Our AT&T internet review
AT&T is a major internet service provider with fast speeds, fair prices, great customer satisfaction ratings, and regular promotions. With a rapidly-growing fiber network, AT&T shines with its fiber plans, which offer some of the fastest internet plans of any major internet provider nationwide.
- Unlimited data on fiber plans
- Variety of fiber plans to choose from
- Great customer satisfaction ratings
- No annual contracts
- Limited fiber availability
- Slow speeds for DSL plans
- Small data cap for fixed wireless
Compare AT&T internet plans and pricing
|Package||Price||Speed||Type||View on AT&T site|
|AT&T Internet 300||$55.00/mo.#||300 Mbps||Fiber|
|AT&T Internet 500||$65.00/mo.#||500 Mbps||Fiber|
|AT&T Internet 1,000||$80.00/mo.*||1,000 Mbps**||Fiber|
|AT&T Internet 2,000||$150.00/mo.*||2,000 Mbps**||Fiber|
|AT&T Internet 5,000||$250.00/mo.†||5,000 Mbps**||Fiber|
|AT&T Fixed Wireless||$59.99/mo.*||Up to 25 Mbps||Fixed Wireless|
|AT&T Internet Air||$55.00/mo.*||40–140Mbps||Fixed Wireless/5G|
With multigigabit plans up to 2,000 Mbps and 5,000 Mbps, AT&T has some of the fastest internet speeds of any major internet service provider in the United States. You don’t really need internet that fast. But AT&T also has internet plans with more reasonable speed ranges, from 100 Mbps to 500 Mbps, which are cheaper and still get you fast speeds.
How fast are your AT&T speeds?
Click below for a quick speed test and find out.
Use our “How Much Internet Speed Do I Need?” tool to get a quick rundown of which speed is best for your home Wi-Fi.
AT&T data caps
|AT&T fiber internet (100–5,000 Mbps)||None|
|AT&T fixed wireless internet (up to 25 Mbps)||350 GB/mo.|
All of AT&T’s fiber internet plans come with unlimited data. AT&T’s fixed wireless internet plan comes with a much smaller cap at 350 GB per month, and extra data costs $10 per 50 GB.
Our favorite plan: AT&T Internet 300
This fiber internet plan comes at a good price—just $55 per month. Many competing fiber providers offer plans with gigabit speeds only, leaving no option for more affordable fiber. AT&T is unique in offering the reliability and incredibly fast upload speeds of fiber internet, but at a more reasonable price. A plan with 300 Mbps isn’t the fastest out there, but it’s plenty for most households.
AT&T deals and promotions
Order a fiber internet plan to get a reward card worth $100 or $150. You get the $100 card with the 300 Mbps and 500 plans and the $150 card with the gigabit plan or faster.
AT&T internet fees
|Equipment fee||$10.00/mo. (for DSL)|
|Installation fee||Free (self-install), $99.00 (pro installation)|
|Early termination fee||Amount depends on months of service|
|Data overage fee||$10.00/50 GB of data you go over data cap|
|Late fee||Up to $9.00 (payment usually processes at 12 a.m. EST on the scheduled payment date)|
All AT&T’s fiber plans come with unlimited data, so you don’t need to worry about data overage fees unless you’re on a DSL or fixed wireless plan. AT&T’s gateway—a combination modem and router—come with its fiber plans but there is an equipment charge for DSL.
New customers also don’t need to worry about early termination fees, since AT&T no longer requires annual contracts on its internet plans. But if you have a term commitment there is a fee for canceling early.
AT&T internet installation, equipment, and contracts
AT&T goes easy on the customer when it comes to technical matters, with no contracts and self-installation at no additional cost.
AT&T installation and equipment
AT&T’s fiber plans let you opt for self-installation, in which you set everything up yourself with relative ease at no extra cost. But for if your home doesn’t have fiber-to-the-home wiring set up in your place already you may need to pay $99.00 for professional installation. AT&T often waives this fee for fiber plans 1 gig and higher. There is no self-install option for DSL, so you’ll have to pay $99.00 for professional installation.
Your internet plan also requires a modem and router to work. AT&T can supply you with a gateway (a device that combines the two) for free with a fiber plan.
AT&T internet contracts
Unlike some internet service providers, AT&T doesn’t require an annual commitment once you sign up for service. That means you can cancel any time without getting hit with early termination fees.
AT&T internet customer ratings
|Overall Rating||Reliability Rating||Customer Service Rating||Speed Rating||Price Rating|
|AT&T customer satisfaction rating||3.7/5||3.5/5||3.7/5||3.7/5||3.8/5|
*Based on our annual customer satisfaction survey
AT&T got solid ratings in our annual customer satisfaction survey. Out of 13 national providers, AT&T scored in the top third for price and overall satisfaction. It also scored above-average in other important categories.
Customers seem pleased with AT&T’s service—especially fiber users. In our survey, 88% of AT&T customers said their internet speeds “always” or “usually” met their household’s needs. They also experience better than average reliability, with 62% of customers “never” or “rarely” experiencing outages.
How AT&T compares to the competition
|Provider||Plan price range||Speed (range)||User rating*||Order online|
|Spectrum||$49.99–$89.99/mo.||Up to 300–up to 1,000 Mbps (wireless speeds may vary)||3.7/5||View Plans|
|Xfinity||$30.00–$80.00/mo.||75–1,200 Mbps||3.7/5||View Plans|
When it comes to overall customer satisfaction, AT&T falls in line with its two biggest competitors, cable internet providers Spectrum and Xfinity. However, there’s one category where AT&T outshines them—price. Surveyed customers ranked AT&T third overall in price compared to 13 national providers. Despite Spectrum and Xfinity offering bargain plans with lower price minimums, customers reported they were more satisfied with the value of AT&T’s deals. In this case, it seems cheaper isn’t always better when it comes to customers and their fiber service. With the fastest possible speeds, and in some cases lower prices, AT&T stacks up well against its competition.
However, if you have to pick AT&T’s DSL or fixed wireless plans against these cable providers, Spectrum and Xfinity win. They give faster speeds and better performance overall on a cable connection, and the price is more or less the same.
*According to our annual customer satisfaction survey
AT&T Fixed Wireless Internet vs. satellite internet
AT&T’s fixed wireless internet service is better than most satellite internet packages you can get. It’s cheaper, gives you more data, and may give you faster speeds.
Fixed wireless internet is a great option to go for if you live in an area where wired broadband internet isn’t available.
In many remote and rural areas, the only way to get internet is from a satellite provider like HughesNet or Viasat. Satellite internet supplies adequate speeds and a small amount of data, which is great if you have literally no other internet options. But if you’re in an area with cell service, fixed wireless is likely the better way to go, since you get more data and a smoother connection.
Don’t pay more for internet if you don’t need it! Internet providers throw around big numbers when it comes to internet speed to make their packages look impressive. But we recommend using our “How Much Internet Speed Do I Need?” tool to figure out exactly what internet speed suits your household.
FAQ about AT&T
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
AT&T Internet Review
Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101.
Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes & fees. Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas. Call or go to www.fiber.att.com to see if you qualify.
Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes & fees. Monthly State Cost Recovery Charge in TX, OH, NV applies. Ltd. availability/areas.
Compare AT&T internet plans and pricing
*Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101.
**Internet speed claims represent maximum network service capability speeds and based on wired connection to gateway. 1GIG speeds avail. to new customers with the latest router (“BGW320”) and recommended setup. For 5 GIG speed, single device wired speed maximum 4.7 Gbps. Actual customer speeds may vary based on a number of factors and are not guaranteed. For more information, go to www.att.com/speed101.
#Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes & fees. Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas. Call or go to www.fiber.att.com to see if you qualify.
†Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes & fees. Monthly State Cost Recovery Charge in TX, OH, NV applies. Ltd. availability/areas.