CenturyLink Internet Review

Race along at speeds up to 1 gigabit

CenturyLink
Price $45–85/mo
Speeds 10–940Mbps

  • Price for Life guarantee
  • No contracts

*Data current as of 6/21/19. Offers and availability may vary by location and are subject to change. Price for Life not available in all areas.

Best CenturyLink internet plans

CenturyLink is known for offering a good value on reliable internet service. Plus, unlike most other internet providers, CenturyLink has no contracts and no rate hikes after the first year, which makes CenturyLink popular with many customers.

If you’re looking for CenturyLink internet deals, you’ll need to check the speeds available in your area. The 1 gigabit plan is a great deal at $85 per month, but it’s only available in roughly two dozen major metro areas.

Check out our top picks.

Best for gamers:

CenturyLink Fiber Internet

8 or more devices

Speeds up to
940
Mbps download

From
$8500/mo

Rate excludes taxes. Additional fees apply*

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Listed Internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See centurylink.com/InternetPolicy for additional network performance information.

Service and offer are not available everywhere. Limited time offer. Residential customers only. Prepayment with a credit or debit card may apply. Rate subject to change. A CenturyLink provided modem is included with Fiber Gigabit subscription.  If customer subscribes to the Secure WiFi service, a $5/mo. fee will apply.  A professional technician installation fee of up to $125 will apply. Month to month (sometimes referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See www.centurylink.com/feesandtaxes for taxes.

Modem Offer:  Limited time offer is available to new, residential CenturyLink customers who sign up for a new, qualifying Fiber Gigabit Internet plan. One modem per household in a 12-month period. High-Speed Internet Subscriber Agreement Equipment policy and additional restrictions apply. Equipment provided on a one-time basis (no exchanges, upgrades, substitutions, or replacements) and at CenturyLink’s discretion. Offer may not be transferable or stackable with certain promotions. CenturyLink may change or cancel offer at its sole discretion without notice.

Best for families:

CenturyLink Internet Up to 100 Mbps

3-5 devices

Speeds up to
100
Mbps download

From
$6500/mo

Rate excludes taxes. Additional fees apply*

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are typically up to 100 Mbps via a wired connection. Listed Internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See centurylink.com/InternetPolicy for additional network performance information.

 

Service and offer are not available everywhere. Residential customers only. Limited time offer. Prepayment with a credit or debit card may apply. Rate is subject to change. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee) or a one-time purchase option (up to $150) is available. If customer subscribes to the Secure WiFi service, a $5/mo. fee will apply to a purchased modem. Self-installation, if available at customer’s location, may be selected; an up to $50 S&H fee applies to self-install modem lease/purchase. A professional technician installation fee of up to $125 may apply, if selected by customer or is required due to network technology at customer location. Month to month (sometimes referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). Plan cannot be combined with other promotions. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See www.centurylink.com/feesandtaxes for taxes.

Lowest price:

CenturyLink Internet Up to 20 Mbps

1-2 devices

Speeds up to
20
Mbps download

From
$5000/mo

Rate excludes taxes. Additional fees apply*

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are typically up to 20 Mbps via a wired connection. Listed Internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See centurylink.com/InternetPolicy for additional network performance information.

 

Service and offer are not available everywhere. Residential customers only. Limited time offer. Prepayment with a credit or debit card may apply. Rate is subject to change. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee) or a one-time purchase option (up to $150) is available. If customer subscribes to the Secure WiFi service, a $5/mo. fee will apply to a purchased modem. Self-installation, if available at customer’s location, may be selected; an up to $50 S&H fee applies to self-install modem lease/purchase. A professional technician installation fee of up to $125 may apply, if selected by customer or is required due to network technology at customer location. Month to month (sometimes referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see centurylink.com/legal). Plan cannot be combined with other promotions. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.  See www.centurylink.com/feesandtaxes for taxes.

How good is CenturyLink internet service?

CenturyLink delivers good service and consistent speeds, with minimal slowing during peak hours. In our 2018 customer satisfaction ratings, CenturyLink got 3.65 out of 5 stars, which is in the middling range for Internet Service Providers.

We like the straightforward pricing model (with no contracts and no price hikes), but we aren’t that impressed with CenturyLink’s price on lower-speed plans.

The most value-rich CenturyLink internet plans are the 80 Mbps and above plans. CenturyLink’s lower-speed plans are more expensive than competitors, but the higher-speed plans are competitively priced—gamers, large families, and remote workers, rejoice!

As far as data caps go, CenturyLink technically has a data cap of 1 TB on most of their plans. But, unlike other providers, they won’t throttle your service if you reach the limit. All they’ll do is send out a courteous letter letting you know your data was high the previous month. That’s it. No penalties. So, it’s basically the same as not having a data cap.

Pros

  • Good value on faster plans
  • No rate hikes after first year
  • Good price for 1 gigabit service

Cons

  • No free nationwide hotspots
  • Limited fiber internet availability
  • Lower value on slower plans

CenturyLink internet plans

Get the right internet plan for you.

Plan Prices from* Connection Type
CenturyLink Internet Up to 12 Mbps $45.00/mo DSL
CenturyLink Internet Up to 10 Mbps $45.00/mo DSL
CenturyLink Internet Up to 20 Mbps $50.00/mo
CenturyLink Internet Up to 80 Mbps $55.00/mo
CenturyLink Internet Up to 40 Mbps $55.00/mo DSL
CenturyLink Internet Up to 100 Mbps $65.00/mo DSL
CenturyLink Fiber Internet $85.00/mo Fiber
View CenturyLink Internet Plans

*Data current as of 6/21/19. Offers and availability may vary by location and are subject to change.

Learn more about CenturyLink.

Your Guide to CenturyLink Installation

Most CenturyLink internet plans can be self-installed, which will save you money. We’ll give you all the details on what to expect.

Read more about Your Guide to CenturyLink Installation

Suddenlink vs. CenturyLink

CenturyLink offers DSL and fiber internet. Suddenlink offers cable internet, which can provide a more steady connection. Find out which one works best for you.

Read more about Suddenlink vs. CenturyLink

CenturyLink vs. RCN

RCN offers lower prices than CenturyLink for similar or even faster speeds, so it’s worth checking out RCN if you’ve got it in your city.

Read more about CenturyLink vs. RCN

Get internet and start streaming.

Where can you get CenturyLink internet?

If you’re looking for steady internet service, CenturyLink serves 37 states, with blazing fast fiber plans available in select metro areas across the country.

The speed you want might not be available in your area. Find out which speeds are offered in your location with a ZIP check before you start researching plans. You don’t want to underestimate what’s possible for your internet connection.

CenturyLink internet FAQ

How much is CenturyLink internet?

How much CenturyLink internet is depends on the speed you choose. Prices range from $45 per month for 10 Mbps to $85 per month for gigabit speeds. Get more prices on the price table for CenturyLink internet plans.

What kind of internet is CenturyLink?
If you’re wondering what kind of internet CenturyLink is, it’s either fiber or DSL. The final answer depends on your package speed. CenturyLink delivers its fastest speeds through fiber.

For example, if you have a 20 Mbps plan, your CenturyLink internet is through DSL. If you have a 1 gigabit plan, your internet is a fiber plan.

What modem does CenturyLink use?

The modem that CenturyLink uses to set up your service varies based on your location, the speed of your plan, and if you choose to buy or lease your modem. CenturyLink modems include select models made by the brands Actiontec, ADTRAN, Calix, Technicolor, and ZyXEL.

CenturyLink also allows you to use your own modem/router as long as it’s compatible. If you want to use your own modem, check out CenturyLink’s list of compatible modems to see if it will work with CenturyLink internet.

Why is my CenturyLink internet blinking red?

If your CenturyLink internet is blinking red, there are two possible explanations.

If it alternates between red and green, your modem is auto detecting an internet configuration. Wait, and this should resolve itself.

If the WPS button is blinking red, the modem is telling you that a connection error has happened or that it has detected a session overlap. If it continues blinking for more than 30 seconds, you can troubleshoot this by power cycling your modem. To power cycle your modem, unplug the power cord and leave it unplugged for 1 minute, and then plug it back in. Watch CenturyLink’s modem troubleshooting video for more tips about how to tackle issues.

Does gigabit internet make a difference?
Depending on what your connection speed is now, gigabit internet will make a big difference. The difference between 1 gigabit internet and 100 Mbps is 900 Mbps, which is a lot of speed. With either speed, you can stream HD video smoothly on multiple devices. You can also click around the internet with ease.

Where you’ll start to see a difference is in things like upload speeds and lag time if you’re playing multiplayer games online. Gigabit internet also won’t flinch under the weight of multiple users. Of course, that speed comes at a price and most people can get by without it. You’ll have to decide if the difference is worth it for you.

Is CenturyLink DSL internet?
CenturyLink DSL is a type of internet used to deliver a variety of speeds. The fastest CenturyLink speeds are delivered via a fiber connection, while average speeds are DSL connections.
Can I get CenturyLink internet and TV together?

Yes, you can get CenturyLink internet and TV in a bundle package, which includes your choice of internet plans from CenturyLink and TV packages from DIRECTV. CenturyLink Prism TV is no longer available.

Can I self-install CenturyLink internet?

Yes, you can self-install CenturyLink internet speeds up to 80 Mbps, but you will need to have a professional installation on plans that are 100 Mbps and above. For details on how to install it yourself, see our guide to CenturyLink installation.

How fast is CenturyLink internet?

CenturyLink internet offers speeds as fast as 1 gigabit on its fiber network. CenturyLink is expanding its fiber-optic network to include more metro areas every year, but it’s currently available only in some cities. The downside of this is that the CenturyLink internet speeds available in your area might be a lot slower than what your best friend brags about getting in Seattle.

You can get CenturyLink DSL in 37 states, but the 1 gigabit plan is available only in 16 metro areas (which is a bummer because at $85 per month, it’s one of the most affordable 1 gigabit services we’ve seen). The lower speeds in many areas leave some CenturyLink customers with a serious case of fiber envy (especially the gamers).

In the 2018 FCC Fixed Broadband report, CenturyLink delivered an average of 94% of advertised speeds. It’s worth noting that CenturyLink’s faster-speed plans (40 Mbps and above) weren’t included, so it’s hard to gauge how these plans perform. These results contrasted sharply to providers like Verizon that consistently delivered speeds faster than advertised.

CenturyLink doesn’t offer the fastest internet speeds in the US, but that doesn’t mean they’re slow. Several providers offer 2 gigabit speeds, which take the cake on speed but aren’t necessary practical for most folks. Speeds that fast are costly and primarily useful for small businesses. CenturyLink’s 1 gigabit plan and even 80 Mbps plan provide plenty of speed for the average household streaming on three to four devices at the same time.

Compare internet speeds and download times

DownloadInternet Basic 5Internet Basic 10-100Internet 1000
PDF (20kb)Less than 1 secondLess than 1 secondLess than 1 second
eBook (3 MB)5 secondsLess than 1 secondLess than 1 second
4-minute song (5 MB)8 secondsLess than 1 secondLess than 1 second
2-hour movie (2 GB)57 minutes, 15 seconds2 minutes, 51 seconds17 seconds
Video game (30 GB)14 hours, 18 minutes, 59 seconds42 minutes, 56 seconds4 minutes, 17 seconds
All of Wikipedia (10 TB)6 months, 22 days, 15 hours, 43 minutes, 6 seconds10 days, 4 hours, 20 minutes, 9 seconds1 day, 26 minutes

How much speed do I need?

Our advice is to avoid the hype and just pay for the speed you need. Sure, some plans are fast enough for 10 devices to stream HD video at the same time. But how many screens will you and your partner really use simultaneously? Even if you watch a few screens at a time, you still won’t watch on 10 devices at once.

You’ll spend less time waiting with fast internet, which we all like. But that doesn’t mean the fastest internet speeds are best for everyone. Most households won’t notice a difference between 1 gigabit and 2 gigabit speeds. They’re so fast that they’ll both deliver content in less than a second. So why pay an extra $100 per month for that second gigabit?

Use this chart to see how much speed you really need in your house. Bear in mind that CenturyLink allows you to upgrade to a faster package anytime, although this could affect your Price for Life guarantee.


Browsing

1-3 People:
5 Mbps

4 - 6 People:
10 Mbps


Streaming Music

1-3 People:
5 Mbps

4 - 6 People:
25 Mbps


Online Gaming

1-3 People:
25 Mbps

4 - 6 People:
100 Mbps


Video Streaming

1-3 People:
SD Video: 10 Mbps
HD Video: 50 Mbps

4 - 6 People:
SD Video: 50 Mbps
HD Video: 100+ Mbps

CenturyLink internet specs and tech

CenturyLink offers a wide range of internet speeds that are delivered through DSL and fiber technology. Speed availability varies by location, as fiber networks have not been built out yet in all parts of the US.

Modems and routers

When you sign up for CenturyLink, you can rent a modem/router, buy one from the company, or bring your own compatible modem/router.

  • If you choose to rent a modem/router from CenturyLink, it will be up to $15 per month, which will be added to your monthly bill.
  • If you buy one from CenturyLink, it will be up to $150, which will be added to your first bill.
  • If you bring your own modem/router, you will need to make sure your equipment is compatible with CenturyLink technology.

Internet types

CenturyLink uses fiber, DSL, and VDSL technology to deliver internet service at different speeds.

  • DSL stands for digital subscriber line. It runs on copper landlines and delivers download speeds up to 50 Mbps.
  • VDSL stands for very fast digital subscriber line. It races through copper wires at speeds up to 300 Mbps.
  • Fiber internet is the fastest internet available, with speeds up to 1 gigabit per second. It runs on a fiber-optic network. Due to infrastructure costs, it’s available only in some areas of the US.

Hotspots

CenturyLink does not offer free nationwide hotspots to customers.

CenturyLink internet installation

Professional CenturyLink installation costs up to $125, depending on your location. Ask your sales agent during the ordering process for any deals. If you want to buy your modem instead of lease it, you will have up to $150 added to your initial bill for the modem purchase. Modem rental costs up to $15 per month.

You can also get a self-install kit and save the price of professional installation, although CenturyLink charges up to $50 for the self-install kit (which is billed as a shipping and handling fee). Get the scoop on how to get everything up and running in our guide to CenturyLink Installation.

Heads up: CenturyLink’s two fastest speeds (100 Mbps and 1 gigabit) can’t be self-installed. You’ll need a technician if you choose one of these speeds.

Our verdict

If you have one of the faster CenturyLink plans available in your area, CenturyLink is an awesome choice. But the lower-speed plans (10 Mbps–40 Mbps) are just not cost-effective—you could get the same speeds with other providers for less. So if you need a budget broadband internet speed, opt for another provider if you can, because you can probably find a better deal.

CenturyLink’s 80 Mbps and above plans are a good value for the speed, and they get our stamp of approval. In addition, CenturyLink gets our vote as one of the most transparent internet providers in terms of pricing. A lot of people appreciate the fact that CenturyLink has no contracts, no cancellation fees, and no introductory prices that double in the second year.

View available CenturyLink plans.
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