Is Xfinity internet service good?
Xfinity internet service is good. In fact, Xfinity is a great option if you can get it. Xfinity is the fastest internet provider with nationwide coverage in the US, and its internet service is highly reliable.
Although Xfinity developed a reputation for bad customer service in the past, it has greatly improved in recent years and now has some of the best in the industry. You can reach Xfinity internet customer service through chat, by phone, or by logging into your account or the app.
For when you’re not at home and need internet, Xfinity offers access to a nationwide network of 18 million Wi-Fi hotspots. Altogether, Xfinity is an internet provider that’s hard to beat.
- Widely available
- Fastest nationwide internet provider
- No-contract plans available
- Reliable service
- Easy self-installation process
- 18 million Wi-Fi hotspots
- Pricing varies by region
- No-contract plans are more expensive
- Data caps and overage fees apply
- Equipment is convenient but overpriced (consider bringing your own)
All Xfinity internet plans
Xfinity internet-only plans and prices
|Plan||Price||Download speeds up to||Connection Type|
|Xfinity Performance Starter Plus||$34.99/mo||50 Mbps||Cable|
|Xfinity Performance Select||$44.99/mo||100 Mbps||Cable|
|Xfinity Performance Pro Plus||$59.99/mo||200 Mbps||Cable|
|Xfinity Blast! Pro Plus||$74.99/mo||400 Mbps||Cable|
|Xfinity Extreme Pro Plus||$84.99/mo||800 Mbps||Cable|
|Xfinity Gigabit||$94.99/mo||1000 Mbps||Fiber|
|Xfinity Gigabit Pro||$299.95/mo||2000 Mbps||Fiber|
|Get Xfinity Internet|
*For the first 12 months with a 1-year agreement. Prices are higher for no-contract options. Price does not include modem rental, taxes, and other fees. **With a 2-year agreement.
Data effective 10/04/21. Offers and availability vary by location and are subject to change.
We’ve dived into the details of each internet-only package from Xfinity to help you choose the package that’s right for you.
Xfinity Performance Starter Plus: $34.99/mo.
Speed: 50 Mbps
The Xfinity Performance Starter Plus package offers reliable speeds for light Internet users. With download speeds up to 50 Mbps, households with a single device using the Internet at a time can easily share photos, download music, and shop online.View Xfinity Plans
Xfinity Performance Pro Plus: $59.99/mo.
Speed: 200 Mbps
For just $25 more a month, the Performance Pro Plus package offers four times as much speed as the Performance Starter Plus package, making it great for households with three to five devices online at a time. Internet users who need a little more speed and spend more time downloading can share photos, surf online, and stream multiple TV shows quickly and reliably.View Xfinity Plans
Xfinity Blast! Pro Plus: $74.99/mo.
Speed: 400 Mbps
Blast Pro Plus! is one of Xfinity’s best internet-only deals for heavy home internet users: five or more devices online at the same time can stream and download HD videos and transfer large multimedia files simultaneously. The fast, reliable Wi-Fi speeds also allow for multiplayer online gaming across several screens and access to millions of nationwide hotspots.View Xfinity Plans
Speed: 1,000 Mbps
The Xfinity Gigabit internet service will handle the needs of the heaviest internet users. Speeds up to 1 Gbps (1,000 Mbps) will download multimedia files in 30 seconds, HD movies in 10 seconds, and full music albums instantaneously. Of course, it’s more expensive but worth it if you don’t ever want to worry about slow internet speeds.View Xfinity Plans
Gigabit Pro: $299.95/mo.
Speed: 2,000 Mbps
The Xfinity Gigabit Pro Internet service borders on excessive speeds and is for people with absolutely no free time whatsoever. Speeds up to 2 Gbps (2,000 Mbps) allow households to download multimedia files in 60 seconds, HD movies in 20 seconds, and full music albums in less than a second. This plan is extremely fast, but it’s also extremely difficult to get. Availability is limited, and you’ll likely have to pay an additional hefty installation fee for the fiber infrastructure.View Xfinity Plans
In addition to internet-only deals, Xfinity offers TV, internet, and voice bundled packages for every budget. Check out the options available in your area today to get the best deal that meets your needs.
Best Xfinity internet plans
- Best mix of fast speeds at a competitive price
- Good for 3–5 devices
- Best value Xfinity internet-only plan
Best for speed:
- Good for up to 8 devices
- Allows you to game and stream in HD
- Works best for families or multiple roommates
- Best value for TV and internet
- Solid Xfinity internet speeds and cable TV
Data effective 01/15/20. Offers and availability may vary by location and are subject to change. Contract-free packages are priced higher.
Internet-only Xfinity plans
Can I get an internet-only plan from Xfinity?
Yes, you can get a variety of internet-only plans from Xfinity. Xfinity internet plans start at 50 Mbps for $34.99 per month.
Can I get an internet only plan if I already have TV and internet from Xfinity?
Yes, you can drop the TV package and get only internet from Xfinity.
Cheap Xfinity internet plans
What’s the cheapest Xfinity internet plan?
The cheapest internet-only plan from Xfinity is Xfinity Performance Starter Plus, which offers 50 Mbps for $34.99 per month.
For users with low-income or other government program qualifications, the cheapest Xfinity internet plan is $9.99 per month.
How fast is Xfinity internet?
Xfinity is the fastest nationwide internet provider. Xfinity offers top speeds up to 2,000 Mbps, which is matched only by Google Fiber.
Xfinity is the fastest nationwide internet provider, according to our 2021 speed test data. Xfinity also consistently delivers on its advertised speeds. If you pay for 100 Mbps, you’ll likely get at least 100 Mbps the majority of the time.
Xfinity offers one fiber internet plan up to 2,000 Mbps. Fiber internet is symmetrical, which means upload speeds are as fast as download speeds. However, Xfinity currently has only one fiber plan with limited availability: the Gigabit Pro plan at 2,000 Mbps. All other Xfinity plans are cable, which can still reach gigabit speeds but lacks symmetrical upload speeds.
|Download||Xfinity Performance Pro Plus|
|PDF (20kb)||Less than 1 second||Less than 1 second|
|eBook (3 MB)||Less than 1 second||Less than 1 second|
|4-minute song (5 MB)||Less than 1 second||Less than 1 second|
|2-hour movie (2 GB)||1 minutes, 31 second||17 seconds|
|Video game (30 GB)||22 minutes, 51 seconds||4 minutes, 17 seconds|
|All of Wikipedia (10 TB)||5 days, 6 hours, 59 minutes, 03 seconds||23 hours, 51 minutes, 39 seconds|
Xfinity data caps and unlimited data
Xfinity data caps:
- Xfinity caps data for residential customers at 1.2 TB per month.
Xfinity data overage charges:
- $10.00 per every 50 GB over 1.2 TB
- Maximum monthly charge: $100.00
Xfinity data overage notifications:
- Notifications via text, email, and on-screen at 75%, 90%, and 100% data usage
- Notifications for each $10.00 charge at each 50 GB increase increment
Xfinity data throttling:
- Xfinity does not throttle internet speeds or shut off service
- Data overage incurs overage charges, not throttling
How to avoid Xfinity overage fees:
Upgrade to Xfinity xFi Complete
- For customers already renting the Xfinity Gateway, this costs $11.00/mo.
- For customers not already renting the Xfinity Gateway, this costs $25.00/mo.
Purchase unlimited data
- For customers who own their own modem and router, this costs $30.00/mo.
Xfinity hardware and installation
Xfinity modems and routers
|Xfinity Gateway Model Features||Wireless Gateway 1||Wireless Gateway 3||xFi Fiber Gateway||xFi Wireless Gateway||xFi Advanced Gateway||xFi Gateway 3rd Generation|
|Number of Gigabit Ethernet Ports||4 ports||4 ports||4 ports||4 ports||2 ports||4 ports|
|Wifi Bands||2.4 Ghz||2.4 Ghz and 5 Ghz||2.4 Ghz and 5 Ghz||2.4 Ghz and 5 Ghz||2.4 Ghz and 5 Ghz||2.4 Ghz and 5 Ghz|
|Max Data Throughput||150 Mbps||700 Mbps||1 Gbps||700 Mbps||1 Gbps||2.5 Gbps|
The following features are included in all Xfinity Gateway models:
- WPS: WiFi Protected Setup
- Wi-Fi management tools and parental controls
- Two telephone ports
- Home Wi-Fi hotspot
- Compatible with Xfinity Home
- Regular automatic updates to improve performance
Xfinity WiFi Hotspots
- 18 million hotspots nationwide.
- Widely available in most metro areas
- Access available with Performance or above internet packages
Difference between Xfinity Hotspots and Xfinity Home WiFi via xFi:
Xfinity WiFi hotspots:
- Available to anyone with an Xfinity Performance account or better
- Not dependent on renting specific hardware
- Availability may vary depending on location
- Connection strength may vary depending on location
Xfinity Home WiFi via xFi:
- Requires you to rent an Xfinity Gateway Modem/Router
- Signal originates within your home
- Reliably available
- Reliably strong connection
Xfinity flex is a streaming box from Xfinity to compete with Roku, Amazon Firestick, and Apple TV. Xfinity Flex is free for Xfinity internet customers, has a voice remote, and 4k streaming quality. See more on our Xfinity Flex Review.
Xfinity internet installation
Xfinity professional internet installation
|Cost||Appointment window||Appointment time||Installation customer satisfaction rating|
|Up to $89.99||2 hrs.||2–4 hrs.||4.03|
|Free||Anytime||Requires Some Technical Skill|
Xfinity self installation will save you $89 and can be done at any time. To self install Xfinity internet follow our step by step Xfinity Self Installation Guide.
Xfinity deals and promotions
The current best Xfinity deal is the Performance Pro Plus plan. It’s only $39.99 per month for 200 Mbps.
Because of variability between different regions, this package might not be called Performance Pro Plus where you like. Check for similar offers under a different name, such as Performance, Performance Pro, or Blast!
For a more comprehensive look at all Xfinity deals and promotions, check our up-to-date Internet Deals page.
Xfinity internet vs. the competition
Where is Xfinity internet available?
Xfinity is one of the largest Internet Service Providers in the US, offering service in 39 states plus the District of Columbia.
The company provides 1,000 to 2,000 Mbps service to significant sections the US. Prices are similar across the country, although speeds are slightly lower in the West. Availability varies, so enter your ZIP code below to find service near you.
Xfinity offers the fastest residential internet speeds that are available nationwide in the US.
Xfinity’s introductory prices are fair and reasonable, but what we don’t like are the price hikes. It’s difficult to find out what you’ll be paying once the promotional period ends. Make sure you find out how long your contract is when you sign up, and what the price will be when year two begins. But if you contact customer service when your monthly price is about to go up, they can often work out another deal for you.
Overall, Xfinity is an internet choice you’ll feel good about with wide variety of speed packages, easy-to-use parental controls, and millions of Wi-Fi hotspots.Find Your Xfinity Package