. I work an hour away and I work on Saturdays. I do not believe it is right to charge me for something I didn't request and to expect me to take time off work (which, will cost me money) to return equipment I didn't ask for!! I seems like fraud to me!

Lee Ann Blazejewski 2018-05-31

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94/98 people found this review helpful

the internet service is great ... When it works. They constantly have outages and issues. its sad they almost have a monopoly over everyone else in the area. I leave the Speed rating AS WHEN IT WORKS so think about it if you are considering going with comcast/xfinity

A J 2018-05-24

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71/74 people found this review helpful

Comcast is great. I have 2 kids who both have multiple devices that are connected to Wi-Fi and they both always have friends over who hook into or Wi-Fi also. With all tennis activity it never seems to run slow at all. Also, I love the hot spots

Shayla Savageau 2018-05-21

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24/61 people found this review helpful

I used to love my xfinity internet service but lately the bill keeps going up its slow my kids get frustrated when using it and it's suppose to be high-speed and it freezes at times

Dolly Moore 2018-05-21

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111/115 people found this review helpful

My family has been xfinity customer for more than 10 years and thry always find a way to keep us their customers by providing best affordable plans. I am happy to be their customer since they have very good services.

Arijana Mesic 2018-05-20

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12/54 people found this review helpful

Comcast has horrible customer service and their agents lack the ability to resolve issues associated with billing/ trouble shooting. These are common issues they should be able to handle. I have spoken with 16 different agents and none of them took the initiative to review my account, they were just repeating the amount of my bill, which I was aware of. All they had to do to resolve my issue was look at my contract date but they refuse to do that and it took me 7 months to get this issue resolved.

C E 2018-05-07

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117/124 people found this review helpful

Good internet speed, we used to have WOW and it will occasionally down. We have been switching back and forth, so we are happy with Xfinity.

SM Yong 2018-05-06

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12/36 people found this review helpful

They lie, cheat, and steal your money. I had to spend half an hour to an hour on the phone with them because they charged me way more than what they told me I would be billed. They even admitted that they were wrong to do so but never once offered to refund the overcharged amount. When I asked them to they said they couldn't do anything about it. Another thing, there were "additional" charges added to my account when I changed my plan and I couldn't see what they where; the new plan was supposed to be cheaper but with these new charges it ended up being the same overpriced price as before.

Rachel Collins 2018-05-05

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99/102 people found this review helpful

Comcast has great service and internet speeds, but the cost is just way too expensive and there aren't many competeters.

Nicole Schmerse 2018-05-05

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22/34 people found this review helpful

I ordered a pkg, they guaranteed same price for 12 months. I have had xfinity for 6 months and the bill amount has been different (more of course) every month. Two months back I had them put a lock on the tv so that nothing could be downloaded accidently. Lo and behold, last month they charged us for a movie that they said we ordered (which we did not). Not only is this annoying, having to call every month, but they never show a detail bill (so you don't know what they are charging you for). They have a "secret" address that you must key in (approx. 73 key strokes) to see your own detail!

Carole Goeckel 2018-04-29

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52/52 people found this review helpful

This is the what I would imagine its like living in a place where they just started internet. Every single day there are multiple outages, some last minutes some last hours. The funny part is there is no credit to your account if the total outages are less than 4 hours! When you call customer “service” you have to fight your way to get to a human being. They should be ashamed of themselves but they are not. I especially love the robot operator telling you to watch a self help video on the internet which you cannot get to. The only think you can do is laugh.

Steve Kukanza 2018-04-26

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55/55 people found this review helpful

Although Comcast continues to say they lead the market in overall internet speed, when tested, it doesn't even come close to their claim. And everything is an additional charge. Apparently one cannot have internet access without a data plan? So what good is having internet access? This seems like a racket to me. When did having a computer connected to the internet become so complicated?

Lanita Donhowe 2018-04-21

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53/55 people found this review helpful

I had the technician David come and install 2 cable boxes and a WiFi router at my brothers apartment while I was there because my brother could not be at the time. I felt it needed to be noted that David did a very wonderful job and was very proficient at his work. He had a very easy going manner, and was very professional. Better than a lot of the stuck up, crabby technicians I've seen before. This guy deserves a ton of credit! That being said, I love xfinity!

Betsy Parenteau 2018-04-19

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8/23 people found this review helpful

The service is mediocre but the speed that Xfinity delivers is second to none. Search high and low there are offers out there, wait for the special deals. ComcAst always has something they’re promoting

Jeremiah Fugitt 2018-04-18

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22/29 people found this review helpful

We have xfinity, We signed up and that was very simple. Technician came late and did not have correct tools. Said someone will come same day. Long story short took 2 days but they set it up. Have been getting pretty consistent speeds at what I pay for, did not have to call since. Very happy with it now.

Yitzchok Wagner 2018-04-17

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8/10 people found this review helpful

They have been OK but I just wish they had better customer service. I get the feeling they dont care about my business when I call and there are long hold times. I also wish there were more options for just internet only service since I don't use cable. I hate paying for something I don't use. I guess they can charge whatever they want since it seams they along with AT&T have a monopoly of the area. If anyone has any suggestions for alternatives in Bolingbrook, IL I would greatly appreciate it.

Chris Hanania 2018-03-05

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22/28 people found this review helpful

Unwanted outages every other week now. And it’s been going on for month’s now and either they don’t have a clue or they don’t want to tell what’s going on. The funny response I get when I ask the customer service is “ it’s not just you sir the whole area is affected “ i don’t know in what sense it’s suppose to be ok if it affects the whole area. If you want a reliable internet this is not it, if you just want it to work every once in a while Comcast is the choice otherwise PLEASE I advise not to go with Comcast. This is from a seriously frustrated internet consumer. I hope this helps somebody.

Suraj Manandhar 2018-02-21

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43/48 people found this review helpful

I have been having infrequent service problems with them since I moved to my new place at the end of December. Random slow downs and outages. Last week, they got frequent, so I called it in. They have sent out two techs and "escalated" it to "Tier 2" three times now. They are sending out a new tech tomorrow and Escalation or Tier 2 or whatever should be in touch with me in the next THREE days. The issue should be solved by two weeks from today. TWO WEEKS. I'm done. No offers of a discount or anything to placate the amazingly annoyed client. Now I get to shop for a new service today. Terrific.

Dale Ellis 2018-02-19

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25/25 people found this review helpful

I have been with Comcast for a little over 4 years now. I have had absolutely nothing but the greatest customer service, and guest experience you could possibly have. I have had on occasion two separate times, had to call customer service to replace a box and call customer service to come out and check the wiring at my house. Each time I have received nothing but the best customer service from top-notch employees each time. I highly recommend Comcast to be your future internet service provider.

Michelle Hakenson 2018-02-19

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6/25 people found this review helpful

The internet speed for Comcast is amazing. The pictures and webpages download in a flash and it makes browsing a breeze. Downloading videos and streaming music was fast and I never had any issues with either. The quality of cable tv was great for the tv that had the main DVR installed. The other Tv's had small boxes and it made the picture on out HDTV not as good as it potentially could've been. If you decide to get this service it is worth it to get a DVR for each TV! The service was okay, I had to call a few times and it was a hassle in order to fix a few issues. The price I felt was a little high when xo.pares ro other service providers in the area.

Heather Hagen 2018-02-16

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6/12 people found this review helpful

Comcast has a monopoly in town and they know it. I have not had issues with connectivity like many negative reviews, and when I check the speed it's usually what I've been promised. But the cheapest option has been ticking up in price and now costs more than my electricity. Online account is useless, doesn't even have the right address, and the person on chat just gives you the phone number. It's like they KNOW people will just keep shelling out cash instead of spending a few days trying to speak with a human.

Michael Sheeler 2018-02-09

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22/22 people found this review helpful

Comcast has a ridiculous policy that expects 30 days notice to cancel their service no matter why. I had to close our small business because of cash flow problems. We called Comcast to explain and try to close our account. They would not let us close it even though we have been with them for more than 5 years. We closed our business at the end of November 2017 and they still sent bills until February 2018. Difficult to believe how gritty this company is.

Fernando Velasco 2018-02-09

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24/27 people found this review helpful

Worst company I've ever used. Horrible customer service, very high (and in some cases illegitimate) prices which increase annually. If there is a worse company in the US, I'm not aware of it.

Timothy Sellers 2018-02-08

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33/35 people found this review helpful

Pretty much what you read about Comcast is true. Outages are frequent. If cell phone companies are capable of good service why can’t comcast. It takes forever to get issues resolved with your bill. (You must have patience of a Saint) We pay for a service that is supposed to work 100% of the time. I seriously think we should be charged for the time it is actually working or our true usage (like our utility bills) rather than the overpriced bills we all get. Cmon Comcast issue some credits or get your act together.

Todd Wink 2018-02-02

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25/26 people found this review helpful

Comcast prices changes to many fees to pay and taxes the same old shows over and over. Their internet service is never the speed they stated it to be. Very poor tech support.

Bernice Mccampbell 2018-01-20

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8/16 people found this review helpful

I have to say our xfinity internet has always been SUPER fast and reliable 15 plus years. The total opposite when it comes to having to call them - OH NO please don't make me call them!!!! Rated the WORST company in the country when it comes to service. That's ALL companies and not just internet ones.

John Z 2018-01-18

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13/15 people found this review helpful

I hope you all can get a better version than you have. I just wanted to say I feel Comcast is the best thing going up in these hills.

Chuck Fowler 2018-01-07

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2/22 people found this review helpful

Doesn't matter what the provider, anything controller by comcast is trash. Been online for about an hour tonight and the internet has already gone down 6 times. I don't know who thought this would be fair, but they need to get their act together. We pay for our internet like everyone else, but with how much fails I am surprised they haven't been sued. Don't choose anything related to Comcast.

Bryce Thai 2018-01-01

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31/32 people found this review helpful

Xfinity Comcast blast internet was a huge pain for over 4 months that we first moved in to Evanston. Wouldnt advise it to anyone. On a lookout for a new provider.

Jan Ala 2017-12-31

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22/22 people found this review helpful

Customer service with these guys is horrible. They don't care if customers are satisfied or not Employees seem to have no idea what customer retention is, let alone what customer service means. Looking for new internet provider immediately!

James Steffen 2017-12-31

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27/27 people found this review helpful

The Wi-Fi is very good. The download speeds are extremely well and I would recommend this provider to others who need Wi-Fi. Definitely would buy again.

Jahi Stennett 2017-12-27

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5/15 people found this review helpful

Customer service is terrible, I just wasted hours of my off time trying to resolve a situation and no one fixed it. I was constantly transferred to multiple representatives and nothing was resolved. My internet service dropped 3 times a day for a month straight and even with numerous calls still no fix. The sad part is that its like this every time I have a problem, customer service just never seem to know what they are doing. I wish we had another provider in the area. If you do then please try a different internet provider.

Mike Wyte 2017-12-26

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29/30 people found this review helpful

The suggestion that Comcast is rated roughly 3.5 out of 5 stars is hard to believe. I have been with them for 30 years and it has ALWAYS been very challenging. Unfortunately there are not a lot of options in my area. Every year I have to fight with them regarding their significant increases concerning their billings. Today was the final straw. I am done fighting with them and done with the poor service. I plan to take whatever else is available. I cannot recommend Comcast.

Kevin Swaney 2017-12-23

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29/29 people found this review helpful

Comcast has always had the worst customer service, but their price increases constantly. They are our only choice, which is the only reason we use them. HATE them.

Erika Perez 2017-11-29

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69/70 people found this review helpful

My internet is pretty good. Although when I check the speed, it is no where close to what they advertised it would be. But it is good enough for my needs and I’ve lost service only like 3 times in 15 years.

Susan Staples 2017-11-28

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16/31 people found this review helpful

Comcast is the only high speed option in my neighborhood. I appreciate that it is available, but the pricing reflects that monopoly. Their plans are confusing, and rely on promotional pricing. Service is consistently available, outages are rare.

Jeremy Fretts 2017-11-26

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27/28 people found this review helpful

The rumors are true. Comcast lies whenever and wherever they can to get you to sign up, and then they jack up your bill without telling you. Contradictory information. Standard run-around with representatives. They even lied when I tried to cancel. They told me I would have to pay a huge fee, which was not true. I can't afford the new pricing, and I have no other service options in my area. If you have a choice, go with absolutely anyone else.

A B 2017-11-09

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70/70 people found this review helpful

Worst company, I only signed up because of a cheap promotional offer; should have known better! They said they'd come out on Tues am, then called to confirm service but said, there was no time scheduled. ??? THen said they can have tech come out tomorrow am, never showed. Called and they said rep would be out at 10:45 then 12:30, then another day. Stay away; they're promotion is not worth the frustration!!!!

Gisele Smith 2017-10-14

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71/73 people found this review helpful

Our speed is fantastic and we surprisingly get exactly what we pay for, and only very rarely have outages. It is nice to have reliable internet because I work in IT and we both play video games online as our hobby.

Brandon Prus 2017-10-10

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13/35 people found this review helpful

I don't like comcast. The shows they give are not that good. Alot of them are kids shows and music. And if you pay for tv why do you have ad's. Not happy at all

Dianna Keating 2017-10-05

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32/41 people found this review helpful

Looking for a good deal . Saw the spectrum offer on tv but realized it wasn’t available in my area. But xfinity is a very good provider

James Bone 2017-10-04

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5/23 people found this review helpful

Very disappointed in call just now to AT&T in exploring their option as a possible internet provider instead of COMCAST. Asked if a tech could merely come out and talk to be about my residential setup. The Customer service guy seemed to think he could answer ALL questions without SEEING my logistics/residence concerns. Real sorry...I would have liked to entertain the idea of possibly going with AT&T. So much for "service". Disappointed.

Peggie Davis 2017-09-29

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12/17 people found this review helpful

Poor service! I live in Hanford CA, I contatantly reset my router, an Xfinity/Comcast service "tech" came and told me there was something wrong with my TV. No way! The supposed "tech" had to call another "tech" who installed some sort of relay boxes - hardwiring my TV to router, after I still have the same problem. Grr!!! -

Jacque Dorn 2017-09-26

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23/23 people found this review helpful

This company will lie to you in order to make a sale and then back out of their word and all they can say about it is that they are sorry for the inconvenience. Do yourself a favor and just go with some other company.

Jonathan Hammond 2017-08-30

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98/101 people found this review helpful

I don't recommend Comcast but they're a monopoly in my area so I have little choice but to subscribe to their service. Their prices keep going up and they offer no discounts for long term customers. Customer service is crummy and good luck if you have a problem. My internet drops frequently but the techs say it is fine. One time I had water in my line and they denied it was possible until I proved it! It has never worked correctly but I'm tired of dealing with it.

Justine Pierson 2017-08-20

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79/80 people found this review helpful

I'm a single mother and it is always hard for me to find reasonable price on a lot of things and not struggle paying. And one of those things are cable and internet. My son needs internet for school but I really can't afford it. This is what leads me searching for something affordable.

GRACE PEA 2017-08-17

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35/44 people found this review helpful

Too keep an extremely long story short. Comcast is hands down the worst organization I've ever dealt with. No exaguration at all. Have talked too perhaps 4 or 5 different representatives over the past 2 weeks and my billing is a complete mess. Each representative has told me different things and each one has lied to me. Hands down worst communication I've ever received from a company. Like I said, to keep it short and simple please just listen to my warning if you are a new customer. Comcast does nothing but offer over priced packages, mediocre internet service, miscommunication and make sure you monitor your promotional deal towards the end. Because they will not get a hold of you and are just waiting badly too skyrocket your bill to something outrageous. Then when you ask for a simple fix due to you not knowing your bill would he that high after promotion, they won't do anything for you except lie and transfer you too another representative. There are cheaper better options out there I promise you. I promise.

Aaron Corbett 2017-08-16

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81/84 people found this review helpful

Thus far, not being a educated in internet vocabulary, appears to be adequate as far as our usage goes.....

Mike Parker 2017-08-11

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8/26 people found this review helpful

Very unhappy with Xfinity. Big price increase after new customer deal expires. Specials widely advertised but only available to new customers or "not available in my area". Phone calls to shop plans have take about an hour with reps stating there are no specials currently unless I'd like to spend more and they have no idea when any promotion starts/stops or otherwise, and advise to"check back". Rep dont offer plans which would provide more service for same price. Its up to the consumer to try to outsmart Xfinity. Call back the next day and you will receive different/contradictory info from next representative about even basic info. Phone reps are unaware of any specials advertised online. Basically a huge hassle for a product most people have on their phones. Would leave zero stars if able to.

D Brooks 2017-08-05

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61/66 people found this review helpful

Overall I'm satisfied with my internet connection,speed,and quality. I'm not to enthused about the fluctuating pricing each no so I'm looking to go with HughesNet very soon. ☺

Kayla Alford 2017-07-29

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31/41 people found this review helpful

Comcast internet is very expensive but it our only option that is allowed by our subdivision. TV has 2 choices between comcast cable and Direct TV satellite. Both are expensive even when cable is bundled. There needs to be more options.

Patricia Goddard 2017-07-21

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44/48 people found this review helpful

Had enough of Windstream and heard so much good about Xfinity. Have continued to be dropped several times a day since I got it in February. Have had four different technicians out here and they have changed the modem. Still drops. Did give me a credit but I want my internet to work. No one calls me back any more and I have been very nice. They have figured out it must be on the line somewhere and not my home. Yay but that does not help me at all. If there was someone other than these two I would change in a heartbeat.

Robin Rhymer 2017-07-18

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50/53 people found this review helpful

When I first got it I only wanted internet but internet plus basic cable cost the same as internet alone, so I got the package (although I rarely watch cable) at a really good price. Once the introductory period was over though, the rate doubled for the same service. The service itself is good; but when there is an occasional problem, dealing with customer service can be very difficult. All in all, a lower price would definitely have improved this rating.

Emerence Kaizer 2017-07-15

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40/43 people found this review helpful

Very unreliable internet service. Currently have been without internet for 2 weeks. No sense of urgency to fix the service - admit they need to run new line but it is going to be 10 days before they come out

Margie Kriebel Menlo Park, CA 2017-06-27

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55/61 people found this review helpful

Xfinity advertises an "up to" speed which means nothing. All it does is give them a basis for the amount they will bill an account. The real speed in our case was much less (10%) of that speed. The problem is that it becomes unreliable as a provider and if the speed drops to a level that reception is not even there the account is still billed for full price. I have found that complaints will restore service for a short time and then it drops again to an unacceptable level. Their suggestion was to complain frequently to maintain service-- unbelievable! We have been with them for a couple of years and are glad that our contract is up so we can switch to another provider

David Gibby Washington Terrace, UT 2017-05-08

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50/59 people found this review helpful

Coverage is very good. Reliable and dependable when others are lacking. Wide variety of channels to choose from.

Sharon Fisher Vancouver, WA 2017-05-07

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15/33 people found this review helpful

I love my provider and rarely do I lose service, if I call customer service, they make every effort to assist

Schmeka Legree Walterboro, SC 2017-05-06

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4/16 people found this review helpful

Xfinity Service quality is reliable the price could be better the speed of the internet to be faster with multiple people online faster internet would be better also adding UHD TV would be nice

Sammy Hutto Jesup, GA 2017-05-02

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4/12 people found this review helpful

Due to the limited number of internet providers in our area, we are stuck with the poor service of Comcast.

Todd Chavez Denver, CO 2017-05-01

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61/71 people found this review helpful

I don't have another choice here, so i am stuck like chuck. it's a high priced triple package and the only good thing that i can say about it is the Blast internet is fast.

Dennis Brown Pekin, IL 2017-04-18

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5/12 people found this review helpful

Every single day cable box wants to restart (which takes way longer than it should) to "update"! Update what...how can it possibly need to update everyday! Then, again almost at least once a day, it freezes! You can't do ANYTHING but unplug & plug back in (which if plug is hard to get to can be even more of a pain)! Then, this month they raised bill...no more services..just more money! Internet also flips out regularly!

TERRI PERRY Sebring, FL 2017-04-15

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40/50 people found this review helpful

I am currently very happy with my internet provider however I am looking to downgrade my cable bundle package for more affordable options to stream live tv.

Renee Houston Kennesaw, GA 2017-04-10

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6/8 people found this review helpful

I have called Xfinity a number of times to complain about the WIFI service. It keeps defaulting to a pop up asking me if I am an xfinity customer or want to be when clearly I am and even have an Xfinity modem. I have asked them to correct this on several occasions, they even have escalated this but still cant seem to figure out what the problem is. I have no choice but to switch providers. What would be the better provider?

Dany Khosrovani Palm Beach, FL 2017-04-03

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8/13 people found this review helpful

Don't have any because it is outrageously to expensive and I can not afford it with having to pay all my other bills and I receive no assistance to help with anything!

Ballard Slaughter 2017-03-20

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4/17 people found this review helpful

Their internet is the best of all the providers. They charge too much for their services. You can now get someone out to fix a problem without having to wait for someone who didn't know how to fix anything.

Marge Sooter Vancouver, WA 2017-02-01

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14/25 people found this review helpful

Site is easy to use and quick. Was able to find the right internet services for my family and I. Great site.

Wendy Olivieri Long Valley, NJ 2017-01-26

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0/5 people found this review helpful

Comcast has the worst service in my area in my experience with horrible pricing. The speed is not up to par compared to another provider we had in the past. The wifi is awful (can't use it when we run the microwave - that's a somewhat new development). The price keeps going up, but we never get better service. They rarely respond to service calls appropriately and in a timely manner. They have been known to hang up on us.

April Parker Maynardville, TN 2017-01-24

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4/6 people found this review helpful

I have had Comcast / xfinity for many years with excellent results. My uptime is practically100% and the few times I have had problems, the response time to fix the problem was quite rapid and reliable. I get fantastic bandwidth and would highly recommend xfinity to anyone shopping for high speed internet access in Houston.

Joel Hall Houston, TX 2017-01-20

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128/159 people found this review helpful

I've been with Comcast for years and never have really cared for them to much but haven't been given any other choice but them for internet and cable t.v. There prices are way to high, they make claims they can't stand by, and when you tell them you need to lower your bill please give me something that will work more with my budget, they don't understand that concept.

Laura Switzer New Brighton, MN 2017-01-19

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9/13 people found this review helpful

Comcast internet has not given me any troubles in the year or so that I've had it. We live in a two bedroom apartment and can always get good internet service on our devices from wherever we are. I do, however, wish internet service in general was more affordable.

Andrea Adler Morris Plains, NJ 2017-01-17

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1/4 people found this review helpful

I've used Comcast's least expensive choice to have wi-fi iny home as well as basic TV. I've not included phone service as I didn't need it. Whenever I've had any issues over theses past 15 years, this company has always made it known, they value customer satisfaction! I always try to keep my eyes on any way to save money! Thanks for your service!

Denise Collins Greeneville, TN 2017-01-15

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2/4 people found this review helpful

When it's working its great. The problem is the it's not reliable. Ot goes down at least three times a week. You would be streaming a movie and all of the sudden it's gone. When it's up the speed is enough to support two or three devices.

Paul Barnes Sarasota, FL 2017-01-10

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10/12 people found this review helpful

I would give my provider 4 stars. The service is excellent. I only wish the price were cheaper.

Nancy Rodney Williamstown, NJ 2017-01-10

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1/3 people found this review helpful

I really like my internet connection, I just don't like the price I pay for my bundled services.

Ryan Nastal Westland, MI 2017-01-05

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2/9 people found this review helpful

Comcast internet is fast. Its always gives you what you need at all times. You don't have to sit and wait and hope its what you needed. If you do need help you can get a service person out to help, and if you have insurance there is no cost to you.

Marge Sooter Vancouver, WA 2016-12-24

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5/13 people found this review helpful

Frequent service interruptions, a company we prefer not to deal with anymore, comcast changes its price because we have teenagers in the house who, of course, use a lot of data and my bill can double or triple for the same data we used with them even two months ago. Comcast takes the fun out of going online.

Christiane De maerschalck Magna, UT 2016-12-21

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7/8 people found this review helpful

So far dealing with the company has been great. I did have an issue of my modem rebooting, which ended up that the cord had been chewed up by the previous tenants dog. As soon as that cable was replaced the speed has been good and no connection issues.

Garr Bostic Albuquerque, NM 2016-12-14

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17/29 people found this review helpful

I have been with xfinity/Comcast for a long time now. Internet speed is good. However!!!!! The company always try to jack up your costs once or twice a year. Go to office and complain loudly but with decorum. They will reduce costs. Ignore price increases at your peril. This company will also try to change your contract. The latest is to limit your download volume. Expect charges if you break your limit. a new income stream we never had to pay for or worry about. xfinity/Comcast are not customer/service driven. but always about profit per customer and how to generate more. Don't let them beat you down. Fight back. Unfortunately the options here are of no consequence we are stuck with a monopoly.

Malcolm Maughan Olympia, WA 2016-12-06

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23/23 people found this review helpful

Comcast, once one is in its clutches, proceeds to regard one as a serf, duty bound to pay every increasing charges for ever diminishing download speeds and never qualifying for any of the lower priced goodies they hold out to potential new customer.Customers Comcast subscribers tend to wish that they had never joined Comcast so that they could either take advantage of the promotional offers to new customers only, or not to have to suffer the exploitation and indifference that Comcast imposes upon its existing customers. This is a company with a virtual monopoly in Baltimore that is utterly uninterested in promoting good customer relations via intelligent communication. They may always get their way with their subscribers, but they will never gain their respect or loyalty--often because they are incapable of--or uninterested in-- understanding the customer viewpoint. At Comcast the only viewpoint that can prevail is that of Comcast itself. Caveat emptor.

Harry Gehlert Baltimore, MD 2016-11-30

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39/42 people found this review helpful

Blast internet really is out of this world. Download speeds will make your head spin. I love Comcast and my internet. Keep up the good work.

Pamela Breland Jonesborough, TN 2016-11-18

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0/4 people found this review helpful

The quality is not match the price I paid. The plan I bought should be 15Meg for download, but often in only has 3-4Meg, and I could not able to watch internet movies at all.

Min Zhang Bethany, OR 2016-11-17

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7/8 people found this review helpful

worst customer experience ever, called in three times to have a service changed from having TV and keeping the internet, never got fixed, was told that the bill had been changed to the correct amount within 24 hrs called 72 hrs later never got fixed. and for the two years i have had them since their service is the only reliable and barley at that i have had to call several times to see the problem and the only thing done was a modem replacement and it did nothing.

Jeff Andrews Tooele, UT 2016-11-17

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6/7 people found this review helpful

I have had comcast for many years and at first I was very impressed. Since then though the price has increased and the service has become unreliable. I don't have much choice of other providers since I live in a rural area.

Jennifer Barr Refton, PA 2016-11-15

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1/2 people found this review helpful

I am satisfied with the speed and service of Comcast, I just feel like they charge a lot per month and there are so many channels that I have that I don't even want/use!! I wish I could pick the channels I want/use and pay accordingly for them.

Karen Boldroff Winton, CA 2016-11-12

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1/1 people found this review helpful

I find it sad that in 2016 there is only ONE provider that can offer me internet services at my location for a reasonable price. WOW.

William Ayers Texas City, TX 2016-11-12

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3/5 people found this review helpful

It's not uncommon lately for daily Internet outages to disrupt this household. Between no tv, internet therefore no streaming music or shows, or Mpg, often for hours. It goes in and out multiple times a day. Really can't wait for Google to come in. I had to fill this out and send it 4g, because one again, service is out.

Yolanda Zachwieja Lake Zurich, IL 2016-10-31

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1/2 people found this review helpful

Xfinity is very, very slow. Customer service was uninformed and very impatient. Although technical support was very helpful

Miriam Whitney Portland, OR 2016-10-13

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33/44 people found this review helpful

My internet has been fast, without lagging. I have never had problems with my internet dropping or any difficulty with streaming videos from netflix or streams of football games.

Bradley Lawrence Philadelphia, PA 2016-10-03

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15/34 people found this review helpful

It's been a true pleasure to have stumbled upon your site. I've begun to look at alternatives to my current internet provider as my internet only package doubled to nearly $70 last month, after being told repeatedly during sign up that my cost would be fixed, and the price was not a promotion. I couldn't have asked for a more informative one stop shop to evaluate my options of internet service providers.

Adam Ross Red Bank, NJ 2016-09-28

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I have no internet for a week now.modum and router are new which I purchased. Xfinity will not help because I am not renting there equipment. I took my equipment to a friends house and it works fine. Can't cancel so I'm forced to pay and I have nothing.DON'T USE XFINITY!!!!!!!

Kenny Hodge Nashville, TN 2016-09-23

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22/26 people found this review helpful

Scammers! Xfinity, Comcast, whomever they claim to be, POOR CUSTOMER SERVICE, LACK of knowledge in basic information. Technician, customer service/support, hard to understand representatives resulting in rudeness.

Cara Wilder 2016-09-17

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0/1 people found this review helpful

I'm getting 110Mbps* consistantly on my laptop (via wireless router that is connected to by cable modem, using a DOCSIS 3.0 cable modem and a AC dual band wifi router). * I needed to add a wifi extender to boost the router signal to reach all 3 floors of my home, so these speeds come at some additional hardware costs. But over all Comcast is the fastest provider, and if you like to stream 4K or 8K you tube videos or 4k content on Netflix or 4K Amazon films on the newer line of TV's (4K) then Xfinity is really your only choice.

Kevin Henne Seattle, WA 2016-09-01

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16/37 people found this review helpful

Comcast by far is the best provider that I have dealt with, the speed, quality overall I trust it over any other provider! For example my boyfriend did not pay the bill on time it was a week late. Well he called up told them the situation why he could not, and they were so kind to not give us a late fee.

Karen Krofcheck Turnersville, NJ 2016-08-31

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0/4 people found this review helpful

Xfinity is a very good internet service but it has its strong and weak points. Its strong points are being very speedy and fast but its negative point is that it is not very reliable and disconnects often.

Mahmudur Rahman Bloomfield Hills, MI 2016-08-28

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6/9 people found this review helpful

Speed is good and when there is an outage it is quickly resolved. Pricing is the downfall of it it's very pricey if you don't bundle it with other services.

Christy Anderson Paducah, KY 2016-08-18

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6/12 people found this review helpful

Great service. One drawback? price keeps expanding for same service. other than price best available.

Kevin Mcgregor Porterdale, GA 2016-08-10

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6/8 people found this review helpful

Xfinity has great products, options, and bundles for TV and Internet. Nothing else can compare, so they get away with ripping you off and garbage customer service.

Matt Jacobsen Salt Lake City, UT 2016-08-09

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34/39 people found this review helpful

Comcast has slow start up and the service techs don't show up when scheduled wasting your day. They also go up on prices without notification knowing you're on a limited budget.

L B New Bedford, MA 2016-08-05

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3/5 people found this review helpful

Intermittent speed in rural area, sometimes fast and sometimes unusably slow. Ridiculously high price even when bundled w/ tv.

Declan Conroy Boulder Creek, CA 2016-08-04

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3/6 people found this review helpful

Comcast Xfinity says they provide 105mbs in the city of Deming, NM, and that's what they sold me, but in reality it's less than 20mbs where I am. And if you ask the people who work at the Deming Comcast store they'll tell you the absolute highest speed anyone can get in this town is 50mbs tops. Comcast Xfinity does not have 105mbs in Deming, NM 88030.

M S Deming, NM 2016-07-29

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13/14 people found this review helpful

Xfinity is terrible. If you do not order their premium package they lower your internet speed. I had to lower to basic cable and they dropped my internet speed. I was willing to pay for the higher speed but they said they can't do that. Then I find out that during peak hours in our neighborhood our net slows down tremendously. Why? they only have one line serving all of us. It is a huge racket, they get paid high dollars for shabby service. Their tech support is laughable.

Anna Nowaya Jacksonville, FL 2016-06-17

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112/118 people found this review helpful

my experience since 2008 has been wonderful i teach homeschool and we have had such a good internet service with comcast and all the employees we have had to talk with. they have such great deals and for the price you pay you get alot for your money, if you need help they have awsome techs they even call you back and pick up your equipment if you have no car for returns. i have tryed other internet services but comcast has so far the best quality and great movies and internet and phone packages for all to try thanks comcast for your time and service dawn

Dawn Cole Sacramento, CA 2016-06-15

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5/17 people found this review helpful

Comcast gives slower speeds than advertised/promised and customer service is rude/unhelpful mot of the time.

Aaron Mishler Osceola, IN 2016-06-14

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2/2 people found this review helpful

For the time being I have comcast internet. I think it is great that they have internet which you can log onto at many locations. However my internet often gives out and it needs to be reset quite often, which for the price I pay should not be the case. When streaming I do sometimes notice a lag and we will have to what for netflix to buffer, but this does not happen to often.

Alex Bradley Albuquerque, NM 2016-06-14

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4/8 people found this review helpful

The service is bad ,bad equipment keeps shutting off my tv. The internet is so slow at times my games and other stuff time out and have to reload.

Beverly Pickering 2016-05-05

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10/10 people found this review helpful

Happy with the speed. The Customer Service is horrific. Prices keep climbing and the bill changes with absolutely no notification or warning.

Angela Pisa 2016-04-20

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10/10 people found this review helpful

Xfinity WiFi is fast and excellent service however the price is outraged and alot of hidden charges not mentioned upon signing up for service. The bill has to many additional fees example a public service fee, applicable taxes, state taxes, city of Jax tax....and more nonsense charges. Now I'm looking for another provider.

Nina Brow. Jacksonville, FL 2016-04-18

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133/140 people found this review helpful

The speed of connection is very fast, and also consistent. It doesn't slow down on weekends or evenings. We have the most inexpensive internet/cable plan offered, which is still fairly expensive. The service at the actual Xfinity store is great, and I would recommend taking this approach. The customer service offered over the phone is by far the worst I've ever experienced. The product itself is fine.

Jennifer N. 2016-04-06

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8/9 people found this review helpful

My service with Comcast has been generally acceptable, but frequent slow-downs and poor download speeds can be frustrating at times. Streaming and regular internet use is usually alright, but heavier downloads are usually throttled very harshly (ie. digitally delivered software) with no other use on the line.

Anthony Coraggio Seattle, WA 2016-03-28

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24/28 people found this review helpful

Well I am disgusted as a new customer and as someone new to the area. To find out that Comcast is the only internet provider, my first bill was so high I wanted to cry. ughhhhhhhhhhhhhhhh

Elizabeth Christmas Savannah, GA 2016-03-22

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39/41 people found this review helpful

I don't even know if I'm on the slow or fast program. Can live without cable, but not the Internet!

Suzanna McMahan 2016-03-11

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6/6 people found this review helpful

Comcast service sucks. They used to be great. Now they have raised their prices. There are frequent outages. It will take hours waiting on hold if you call to speak to someone

Colby Parry 2016-03-05

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6/6 people found this review helpful

I had Comcast only by need. I had no other options available. I got fed up with terrible customer service. Three blocks in either direction of my neighborhood there are several other options available. The people who have Comcast in those neighborhoods pay a third what the people in our neighborhood pay. I finally cancelled my internet service and have no service at home. I would rather have no internet of form of entertainment than pay Comcast another cent..

David Johnson Magna, UT 2016-02-27

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24/26 people found this review helpful

Cancelled and returned equipment in beginning of May. They are still billing me even though I no longer live at the address and therefore never received bills, calling corporate was helpful, so I thought. But apparently not because the issue I thought was resolved, is now in collections and affecting my credit. Worst company ever

Lindsey F Jacksonville, FL 2016-01-24

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131/136 people found this review helpful

Internet needs to and can be much faster! I also think that I pay too much for it. I bought my own equipment so I would have to rent their equipment. I think the equipment should not be rented. I don't have to rent the DVR/cable box, so why should I have to rent the modem?

Suzanna McMahan 2016-01-24

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5/5 people found this review helpful

I don't currently have internet at home anymore because it's too expensive for me. I also have only one company that serves my area so my choices are VERY limited. What I did have I only had for three months before deciding to have it disconnected because the speed was so slow and it was constantly going out. I pretty much live in the stone age with no internet or cable. I do think internet access being available for everyone is extremely, especially for the kids.

Adeline Pattison 2016-01-22

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6/7 people found this review helpful

I have used Comcast internet for over ten years and love how fast the speed is. I think they charge more then they should but I guess that goes with a lot of companies now days.

Jennifer Barr 2016-01-01

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4/4 people found this review helpful

Overall I like my service. It's super fast and I am able to connect multiple devices at the same time with no lag in speed. My only problem is sometimes I lose connection to the router and need to search for it. But that only happens maybe once or twice a week. Other than that, I'm very satisfied.

Tracey H Bellaire, TX 2015-12-28

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4/4 people found this review helpful

Very fast and very stable. It is a little pricy. Best available In our area. Supplied modem has good range and makes wifi streaming good in whole house,

Gerald Daub Spokane, WA 2015-12-23

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7/9 people found this review helpful

Very fast and very stable. It is a little pricy. Best available In our area. Supplied modem has good range and makes wifi streaming good in whole house,

Gerald Daub Spokane, WA 2015-12-23

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8/9 people found this review helpful

While the price is not bad, the speed that I pay for and the speed I get (on a regular basis) are not the same. I will normally get a fraction of the speed advertised and I am paying for the max. The internet only reaches that speed when I am not normally home, like during the middle of the week or early mornings. This very disappointing and has caused me to look for other providers.

Dan Strom Dupont, WA 2015-12-22

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5/5 people found this review helpful

I had Comcast's Xfinity product (basic cable + internet) for fifteen months. Internet upload and download speeds were reasonable as was reliability, with few interruptions in internet and cable TV. Pricing was also reasonable. In addition, I was not forced to commit to any contract, and so, could terminate without penalty. The bad news is all with their customer service. In a sentence: the left hand doesn't know what the right is doing. During the initial Xfinity set-up, it became a nightmare trying to get informative answers from their reps. They would record my desired preferences in their database and say all is done only to find out that the wrong preferences were set-up. This, despite the rep reading them off to me. I then had call to get things corrected. Of course, I had a different rep and had to re-explain everything. I asked the new rep to simply look at the database entries made by the first rep. Turns out their were none. Worse yet, I kept asking for email confirmations be sent to me. I was told they are not permitted to send me emails. I told them that Comcast has no issue sending me emails about their offerings. Yet their reps are not able to send me confirmation emails about supposedly rendered services. This "he said, she said" process went on for three solid days. I spent twelve plus hours talking to a multitude of reps before we finally got things resolved. Terrible! A month later, my first bill arrived with an over-the-top un-expected total. I again called their service rep and was again led by the nose through this same merry-go-round of reps, each not knowing what transpired during previous conversations. And again without any email confirmations, and so, no way for me to validate nor prove anything I and the rep discussed/agreed on. This was just the beginning. Somehow Comcast then screwed up my account so that I was not able to pay my bills via the web. Turns out they misspelled my name which was linked to my account. It took another round of phone calls with a slew of reps, one of whom knew what had been discussed with previous reps. I soon became so gun shy that I dared not change anything with Comcast lest I have to waste another day going through their confusing and confused reps. Very frustrating!

Elie Grunhaus Pacifica, CA 2015-12-18

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13/13 people found this review helpful

They will not tell u about extra fee or any service charge when make deal with them customer service is really bad. Will not recommend xfinity to anyone

Al Ap Bridgeview, IL 2015-12-15

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10/11 people found this review helpful

WORST - SERVICE - PROVIDER - EVER. If it's worst than bad customer support and crappy product you are searching for, then COMCAST is your company. They even tried to rename it to Xfinity to hide the underlaying rot. Do not even contact their customer support in India via Chat. They will only try to upsell. And in my case they updated the setting on my defective cable modem to the point where nothing worked. Very bad actors!

Don Dagenis Bonita Springs, FL 2015-11-03

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65/68 people found this review helpful

Service is really great! I can download, upload, watch streaming videos and not have to wait for it.

JoAnna H Landisville, PA 2015-09-29

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4/4 people found this review helpful

Incompetent, rude, unintelligible "cust. svc.", criminal billing practices, blatant lies to customers, defective equipment, and total disregard of any business etiquette whatsoever. DO NOT WASTE YOUR TIME OR MONEY. SAVE THE AGGRAVATION FOR A CARRIER THAT CARES. PATHETIC AT BEST.

Dina Gurvitch 2015-09-28

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5/5 people found this review helpful

The internet service is sold but not delivered after two months. We have not reached half the speed we pay for and it drops multiple times daily. Going on fourth service call in under two months.

Jeffrey Harrison Jacksonville, FL 2015-09-20

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31/31 people found this review helpful

Ok service. I feel like the range could be much bigger considering the fact that my house is not super big. other then that no real complaints.

Uchenna Oniah 2015-09-12

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4/4 people found this review helpful

Long-time Comcast customer. Gave up cable last year because we could no longer justify the price per month for the amount of TV we watch and the channels we wanted but could not get without being upsold. Now pondering dropping Xfinity internet service as well. No complaints about service speed, but price keeps rising and Comcast seems to be taking us for granted.

S Niswander Deerfield, IL 2015-09-12

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16/16 people found this review helpful

I like Comcast's speed however they are far too expensive and the phone service gets choppy at times.

Melian Hardin Lancaster, PA 2015-09-10

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14/15 people found this review helpful

Service in general is steady and reliable. Speed is questionable, it was good in the last few years, now it is slow and has a lot of variations in it (sometimes it is fast, sometimes it is slow). Customer service is pretty much non-existent. Often you get to talk to someone who probably speaks English but in a way we do not understand. Inquiries about services and products are mostly not answered or false information is given. Luckily we keep everything in writing.

Robert St Mishawaka, IN 2015-09-08

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15/15 people found this review helpful

Internet could be little faster but its awesome service at a very reasonable price. I am able to do multiple tabs at once quickly and easily.

Vanessa Richard Kokomo, IN 2015-09-04

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6/10 people found this review helpful

I have few complaints about the internet service itself. It's fast and it usually performs well. The real problem with Comcast becomes apparent when it's time to contact customer service - it is truly awful. I have spent hours on hold. I have spent hours speaking to one rep after another in an attempt to reach someone that can help me. I have been dogged and harassed by upsellers. And I cannot count on technicians to arrive at the appointed time. If you rarely every have questions about your service and intend to never change your plan, Comcast is fine. If you value customer service, think twice.

Christopher Fitzer Minneapolis, MN 2015-09-02

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17/18 people found this review helpful

My experience over the past year has been absolutely terrible in every way imaginable! I never got the speed that I was paying for and the internet that I did get was never reliable! The service line treated me like a textbook problem, which is understandable, but as a result my problems were never fixed, and there were problems that they couldn't trouble shoot. One particular problem was instantly fixed by a customer rep from ANOTHER provider!

Anon Anon Salt Lake City, UT 2015-09-02

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42/47 people found this review helpful

Ah, Comcast. Everyone slams them, and for good reason... but I'm sure most people have heard all the complaining before, so I'll spare you having to hear it all again. As for my internet, speed is not an issue- When it works. I would have given it another star, but hey, when it cuts completely out, as it does several times a day, the speed is precisely zero. It is almost always less than a minute, but it will drive you crazy when it happens. My brother next door has the same issue, as do other family and friends I know. Combine that with deceptive pricing, and hard sell tactics when dealing with their customer service, and it does not add up to satisfaction. Because they have no real competition(U-Verse? Ha!), they apparently don't really care what I think. Some actual competition would be really, really nice. Alas.

Clay Cassin Memphis, TN 2015-08-31

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94/103 people found this review helpful

I have been a customer with Comcast for the last eight months. I am fairly pleased with my internet service. I just wish the monthly price was a little lower.

Kevin Robinson 2015-08-27

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4/4 people found this review helpful

I have comcast ( xfinity) for the last month and since then it has been nothing but problems. - The Internet speed fluctuates enormously all the time!! from the first day. - They schedule my appointment to fix it ( change the modem) for the next week, and did not show up. - When they finally show up (after two weeks of non or bad service) charge me a lot for installation services. - They charge me the deposit twice. - When you try to call them the fastest way to do it is to select the options as if you were a NEW costumer, otherwise it takes forever.

Juliana Orejarena Houston, TX 2015-08-27

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123/131 people found this review helpful

Sometimes it's a little slow but mostly I can't complain. There used to be a local office here in town but not anymore.

Amy Smeltzer Frostburg, MD 2015-08-13

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5/5 people found this review helpful

Comcast continually boasts about having fastest Wifi/internet (currently paying for Extreme) however, speedtests inches away from "their" modem I'm lucky to maintain a signal equivalent to the slowest speed package they offer. Techs have been out, lines checked, modems swapped, NO HELP. In-home Techs blame outside line maintenance Techs, of course, they blame construction. Tried to get this poblem corrected for over nineteen months with Customer Service - NO HELP! Can't help but laugh everytime I see their commercials for fastest internet speeds. Currently reviewing Direct TV and sattelite internet provider.

T S Collierville, TN 2015-08-12

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22/24 people found this review helpful

I think that Comcast/Xfinity could definitely improve their cable service. They have improved internet speed, but it goes off temporarily at least three times per week.

Jerry Marquardt Aurora, IL 2015-08-12

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16/19 people found this review helpful

Not impressed. Comcast (currently) has the monopoly in my area. They are constantly pulling shady things like sending me modems even though I have one and then charging me for their mistake. Can't wait for fiber to come my way or to see Comcast change their business practices!

Kimberly Kadas Portland, OR 2015-08-10

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27/29 people found this review helpful

We don't have many choices for internet in Santa Fe, NM. Comcast has good customer service and while it is not really fast the connection is reliable.

Dorothy Whelchel Santa Fe, NM 2015-08-05

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14/15 people found this review helpful

We have Comcast business rather than the regular residential package. It makes such a difference in service, though not the price or speed. We love our internet now!

Jade Herrick Mountain View, CA 2015-07-30

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7/15 people found this review helpful

The xfinity bundle that I have is worse than any other service ive ever had. Unfortunately I switched from at&t to comcast xfinity in hopes of better internet service and better channel lineup for tv only to be highly disappointed and let down by the consistant poor internet quality.

Laura Strickland 2015-07-30

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4/4 people found this review helpful

Well It's OK but could be better,Comcast need to speed up their internet service. I enjoy it even tho it's slow sometime and the pricing is ok since it's not that fast.

Dorothy Johnson 2015-07-25

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4/4 people found this review helpful

The internet service is definitely acceptable. It only goes out once in a while and the issue is resolved within a few hours. They don't charge excessive fees if you pay late. Customer service for technical issues has been great, but trying to pay over the phone when service is cut off is difficult and you get charged a fee. The internet service itself I have no real complaints of, but I do think that Comcast changes prices and adds fees without telling you, and I wish there was some more transparency in that regard.

Addie Fishmann 2015-07-20

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4/4 people found this review helpful

Comcast internet is awesome,the speed of the internet is great. The pricing is great also I wouldn't use any other internet provider because Comcast is the best in my book. As for the service they do their best to keep the customers satisfied.

Dorothy Johnson 2015-07-17

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4/4 people found this review helpful

Our internet works most of the time, but we have lots of slow downs. Customer service is abysmal and we get overcharged without warning. If I had a better option, I would take it.

Cristie S West Palm Beach, FL 2015-07-16

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55/60 people found this review helpful

I've had Comcast/X-Finity internet for a little over a year now. I've never had an issue with the speed until recently. In fact, usually speed tests show I get a little more speed than what I pay for. The problem is the past month I started having issues with it. It was continually dropping. I will say customer service was friendly & quick in sending out a tech, but the techs all wanted to blame my equipment and overall were not helpful at all. It was not my equipment and after a month of spotty Internet, everything is finally running smooth again, although no "issue" was ever found, or not reported to me anyhow. They did offer to credit me (albeit small) for the trouble, and I didn't request that, so that was a nice gesture. When having issues with previous Internet providers that was never offered to me. PRICING is fair. I'd say it's competitive with other companies. Unfortunately it goes up on an annual basis but I believe all do this, and you can always call and ask for any newer specials going on, however not all contracts can be terminated without a fee. I did rate their pricing three stars as I think their fees for equipment rental is much higher than most others out there (based on my own experience)

Stacey Bicovny Saint Cloud, FL 2015-07-14

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4/5 people found this review helpful

Comcast is decent. cor the most part it's pretty fast, but we do have connection problems on and off. They are quick to respond to the situation, though. All in all I am satisfied

Natalie UribeDeFreitas 2015-07-13

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4/4 people found this review helpful

My Comcast internet service has been worth the money that I pay for it each month, and I very rarely have any issues with it going down.

Michael Diener 2015-07-11

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4/4 people found this review helpful

Comcast works about 80% of the time. During high traffic times it can take minutes to load a single page, I can't say how slow because speedtest.net won't load either.We are on the forty buck plan.This did run really well before we opted for the less expensive plan when the kids moved out and the need for really fast internet was moot. It seem as slow as the old dialup we had twenty years ago. Tech help multiple times has fixed nothing

Ty Grant Ogden, UT 2015-07-10

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50/63 people found this review helpful

I have been a Comcast customer for years. I always wanted to switch providers just to experience what the other companies have to offer. But, it was a unanimous family decision to stay with Comcast. Comcast do offer great pricing, but what we get in return is sometimes a downer. We no longer receive and premium movie channels (HBO MY FAVORITE), but we do have a package deal of TV, Cable, and Home phone for the price of one. We can live without the home phone, but my family insisted on taking the deal because they didn't want to pay extra for premium channels. I do have to credit Comcast for their speedy internet service, It still provides a decent upload and down load speed. WE have 5 TV's, 2 computers, 2 gaming consoles, and 4 cell phones all connected to the WiFi in our home.

Tshura Watkin 2015-07-10

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4/4 people found this review helpful

love a company whos product is only affordable under a special price, which you have to battle over after each period.

Brian Stambler 2015-07-10

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4/4 people found this review helpful

I love Comcast! I have been a customer for many years. I have always had good customer service!

Janice Dean Flint, MI 2015-07-09

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7/11 people found this review helpful

Rarely any problems and good customer service. Price is a little high but lower than most.

CAROLYN MASSEY Linton, IN 2015-07-09

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5/6 people found this review helpful

Comcast service and speed is acceptable, but the price they charge is CRAZY-high and is TOO expensive.

Steve Konrad Saint Paul, MN 2015-07-09

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8/10 people found this review helpful

Once connected, we are able to do most reasonable things well on the internet. Some days it takes several minutes for our internet to hook up to our laptops.

Hayley Schermerhorn 2015-07-09

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4/4 people found this review helpful

I'm not that happy with our internet provider seem to have a lot of issue with it I think it should run smoothly all the time but that is not the case seems to be worse since they updated there system also. Not real happy. thankou, ken

KENNETH OHL 2015-07-09

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4/4 people found this review helpful

Comcast has a great quality and reliability of service however their price point is lacking.

Frank Ventresca Boston, MA 2015-07-03

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13/23 people found this review helpful

The internet is okay. Customer service is slow and lacking. It would be nice if they provided hotspot at a cheaper price. Overall cost is high.

Lynn Garrison Munster, IN 2015-07-03

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4/4 people found this review helpful

My family has stayed with this company because of it's reliability and (relative) affordability throughout the years. It's nice that TV, internet and phone are on the same bill, through the same company

Kathryn Feerst Clovis, CA 2015-07-01

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11/18 people found this review helpful

Xfinity internet is fast and reliable on most occasions; on the other hand, customer service is below expectation. The speed has shown to be proven fast due to the amount of tabs that can be opened without disengaging the accuracy of connection and time to load a webpage. However, customer service is unable to compete with their reliable internet advantage because of long wait times, inability to overcome foreign accent barriers from their employees and under trained customer support; thus, prolonging the time to fix minimal connection issues. The pricing for the type of services has a competitive advantage over other internet providers in the Stockbridge, GA area.

Brenda Vega 2015-07-01

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4/4 people found this review helpful

Although with Comcast, it takes a while for get service and get everything connected, their employees are always professional and kind. The internet is fairly quick and rarely disappoints. It isn't always the cheapest, which is why it lost a star on Pricing.

Quincee M Lilburn, GA 2015-07-01

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12/14 people found this review helpful

Comcast has wonderful customer service and they were very helpful in getting my service set up for me. they were also able to offer me some new promotions which helped me save money.

Kalab Frisby 2015-07-01

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4/4 people found this review helpful

High speed typically not available during peek times. Service frequently disrupted and constantly dropped to lower speed connection. Cost just for high speed internet is the same as an internet bundle including tv (HBO, MAX and STARZ included) and a land line (house phone). They will do anything to keep you from getting HULU I guess. Initial set-up took several months to get fixed. They hire out to contractors who care as little about customer service as Xfinity themselves. Calling the CEO is the only way I could get help. During peek times and on weekends your T-Mobile hot spot will likely be faster and more reliable. Check facebook and read countless more horror stories on their page. Do not get Xfinity.

William Weikel Jackson, MS 2015-06-30

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26/30 people found this review helpful

I believe Comcast is more concerned with making and maintaining a profit than they are with providing excellent service. Sadly, they are the only option where I live. The speeds are never as fast as they imply, even after buying my own router (to avoid their extra rental fee). I cannot wait until something better comes along and overthrows their monopoly.

Lisa A 2015-06-28

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4/4 people found this review helpful

Summer break cones and it slows down to a crawl. Might as well have no internet. Pay insane amount and you'll get faster. Comcast it bad!

April Simmons 2015-06-27

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4/4 people found this review helpful

I've been a Comcast customer for years with the only other choice being AT&T. The speed is fine but the price is way too high and customer service is the worst of any business I've ever done business with. Problems I have are always due to something within Comcast. Recently they added a primary email address to my wife's account without even letting us know, then they began capturing our home phone voice mails. We didn't know this until someone told us they left us a voice mail. When calling Comcast I was on the phone for nearly two hours with someone I could barely understand. I couldn't access our voice mails then they deleted the eleven emails we hadn't heard. They suck!

Gary Sharp Charleston, SC 2015-06-26

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69/76 people found this review helpful

My household uses a lot of data considering we use the web for almost everything; from music, online games, streams, tv, etc. There is at least 2 different people watching Netflix over 4 hours ago a day. Comcast does not offer unlimited anymore. We pay for our heavy data usage. Comcast speeds very so much. Sometimes they are good but honestly, most of the time, I am getting half of what I am paying for and their customer service is one of the worst. The hold time is enough for me to not want to call them over slow speeds or interruption of service. There is no one else in my area except for Comcast as I am stuck as their customer... and I hate it.

Charles Farmer Woodstock, GA 2015-06-26

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48/53 people found this review helpful

I've found you get the best performance from Comcast when you replace their hardware with something like the Motorola Surfboard DOCSIS 3.0 device. People need to realize that when you use Comcast gear they turn your router into a wifi access point for everyone else to use ,and yes it impacts you. I replaced with the above and I pay for forty mb DL and I get fifty to sixty anytime of the day. DON'T USE their gear, replace it and enjoy proper speeds. They JUST doubled the price of my service so I'll be calling them and if they dont deal with it properly I'll go elsewhere.

Jack G Denver, CO 2015-06-25

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65/66 people found this review helpful

There are a few things I do not like about the Comcast services. I only subscribe to one of the basic versions but I still have to go through all the channels they offer just to get to what I want. I just now have the channels I watch on favorite and it weeds out many of the things I don't watch.

Barry Johnson 2015-06-22

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4/4 people found this review helpful

We were happy with our service and rate. However, just got the bill and it has jumped to almost twice what is was. We called to find out what happened, and we did not receive an answer. Our only options were to purchase TV service for an additional fee. I am tired of paying for poor service, and I do not want television or a phone! Not only that, but I found a lower priced offer on the Comcast website and selected it to purchase, but they called me back saying that it was not available. I have nothing good to say about Comcast. There is no reason we should be paying these insane fees for something that is necessary in today's world. The rest of the world is laughing at us! And what happened to net neutrality? Aren't we not supposed to have to pay more for better speed? I am one very unhappy customer.

Stephanie Nostwick Crystal Lake, IL 2015-06-18

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25/25 people found this review helpful

I am doing a bit of cleaning up around this house. These costly television and internet bills have to go. I would rather eat then pay for services like this. It is to expensive. I need to start cutting corners and freeing up some money. I have my eye on a few thing I may be able to do and would just need internet.

Margaret Miller Croydon, PA 2015-06-16

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5/5 people found this review helpful

i find that the cost of this service is too high. they are try regularily to push some new something when ever i call with a problem. the wait time is long, the service is generally poor and if you are a latin american speaker ( mexico) i would appreciate an English speaking i can understand. i seem to say' sorry, i dont understand what you just said ' ( frequently!) the servers seem mostly inept, dont know much, ( and i wonder are they working from home? ( as i often hear strange child sounds in the back ground) and after taking up a great deal of time asking redundant question then generally say. ' ill have to connect with another department to which i often reply' why didnt we dop that in the first place?' i have oftyen been put on really long holds as if they are dissing me because i have asked them to repeat themselves as i dont understand their language. i am really tired of comcast nut the other option is verzon which i had and had even more problems with. what to do?????

W Walsh Baltimore, MD 2015-06-15

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25/30 people found this review helpful

Comcast customer service is helpful when one experiences issues. They are friendly and patient. Issues normally do not arise in the first place, but they are quickly solved when they do happen. Comcast values each customer.

Melissa Roberts Muskegon, MI 2015-06-13

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4/7 people found this review helpful

Have been using Comcast internet for years with very few issues. The only complaint I can speak of is their price. I have the extreme 105 package which is their premium internet only package; however, starting last Month (April 2015) they are running what they call a trial and setting a cap of 300 GB per Month. I have Media players on all 4 of my TV's plus I have 2 Iphones, 2 Ipads, 3 Laptops and 2 Desktop computers in my home. I typically use 550 GB to 650 GB each Month. In Memphis area they are charging extra for each 50 GB over the 300 GB, my bill is already overpriced. I will likely switch providers or go to a slower bandwidth to prevent my household from going over the 300 GB. NOTE: Just like when Comcast increases the cost of their services, this new policy came completely by surprise, no contract, no notice or customer agreement!

ROCKEY COPELAND 2015-06-10

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4/4 people found this review helpful

Be very careful of ANY changes they suggest, it's all just to screw you. Even if you decide after only a week to go back to what you had, it will cost thirty dollars more each month for what you just had.

Margaret Doane 2015-06-09

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4/4 people found this review helpful

Worst customer service experience I have ever endured. 1. withdrew funds from my checking account TWICE per month 2. took many phone calls and three months to correct this 3. Customer Retention promised a specific twelve mth deal then arbitrarily stopped it after Six ths. 4. every single time I called Comcast, I was passed around the office and forced to verify ALL of my information every single time someone new came on the line. 5. my very last phone call to Comcast lasted longer than three hours. I verified all of my information five times. Never, Never, Never will I do business here again. Did I mention never?

Fred Jeffers Hanahan, SC 2015-06-09

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15/16 people found this review helpful

The speed is nothing to complain about. Price is fair. Customer service, on the other hand, is terrible. There is also an issue if double billing that seems to happen every few months which is ridiculous.

Christopher Mikajlo Toms River, NJ 2015-06-09

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4/4 people found this review helpful

I have been with Comcast since it acquired the previous cable company years ago. I have spent thousands of dollars for Comcast service. It used to be excellent. Service has gone down drastically. When I actually have Internet connectivity, it works well, but it's inconsistent and non-existent for days. Customer Service is manned with people with no authority. They simply fill out requests which local technicians ignore. They eventually close requests tickets without any technician visiting your location. Comcast is a mega-sized company that is not capable of real customer service. I work from home and depend heavily on the Internet for my job. I am looking for another Internet provider now. I have wasted too much time and energy trying to work with Comcast. They have created a culture of lies. Do not believe anything you are promised from Customer Service. They are only their to appease and calm you down without providing any real service.

Tom Kinser Cumming, GA 2015-06-09

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49/49 people found this review helpful

Comcast is the worst. The connection is slow and often drops. Customer Service is even worse. I had a guy come to fix the problem, got charge a lot although comcast offered to send him to keep me as customer but he didn't fix it and didn't know what he was doing. Told me wrong things. nothing good to say about comcast except that it's nice to use xfinitywifi. unfortunately there are no real alternatives.

Claudia Bruder Fort Lauderdale, FL 2015-06-09

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45/45 people found this review helpful

Horrible service. They will charge you for everything they can. I have never had this crappy of internet and tv service. I get better signal turning off the wifi on my phone and using my own hotspot. People through the phone are no help and have no knowledge if anything. I was never compensated for the weeks of no tv or internet even though the people on the phone promised I would be. The person called to fix the cable was supposed to come from twelve o'clock to three and finally came around six pm, but I had a job to be at so I was not there. He left a very unfriendly message for me, asking where I was. I hate comcast and only have it because where I live it is the only service I can have. Try your best to not choose comcast, it is not worth the time or money to deal with them. Give your money to a company who actually cares about their customers.

Hannah L Nashville, TN 2015-06-08

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61/64 people found this review helpful

I have had Comcast for ten+ years and love their great service. They are always so helpful if you call for troubleshooting or change your service. I was having an issue with wiring they set up and they sent a technician within two hrs of my call. That's how much they value their customers! I was happy to come along this sweepstakes entry because I've been struggling financially and could really use this. I'm a single mom with a six year old, twelve month old and three month old! I work as much as I can around taking care of the kids but I can barely afford rent, much less any bills, so I was considering shutting off my service so I dont rack up another bill I'd be unable to pay. I hope I could win this, I would really love this, but good luck to everyone!

Saeeda Hafeez Downingtown, PA 2015-06-08

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5/5 people found this review helpful

When we first move in Puyallup area and got Comcast it was good. I'm talking about the internet service. Never a dropped connection, just when the DHCP lease was up but never noticed. NOW it is very bad with all their upgrades and crippling the internet service I get dropped every day even with the new modem/router. I will not upgrade to get better internet. I'm dropping comcast they are robbers for your money.

Winford N Puyallup, WA 2015-06-07

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17/18 people found this review helpful

Comcast has the best speed available, in my area, hands down. There are no limits on usage, which can't be said for the other ISP in my area. Comcast has decent customer service but their connection goes out at least once every few months. I assume it's the area I live in now because I never dealt with service interruption in the city where I lived previously. The cost is high, but promotions make it reasonable most of the time. If I was consistently paying the advertised, full price, rate I would probably choose a slower, DSL connection because the increased speed would not be worth the increased cost. Overall I've been pleased with Comcast and because of their good internet monopoly in my area, I will most likely stick with them for the foreseeable future.

Angelica Seely 2015-06-06

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5/5 people found this review helpful

We have had comcast for years. We like the cable tv and channels they offer. Prices can be very high unless you have a contract. The cable hardly ever goes out.

Patricia Wigley Romeo, MI 2015-06-06

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6/8 people found this review helpful

Bait and switch, and continual problems with billing, have been my main beefs with Comcast. They've signed me up for an inexpensive plan and then billed me for more than double the price. It's always a fight to get the bills corrected and get them to honor their promotions or price quoted. Be sure you get the name of who you speak to and get it in writing via email at least, and an employee ID to document pricing agreements. The customer service, in relation to this, is the worst I've ever experienced with any company. I wish we had more to choose from, a company that sticks to a fair price and bills simply and fairly, as I have no doubt that many people would switch.

M D Saint Paul, MN 2015-06-04

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14/15 people found this review helpful

Bait and switch, and continual problems with billing, have been my main beefs with Comcast. They've signed me up for an inexpensive plan and then billed me for more than double the price. It's always a fight to get the bills corrected and get them to honor their promotions or price quoted. Be sure you get the name of who you speak to and get it in writing via email at least, and an employee ID to document pricing agreements. The customer service, in relation to this, is the worst I've ever experienced with any company. I wish we had more to choose from, a company that sticks to a fair price and bills simply and fairly, as I have no doubt that many people would switch.

M D Saint Paul, MN 2015-06-04

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9/9 people found this review helpful

Comcast internet is way too high to purchase. I was paying for a bundle with only basic cable And Internet for way too much a mo and was told it would be more expensive without cable on it.

Elizabeth James 2015-05-31

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10/10 people found this review helpful

Their On Demand could use a better selection, definitely needs more room on the DVR to save programs, individual prices could be better but of the top used companies they are all the same. The home security should have sensors on the cameras and they still haven't done the dvr/cloud backing as promised. My major issue at this time with them is how messed up my bill always is. They have been messing my bill up since December of two thousand fourteen. When I call I am always on the phone for over an hour and it is hard to actually devote that time to this type of phone call especially when it is a major error every month on their part. When I finally get someone then they can't help me. I get transferred a lot and I am also given a lot of different information. I have to keep calling back for at least a week, every day to finally have someone who knows the actual rules and guidelines and can help with my situation. This has become so annoying that really I should only give a rating of one star but I am fair and know that the home service itself is okay with a few needed adjustments. The wifi is difficult in our house and they have came out on different occasions and added boxes and the extended router that don't work. I just want the quirks worked out.

Dee Y Vineland, NJ 2015-05-30

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11/13 people found this review helpful

It is a pretty fast internet connection, but it costs WAAAAAAAYYY too much! I once ate only ramen noodles for a whole month just so I could afford to keep it. I need it for school, & I live in an apartment, so I have no choice.

Edgar Robles 2015-05-29

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8/8 people found this review helpful

We've been doing business with Comcast and it "daughter company" Xfinity, if you will, ever since the inception of the businesses, and all of our experiences have been excellent. We've moved three times and Comcast has been with us without missing a beat. We've changed plans from time-to-time, too, and it's always tickled me that the salespeople, in general, are so competent as to move us into a savings without moving the company out of a profitable position. For example, last time I called explaining that since we're retired and on a fixed income, we needed to rein in our spending without forfeiting as much as possible. Oh, the rep said she had just the plan ... and she did! ... excellent pricing ... excellent array of programs ... even some enhancements to our programming. The kicker, if you want to call it that, was that we had to agree to a two- year term. OK. We agreed and are loving it. That sales staff is competent. So are the techies. We rarely have our service compromised, but when we have had reception or speed problems, the problem has been resolved successfully, cheerfully, and immediately; nonetheless, I'm Scotch, and no matter the excellence of the TV and Internet service being provided, I had to survey my Facebook friends to see if there was a better provider out there. Nope. Comcast won -- hands down! Nobody twisted my arm to say these things. This is an up-front and candid review. I thank you for reading it, though, because I might win some free service, and by this time, I'm sure you've figured out that this old lady really likes cashing in on deals! GRIN!

Diane Bingham Pottstown, PA 2015-05-29

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10/12 people found this review helpful

I am writing this review, because I was very unhappy with my internet service, the speeds were never the same sometimes way to slow. The service was promised to me at certain rate, but when I recieved my Bill I was overcharged. I was very unhappy, so now I don't have Internet. I tried to tell them I only wanted internet service, I didn't want to put a down payment on a new car.

Patricia Allen 2015-05-28

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8/8 people found this review helpful

Right now the price I'm paying isn't bad, but I'm not sure when the price will change or what it will change to. Internet can be slow at times and I dread ever needing customer service because it isn't local.

Amy S Frostburg, MD 2015-05-26

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9/9 people found this review helpful

Comcast has very confusing charges on their bill always and is never truly a constant rate that always wavers a few dollars back and forth. I use a Motorola Surfboard ARRIS DOCSIS connected to a Netgear Nighthawk AC. By spending roughly $300 on equipment, I am almost always guaranteed a running internet solution and strong wireless throughout my two story floor. However, Comcast's Xfinity program now includes a leased out modem and router built in one that my friends have told me is not the greatest to use for gaming or movies. Overall, if the customer will purchase their own router and modem, Comcast is definitely worth.

Kevin Nguyen 2015-05-26

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8/8 people found this review helpful

I litterally have this service because I have not other options at the moment. It is the only provider of internet in my area for recidential clients. Of course, they take advantage of this fact, because att & t is not available for internet in my area, comcast acts as kings and basically ignore the customer complains for this area. I have been having the same issue with their lines for two consecutive months and the answer is always we don't know, we will scalate, you wait. How much more do we clients have to wait for a simple technical issue to be resolved? more than two months? but because they don't have any competition in this area so far, they simply don't care what the customer thinks of them. If you have any other internet option, go there first.

Daynelis Perez Miami, FL 2015-05-26

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54/60 people found this review helpful

Comcast is good but not that great, the pricing is very expensive if you do not have the promotional offer. I would like the speeds to be increased even more.

Keyur Makwana 2015-05-26

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8/8 people found this review helpful

Internet is often slow. After the introductory price, it's way too expensive. Unfortunately, not a whole of options for me where I live. It's not the worst, but it's not the best by far.

Laura Randel 2015-05-21

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8/8 people found this review helpful

Xfinity speeds suck, max is speed is slow mbps. also Ive had billing issues since day one of having service and also data usage issues I pay for service at two addresses and one location where I only use for my self for school. my data usage is higher then my home where I have same service and tenX more people using net. its just dumb,

Amish Patel Atlanta, GA 2015-05-19

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64/72 people found this review helpful

I gave this rating because the variety of services is at a high cost and the Internet at times lags. This will then cost more for faster internet service.

Nicole Johnson Atglen, PA 2015-05-17

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8/8 people found this review helpful

I gave this rating because the variety of services is at a high cost and the Internet at times lags. This will then cost more for faster internet service.

Nicole Johnson Atglen, PA 2015-05-17

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8/8 people found this review helpful

Comcast/Xfinity internet is a good provider for the most part, I just wish they were less expensive.

Elvina Rodriguez 2015-05-14

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8/8 people found this review helpful

They offer several different packages and the customer service has been helpful when we had questions about our bill. We have had great access and the speed is great with few lags.

Hayley Schermerhorn 2015-05-13

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8/8 people found this review helpful

It's very expensive and the price changes a price month.i feel they are robbing me and i could find a better provider in our area. Wish they would keep the price the same and the service would not go out during storms

Tammie Edwards Springfield, IL 2015-05-11

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50/54 people found this review helpful

"There has to be something better than this," that's a tag line for you. There are outages that one has to either put up with, or complain until they are blue in the face in order to get a credit. Ok, let me put it this way, why does COMCAST have the nation's worst rating of ANY company selling ANYTHING in America when it comes to customer service?

Rick Mason Farmington, NM 2015-05-11

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16/16 people found this review helpful

XFINITY from Comcast costumer services is very bad, Internet speed is good but price is too high, now they say it will be more expensive price I can not afford.

Rudy G Miami, FL 2015-05-07

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17/17 people found this review helpful

Worst company ever. Ads said 50mps that is a lie, they only have 19mps. Prices keeps rising every month. Worst customer service ever.

Nancee M Orem, UT 2015-05-07

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76/86 people found this review helpful

I am being charged double the promised monthly rate, plus an additional monthly modem "rental"- But I own my modem that I purchased myself. I returned the Comcast one(which was provided to me badly used, no packaging, and with an incorrect power block) to their store in person over ten months ago. Their website did not even have it on their accepted modems list, which mine specifically is. Customer service is infuriating. Not only have they not ever straightened out the pricing and illegal rental charge after promising to do so, they constantly pitch "up sell" tactics the whole time I try to deal with them. At the price I am being charged, I would certainly expect much better speed. What's really aggravating is that Memphis has no other option than the woefully slow AT&T "U-Verse", at the same price... err, I mean the price I was PROMISED by Comcast. Unless you want to pay even more for inferior satellite service, of course. No, ladies and gentlemen, Memphis is not a good situation for residential internet, I'm afraid. Hopefully it gets better soon. Very soon.

Clay Cassin Memphis, TN 2015-05-05

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96/107 people found this review helpful

Comcast is currently the fastest and most reliable service, but you have to pay for it. Customer service has not been good for me.

Matt Mck Salt Lake City, UT 2015-05-05

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21/22 people found this review helpful

The speed is better than other providers I have tried. The price is bundled with the cable bill which makes it a bit less expensive, but still costly. The customer service is average.

Emily Endrizzi 2015-05-05

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8/8 people found this review helpful

Comcast is usually a pretty good service. I find the speeds are decent, and for the most part I've had very few issues in personal usage of the service. Excepting area wide issues, it's often not anything to be concerned about.

Matthew Mapes Baytown, TX 2015-05-03

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14/16 people found this review helpful

The worst service I have ever experienced, internet speeds fluctuate drastically, not very dependable, wish there was a better option. That fact is probably why they don't care about service or dependability.

Fred W Albuquerque, NM 2015-05-01

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21/21 people found this review helpful

I love the speeds I get with Comcast but I hate the price and philosophy behind Comcast. Google Fiber please come save me.

Nathan Kirsch 2015-04-28

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8/8 people found this review helpful

I find that my internet is somewhat insufficient to hold video chats, and play games on the internet. I wish my internet speed was at least twice as high as it is right now.

Kryptokaran Ganesan 2015-04-28

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8/8 people found this review helpful

Comcast has pretty good service, the pricing is good when you first sign up with promotional deals. After those deals are up Comcast prices goes way up and cost more than someones electrical or gas bill a month. Even though they have very good service I would like to see what else is out there for me to compare too.

Sally Newland Roseville, MI 2015-04-27

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17/19 people found this review helpful

I have been suitably happy with my Comcast service. The speed has never reached the number of kbps that we pay for, but it works pretty reliably, and we don't have many outages. However, at one point they increased our speed and our bill without notifying us and it was not particularly easy to fix. However, the issue was resolved and since then, our service has been fine.

Addie Fishmann Baltimore, MD 2015-04-26

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15/18 people found this review helpful

The modem goes in and out,but does recover quickly... Cheaper to get channels than just Internet so bill is still extra high... Need to look for just cheap hign speed internet W/no cable...gonna change company's.

Elizabeth James North Little Rock, AR 2015-04-25

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22/27 people found this review helpful