Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Oct 28, 2026 | Brand Guides
Learn what to expect from your Xfinity internet bill.
by Chili Palmer | Oct 28, 2026 | Brand Guides, Featured
See plans for as low as $25 per month and get tips for choosing an affordable, reliable plan.
by Chili Palmer and Peter Holslin | Oct 28, 2026 | Technology
Superior speeds vs. unbeatable low prices—take your pick
by Austin Aguirre and Chili Palmer | Oct 7, 2026 | Español
Aprende a solucionar problemas con tu punto de acceso Wi-Fi personal en tu teléfono o tableta.
by Chili Palmer | Oct 7, 2026 | Brand Guides, Featured
We’ve done the sleuthing for you to get the latest on cheap internet, bundles, and more.
by Chili Palmer | Oct 2, 2026 | Brand Guides, Internet Buying Guides
Optimum raises monthly prices after 12 and 24 months. Know what to expect.
by Chili Palmer | Oct 2, 2026 | Brand Guides
The best no-contract plans of 2025 are easy to get, easy to cancel, and cost about $50 per month.
by Chili Palmer | Oct 2, 2026 | Internet Buying Guides
Learn why new 5G, fiber, and satellite internet services may mean you aren’t stuck with cable.
by Chili Palmer and Peter Holslin | Oct 1, 2026 | Provider Comparisons (Versus)
Both providers have fast fiber and no data caps—but Centurylink has a simpler deal.
by Chili Palmer and Kevin Parrish | Oct 1, 2026 | Provider Comparisons (Versus)
While Optimum has slightly cheaper plans and better satisfaction from its customers, it ultimately falls short of delivering the same quality and coverage that Verizon Fios plans can. If you’re trying to shave a few bucks a month off your bills, you can pick up Optimum and at worst cancel easily if you don’t like what you get, but we think Verizon Fios is the provider you’ll want to be with for the long haul.
by Chili Palmer and Austin Aguirre | Oct 1, 2026 | Provider Comparisons (Versus)
Optimum has the edge with speed, but T-Mobile’s straightforward plan and policies receive higher customer ratings.
by Chili Palmer | Sep 30, 2026 | Brand Guides, Equipment Guides, Internet Outage
Find out if there’s a Starlink outage and see what you can do to get back up, fast.