Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

What Do You Actually Pay for Optimum Internet?

by Chili Palmer | Oct 2, 2026 | Brand Guides, Internet Buying Guides

Optimum raises monthly prices after 12 and 24 months. Know what to expect.

couple sitting at table in kitchen using laptop

The Best No-Contract Internet Plans of 2026

by Chili Palmer | Oct 2, 2026 | Brand Guides

The best no-contract plans of 2025 are easy to get, easy to cancel, and cost about $50 per month.

woman with gray hair using laptop on staircase outdoors with tree branch in the front of screen

You May Not Be Stuck With the Cable Monopoly

by Chili Palmer | Oct 2, 2026 | Internet Buying Guides

Learn why new 5G, fiber, and satellite internet services may mean you aren’t stuck with cable.

CenturyLink vs. Optimum: Which Internet Provider Is Best for You?

by Chili Palmer and Peter Holslin | Oct 1, 2026 | Provider Comparisons (Versus)

Both providers have fast fiber and no data caps—but Centurylink has a simpler deal.

Optimum vs. Verizon: Which Internet Provider Is Best for You?

by Chili Palmer and Kevin Parrish | Oct 1, 2026 | Provider Comparisons (Versus)

While Optimum has slightly cheaper plans and better satisfaction from its customers, it ultimately falls short of delivering the same quality and coverage that Verizon Fios plans can. If you’re trying to shave a few bucks a month off your bills, you can pick up Optimum and at worst cancel easily if you don’t like what you get, but we think Verizon Fios is the provider you’ll want to be with for the long haul.

Optimum versus T-Mobile 5G Home Internet

Optimum vs. T-Mobile 5G Home Internet: Which Internet Provider Is Best for You?

by Chili Palmer and Austin Aguirre | Oct 1, 2026 | Provider Comparisons (Versus)

Optimum has the edge with speed, but T-Mobile’s straightforward plan and policies receive higher customer ratings.

Is Starlink Internet Down?

by Chili Palmer | Sep 30, 2026 | Brand Guides, Equipment Guides, Internet Outage

Find out if there’s a Starlink outage and see what you can do to get back up, fast.

Woman at home searching for an internet service provider on laptop

How to Choose an Internet Service Provider

by Chili Palmer and Peter Holslin | Sep 30, 2026 | FAQ, Internet Buying Guides

1. Find internet providers in your area.
2. Compare plans, pricing, speeds, and more.
3. Discover how much internet speed you need.
4. Test your current internet speed.
5. Know if you’re switching providers and cost of early termination.
6. Choose your internet provider.

Family using computers at kitchen table.

How Much Internet Data Do You Need?

by Chili Palmer and Peter Holslin | Sep 22, 2026 | Technology

Here’s a rundown of how to budget your data and get more data if you need it. We also give you recommendations for the best internet plans with unlimited data.