Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Aug 10, 2026 | Provider Comparisons (Versus)
Both have insanely fast fiber, but AT&T wins with great ratings and straight pricing.
by Chili Palmer | Aug 10, 2026 | Internet Buying Guides
Learn why new 5G, fiber, and satellite internet services may mean you aren’t stuck with cable.
by Chili Palmer and Kevin Parrish | Aug 10, 2026 | Provider Comparisons (Versus)
While Optimum has slightly cheaper plans and better satisfaction from its customers, it ultimately falls short of delivering the same quality and coverage that Verizon Fios plans can. If you’re trying to shave a few bucks a month off your bills, you can pick up Optimum and at worst cancel easily if you don’t like what you get, but we think Verizon Fios is the provider you’ll want to be with for the long haul.
by Chili Palmer and Austin Aguirre | Aug 10, 2026 | Provider Comparisons (Versus)
Optimum has the edge with speed, but T-Mobile’s straightforward plan and policies receive higher customer ratings.
by Chili Palmer | Aug 10, 2026 | Brand Guides, Featured
See plans for as low as $25 per month and get tips for choosing an affordable, reliable plan.
by Chili Palmer | Aug 7, 2026 | Brand Guides, How-To, Technology
Xfinity offers 23 million secure hotspots. Here’s how to log in and stay safe.
by Chili Palmer | Aug 7, 2026 | News
Astound’s back-to-school deal offers 1Gbps internet for just $30/mo., plus a $300 gift card.
by Chili Palmer | Aug 7, 2026 | Data and Research, Industry Exclusive/Entertainment
See the best, worst, and most-improved states for internet speed in 2026.
by Chili Palmer | Aug 7, 2026 | Brand Guides
Find out what to expect on your first Spectrum internet bill and decipher that one weird Wi-Fi service fee.
by Chili Palmer | Aug 7, 2026 | Brand Guides, Internet Buying Guides
Multi-year price locks are new. Hidden fees on your bill are not.
by Chili Palmer | Aug 7, 2026 | Internet Buying Guides
Once common, annual contracts and early cancellation fees on home internet are no more.
by Chili Palmer | Aug 6, 2026 | Streaming Guides
The apps, channels, and gear you need to catch every NFL game in 2026 and 2027.