Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Woman sitting at home looking at phone and laptop

What Do You Actually Pay for Kinetic Internet?

by Chili Palmer | Aug 21, 2026 | Brand Guides

Find out what you will really owe Kinetic every month when you sign up for internet service.

Moving Off Campus? Get Internet First

by Chili Palmer | Aug 21, 2026 | How-To

Moving into your first apartment? Here’s how to find, choose, and set up internet.

Close-up of a modern Wi-Fi router on a desk with a blurred woman working on a laptop in the background

Is Your Internet Router Acting as a Hotspot?

by Chili Palmer | Aug 21, 2026 | How-To

Does your router share public Wi-Fi? Learn the truth about this feature and how to opt out.

CenturyLink vs. Optimum: Which Internet Provider Is Best for You?

by Chili Palmer and Peter Holslin | Aug 21, 2026 | Provider Comparisons (Versus)

Both providers have fast fiber and no data caps—but Centurylink has a simpler deal.

AT&T vs. Optimum: Which Internet Provider Is Best for You?

by Chili Palmer | Aug 21, 2026 | Provider Comparisons (Versus)

Both have insanely fast fiber, but AT&T wins with great ratings and straight pricing.

Optimum vs. Verizon: Which Internet Provider Is Best for You?

by Chili Palmer and Kevin Parrish | Aug 21, 2026 | Provider Comparisons (Versus)

While Optimum has slightly cheaper plans and better satisfaction from its customers, it ultimately falls short of delivering the same quality and coverage that Verizon Fios plans can. If you’re trying to shave a few bucks a month off your bills, you can pick up Optimum and at worst cancel easily if you don’t like what you get, but we think Verizon Fios is the provider you’ll want to be with for the long haul.