Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Mar 23, 2026 | Brand Guides, Equipment Guides, Internet Outage
There may be a CenturyLink outage, or it could be your equipment. Get helpful tips and contact info.
by Chili Palmer and Peter Holslin | Mar 23, 2026 | Technology
Here’s a rundown of how to budget your data and get more data if you need it. We also give you recommendations for the best internet plans with unlimited data.
by Chili Palmer | Mar 23, 2026 | Brand Guides, Featured
Our comprehensive guide walks you through the best way to get cheap home internet.
by Chili Palmer | Mar 23, 2026 | Brand Guides, Internet Buying Guides
Learn about the fees, promos, and price increases to expect from your internet provider.
by Chili Palmer | Mar 20, 2026 | Brand Guides, Equipment Guides, Internet Outage
There may be an outage, or it could be your equipment. Get helpful tips and contact info.
by Chili Palmer | Mar 20, 2026 | Brand Guides, Equipment Guides, Internet Outage
Troubleshoot your Spectrum Internet and see whether you’re part of a widespread network outage.
by Chili Palmer | Mar 20, 2026 | Brand Guides, Internet Buying Guides
Get a multi-year price lock to keep monthly internet prices consistent.
by Chili Palmer | Mar 19, 2026 | Brand Guides, Equipment Guides, Internet Outage
Is your T-Mobile Home Internet down? Learn how to tell and when to reach out for help.
by Chili Palmer | Mar 17, 2026 | Security, Streaming Guides, Technology
Signal is the most secure video calling app, but FaceTime or WhatsApp might be easier to use.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Learn about AT&T internet outages and find out how often they happen with fiber internet, 5G internet, and DSL connections.
by Kevin Parrish and Chili Palmer | Mar 17, 2026 | Provider Comparisons (Versus)
If it’s Spectrum vs. Frontier, go with Frontier. Frontier’s fiber internet offers speeds fast enough for any home, and the 50/50 and 500/500 plans are a great value.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Learn how to troubleshoot in case of an Mediacom internet outage and find out how to call for help.