AT&T Internet Review

We’ve got the deets on AT&T’s ultrafast fiber and subpar DSL.

AT&T

Price: $55.00–$180.00/mo.*

Speeds: 25–5,000 Mbps

Data cap: None

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Provider star ratings are based on user reviews and our independent customer satisfaction survey.

Our AT&T internet review

AT&T is a major internet service provider with fast speeds, fair prices, great customer satisfaction ratings, and regular promotions. With a rapidly-growing fiber-optic network, AT&T shines with its fiber plans, which offer the fastest internet plans of any major internet provider nationwide.

 Pros

  • Unlimited data on fiber plans
  • Lots of fiber plans to choose from
  • Great customer satisfaction ratings
  • No annual contracts

 Cons

  • Limited fiber availability
  • Slow speeds for DSL plans
  • Small data cap for fixed wireless

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Compare AT&T internet plans and pricing

PackagePriceSpeedView on AT&T site
AT&T Internet up to 75 Mbps$55.00/mo.Up to 75 Mbps
AT&T Internet up to 100 Mbps$55.00/mo.Up to 100 Mbps
AT&T Internet 100$55.00/mo.100 Mbps/100 Mbps
AT&T Internet 300$55.00/mo.*300 Mbps
AT&T Internet 500$65.00/mo.*500 Mbps
AT&T 1 Gig Internet$80.00/mo.*1,000 Mbps**
AT&T 2 Gig Internet$110.00/mo.*2,000 Mbps**
AT&T 5 Gig Internet$180.00/mo.*5,000 Mbps**
AT&T Fixed Wireless$59.99/mo.Up to 25 Mbps

*Plus taxes. Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies.

**Internet speed claims represent maximum network service capability speeds and based on wired connection to gateway. 1GIG speeds avail. to new customers with the latest router (“BGW320”) and recommended setup. For 5 GIG speed, single device wired speed maximum 4.7 Gbps. Actual customer speeds may vary based on a number of factors and are not guaranteed. For more information, go to www.att.com/speed101.

AT&T speeds

With multigigabit plans up to 2,000 Mbps and 5,000 Mbps, AT&T has the fastest internet speeds of any major internet service provider in the United States. You don’t really need internet that fast. But AT&T also has internet plans with more reasonable speed ranges, from 100 Mbps to 500 Mbps, which are cheaper and still get you fast speeds.

Use our “How Much Internet Speed Do I Need?” tool to get a quick rundown of which speed is best for your home Wi-Fi.

AT&T data caps

PlanData cap
AT&T fiber internet (100–5,000 Mbps)None
AT&T DSL internet (up to 75 Mbps)1 TB/mo.
AT&T fixed wireless internet (up to 25 Mbps)350 GB/mo.

All of AT&T’s fiber internet plans come with unlimited data. DSL plans with speeds up to 75 Mbps come with 1 TB per month, which is plenty of internet data for most internet users. AT&T’s fixed wireless internet plan comes with a much smaller cap at 350 GB per month, and extra data costs $10 per 50 GB.

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Our favorite plan: AT&T Internet 300

This fiber-optic internet plan comes at a good price—just $55 per month. Many competing fiber providers offer plans with gigabit speeds only, leaving no option for more affordable fiber. AT&T is unique in offering the reliability and incredibly fast upload speeds of fiber internet, but at a more reasonable price. A plan with 300 Mbps isn’t the fastest out there, but it’s plenty for most households.

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AT&T deals and promotions

Get a $150 or $200 reward card when you sign up for a fiber internet plan. The 300 Mbps and 500 Mbps plans come with a $150 reward card and the gigabit plans include a $200 reward card.

AT&T internet fees

FeeCost
Equipment fee$10.00/mo.
Installation feeFree (self-install), $49.00 (pro installation)
Early termination fee$15.00/mo. (contract plans only)
Data overage fee$10.00/50 GB of data you go over data cap
Late fee$5.00 (payment usually processes at 12 a.m. EST on the scheduled payment date)

All AT&T’s fiber-optic plans come with unlimited data, so you don’t need to worry about data overage fees unless you’re on a DSL or fixed wireless plan. AT&T’s gateway—a combination modem and router—costs $10 per month to rent, but you may be better off buying a router to save money and have more flexibility.

New customers also don’t need to worry about early termination fees, since AT&T no longer requires annual contracts on its internet plans.

AT&T internet installation, equipment, and contracts

AT&T goes easy on the customer when it comes to technical matters, with no contracts and self-installation at no additional cost.

AT&T installation and equipment

A lot of AT&T plans let you opt for self-installation, in which you set everything up yourself with relative ease. But in some cases—especially if you have fiber internet—you need to pay for professional installation. Most American homes aren’t set up for a fiber connection, so installation requires a technician to set up wiring and connect it to a utility box outside.

Your internet plan also requires a modem and router to work. AT&T can supply you with a gateway (a device that combines the two) for a monthly fee, or you can buy the equipment yourself. That’s a better move, in our opinion, since it saves you money and lets you pick a more robust router.

AT&T internet contracts

Unlike some internet service providers, AT&T doesn’t require an annual commitment once you sign up for service. That means you can cancel any time without getting hit with early termination fees.

AT&T internet customer ratings

Overall RatingReliability RatingCustomer Service RatingSpeed RatingPrice Rating
AT&T customer satisfaction rating3.8/53.5/53.7/53.7/53.8/5
Average rating*3.8/53.3/53.7/53.7/53.7/5

AT&T got solid ratings in our annual customer satisfaction survey. It scored second place out of 12 providers for price and overall satisfaction, and it got above-average scores in other important categories.

Customers seem pleased with AT&T’s service—especially fiber-optic users. In our survey, 84% of AT&T customers said their internet speeds usually (46%) or always (38%) meet their household’s needs. Only 35% of AT&T customers reported dealing with unexpected price hikes or hidden fees—the second-lowest percentage out of the 12 internet providers we looked at.

See what other AT&T customers are saying

We love to collect intel on how customers like working with their internet providers, so please feel free to let us know about your experience with AT&T on our Customer Review form. You can also see what other AT&T users think.

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AT&T vs. the competition

SpeedPriceCustomer rating*Order online
25–5,000 Mbps$55.00–$180.00/mo.3.8/5
Spectrum Up to 200–up to 1,000 Mbps (wireless speeds may vary)$49.99–$89.99/mo.3.6/5View Plans
Xfinity 50–2,000 Mbps$19.99–$299.95/mo.3.5/5View Plans

When it comes to price, speed, and customer ratings, AT&T clearly beats out its two biggest competitors, cable internet providers Spectrum and Xfinity. AT&T’s fiber-optic plans give you the fastest possible speeds, more reliable service, and, in some cases, lower prices.

However, if you have to pick AT&T’s DSL or fixed wireless plans against these cable providers, Spectrum and Xfinity win. They give faster speeds and better performance overall on a cable connection, and the price is more or less the same.

AT&T Fixed Wireless Internet vs. satellite internet

AT&T’s fixed wireless internet service is better than most satellite internet packages you can get. It’s cheaper, gives you more data, and may give you faster speeds.

Fixed wireless internet is a great option to go for if you live in an area where wired broadband internet isn’t available.

In many remote and rural areas, the only way to get internet is from a satellite provider like HughesNet or Viasat. Satellite internet supplies adequate speeds and a small amount of data, which is great if you have literally no other internet options. But if you’re in an area with cell service, fixed wireless is likely the better way to go, since you get more data and a smoother connection.

Pro tip: 

Don’t pay more for internet if you don’t need it! Internet providers throw around big numbers when it comes to internet speed to make their packages look impressive. But we recommend using our “How Much Internet Speed Do I Need?” tool to figure out exactly what internet speed suits your household.

Read our full reviews of AT&T vs. the competition

Is AT&T internet right for you?

If you can get fiber internet from AT&T, then definitely get AT&T. The AT&T Internet 300 plan gives you very fast internet at a fair price—perfect if you’re working from home, sharing the Wi-Fi with a bunch of roommates or family members, or posting tons of content to the web regularly.

If fiber internet isn’t available, you may still get a good deal from AT&T with DSL, but definitely weigh all your options before signing up. (Notice that the AT&T Internet up to 100 Mbps plan gives you much slower speeds but costs the same as the Fiber 300 plan.) The fixed wireless plan is a good choice as an alternative to satellite internet for rural customers.

Ultimately, we think AT&T offers a lot of great plan options, fair terms, and generous data amounts. You can also bundle your AT&T internet plan with DIRECTV or DIRECTV Stream to score a great deal for TV on top of internet.

FAQ about AT&T

What are the best routers for AT&T internet?

We think Google’s Nest Wi-Fi System is the best router for AT&T Internet—especially fiber-optic internet—it’s fast, up to date, and has a massive range of up to 2,200 feet. If you want to eliminate dead zones in your house or get Wi-Fi access in your basement, this mesh system is the router for you.

Here are some other options we recommend if you decide to buy your own router rather than rent one from AT&T:

Can you bundle DIRECTV with AT&T?

Yes, you can bundle AT&T internet with DIRECTV or DIRECTV Stream, the streaming-based version of the TV service. Prices for bundle packages range from $124.99 to $254.98 per month. We recommend DIRECTV STREAM PREMIER + AT&T Internet 300, which gives you robust speeds, a solid 140+ channels, and unlimited Cloud DVR.

Has AT&T TV been discontinued?

Yes, AT&T TV has been discontinued. It’s now DIRECTV Stream, a streaming-based TV service run by the satellite TV company DIRECTV.

Methodology

Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.