Mediacom
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◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.
* Data effective 04/29/2025. Offers and availability may vary by location and are subject to change.
† 1 year plus one-time charges, taxes and gov’t fees
Our Xtream internet review
Apr 29, 2025 | Share
Xtream cable internet has the speed you need if fiber isn’t in your area and DSL is just too slow. Xtream keeps your choices simple with four plans, but they come with contracts for up to three years. Plus, each plan has a specific data cap—although you may not notice the limits on the faster plans.
Pros
- Low promotional prices
- Gigabit speeds in most areas
Cons
- Data caps
- Expensive installation
Jump to: Plans and pricing | Speed and data caps | Fees | Installation, equipment, and contracts | Customer ratings | Xtream vs. the competition | Bottom line | FAQ
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Compare Xtream internet plans and pricing
| Package | Price | Speed |
|---|---|---|
| Internet 300 | $50.00/mo.* | Up to 300Mbps |
| Internet 1 Gig | $65.00/mo.* | Up to 1,000Mbps |
| Internet 2 Gig | $85.00/mo.* | Up to 2,000Mbps |
* 1 year plus one-time charges, taxes and gov’t fees
Find out if Mediacom is available in your area.
Xtream’s speeds: What’s best for you?
Xtream’s Internet 300 plan is great for a household that mainly surfs the web, streams from Disney Plus, and posts to social media. The Internet 1 Gig plan is better suited for a home that also downloads large chunks of data, like full digital games and multigig-sized updates. Streaming doesn’t take a lot of bandwidth, but game downloads do.
How fast are your Xtream speeds?
Click below for a quick speed test and find out.
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Xtream’s data caps
Xtream offers unlimited data with Internet 300, Internet 1 Gig, and Internet 2 Gig.
| Plan | Data allotment |
|---|---|
| Internet 300 | Unlimited |
| Internet 1 Gig | Unlimited |
| Internet 2 Gig | Unlimited |
By comparison, Xfinity enforces a 1,200 GB (1.2 TB) data cap across the board, but you can get unlimited data if you pay an extra $30 per month. Xtream plans come with unlimited data without the extra fees.
Run our How Much Speed Do I Need tool to see how much data you need and compare the results to Xtream’s monthly data limits.
Our favorite plan:
The Internet 300 plan is great for a family of four. There’s just enough bandwidth for everyone to stream at once simultaneously while also downloading games in the background.
All prices listed above (and the subsequent standard pricing) require you to enroll in autopay and paperless billing. If you don’t enroll or cancel enrollment, your monthly bill increases by $10.
Overall, Xtream has some of the lowest discounted prices in the US. The Internet 300 plan is inexpensive and provides decent speeds for a small family. The catch, of course, is that prices increase after a year. Plus, each plan has a set data cap, so expect to pay $10 for each 50 GB data block should you go over your monthly limit.
Xtream is one of several cable internet providers that aim to upgrade their networks to 10 Gbps over the coming years. Its core network is fiber, but the new platform will enable symmetrical 10 Gbps speeds over traditional cable TV lines. The latest modem standard, DOCSIS 4.0, enables those symmetrical speeds.
Xtream’s ongoing deals and promotions + bundles
Xtream internet fees
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| Equipment Fee |
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| Installation Fee |
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* Internet subscribers only
Xtream doesn’t explain why it charges a monthly internet surcharge, but you won’t see it if you sign up for other services in addition to your internet plan.
Xtream enforces a service commitment (contract) on all plans, so you can expect to see an early termination fee if you cancel any service, cancel all services, or lose service due to nonpayment before the contract ends. Xtream charges up to $120 for exiting a one-year contract and up to $240 for two- or three-year contracts.
Xtream internet installation, equipment, and contracts
The installation fee costs $109.99 at the time of this writing, but the fine print states that you may pay even more if additional work is needed. What you get with the standard install is pretty straightforward:
- A cable modem or gateway
- A coaxial cable
- Service activation (which is an extra fee)
- Setup of one wired device
We couldn’t find a one-time charge for the self-install kit.
Xtream installation and equipment
Xtream uses a large selection of cable modems and gateways provided by ARRIS, Cisco, Hitron, Motorola, and more. The optional Xtream WiFi360pro mesh kit is a rebranded Amazon Eero Pro 6 kit, including two units and the Eero Secure service—additional nodes cost $6 per month. Xtream’s other whole-home Wi-Fi kit, the Xtreme WiFi 360, doesn’t use Amazon’s Eero Pro kit.
The self-install kit includes everything you need to set service up yourself:
- A cable modem or gateway
- A welcome letter
- Two coaxial cables
- A splitter
- An Ethernet cable
You need an existing cable TV line entering your home to use this kit.
Xtream internet contracts
The plans listed here require a one-year contract, but Xtream’s fine print also mentions two- and three-year contracts.1 As stated above, you could face an early termination fee if you don’t fulfill the contract.
Xtream internet customer ratings
| Overall Rating | Reliability Rating | Customer Service Rating | Speed Rating | Price Rating | |
|---|---|---|---|---|---|
| Xtream customer satisfaction rating* | 3.4 | 3.4 | 3.4 | 3.7 | 2.9 |
| Average rating* | 3.7 | 3.7 | 3.6 | 3.8 | 3.4 |
* Based on a five (5) point system used in our customer satisfaction survey.
Xtream ranks in the bottom half of every category in our latest customer satisfaction survey. It ranks thirteenth out of 15 national internet providers regarding customer service, reliability, and overall satisfaction. Its best score is in speed, while it nearly hit rock button in price satisfaction—which isn’t surprising. Customers get a great introductory price and then see steep price hikes after 12 months.
How Xtream compares to the competition
| Provider | Plan price range | Speeds (range) | Overall rating* | Order online |
|---|---|---|---|---|
| Xtream | $50.00–$85.00/mo. | 300–2,000Mbps | 3.4 | View Plans |
| Xfinity | Starting at $35.00/mo.† | Starting at 150Mbps | 3.9 | View Plans |
| WOW! | $19.99–$185.00/mo. | 100–5,000Mbps | 3.6 | View Plans |
* Based on a five (5) point system used in our customer satisfaction survey.
† For 12 month, no term contract. Taxes and equipment not included. Incl. up to $10/mo. auto-pay & paperless bill discount. Pricing and plan names may vary by region.
Xfinity is Xtream’s biggest competitor. Xtream is a lot more generous with its unlimited data allowance on its plans. Xfinity locks you down at 1,200 GB across all plans, but it gives you the option to pay extra for unlimited data.
The best apples-to-apples plan comparison we can make is Xfinity’s Connect and Xtream’s Internet 300. Internet 300 has 100 Mbps more than the Connect plan and it’s cheaper than Xfinity for the first 12 months. If we compare Xfinity’s Fast plan with Xtream’s Prime Internet 1 Gig plan, you get similar speeds for $15 less if you go with Xtream.
Read our full reviews of Xtream vs. its main internet competitors
Is Xtream internet right for you?
Medicom is a decent cable internet provider if fiber isn’t in your area and you need speeds faster than DSL. The big drawback with Xtream is its prices rise dramatically after the first 12 or 24 months. The Internet 1 Gig plan is ideal for a family of four that downloads a lot of data. In contrast, the Internet 300 plan is good for the same household to comfortably stream video, stream music, and post to social media.
Shop Mediacom InternetFAQ about Xtream
What are the best routers for Xtream internet?
What are the best modems and gateways for Xtream internet?
What is Xtream’s Wi-Fi Certification fee?
When will Xtream offer 10 Gbps over cable TV lines?
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
Sources
- Mediacom, “Mediacom Service Commitment Agreement.” Accessed May 19, 2022.
- Mediacom, “List of Mediacom Issued Modems and User Guides.” Accessed May 19, 2022.
- Mediacom, “Mediacom Extends Fiber Network to Huntland, Tennessee,” April 14, 2022. Accessed May 19, 2022.
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