My Xfinity internet review
Xfinity’s offers a variety of high-value plans that provide a lot of internet speed for the money. And as a cable ISP, its services are generally fast and reliable. The downside is that Xfinity charges all the usual extra fees, like equipment rental and early termination fees, and maintains the typical ISP policy annoyances, like data caps and price hikes. While, these fees and policies aren’t exactly budget-friendly, you’re likely to encounter them with other ISPs, as well.
Pros
Great value
Variety of plans
Good bundling options
Cons
Price hikes after promotional period
In this review:
Plans and pricing | My favorite plan | Deals | Data caps | Fees | Installation, equipment, and contracts | Customer ratings | Xfinity vs. the competition | Final call | FAQ | Methodology
In this review:
Compare Xfinity internet plans and pricing
Package | Starting price | Speed |
---|---|---|
500 Mbps | $55.00/mo.* for 12 mos. | 500Mbps |
1 Gig | $70.00/mo.* for 12 mos. | 1,000Mbps |
1.2 Gig | $100.00/mo.* for 12 mos. | 1,200Mbps |
2 Gig | $100.00/mo.* for 12 mos. | 2,000Mbps |
Data effective 08/11/25. Offers and availability may vary by location and are subject to change. See disclaimers.
Xfinity internet: My favorite plan
For the average household, the 500 Mbps plan delivers the most bang for your buck. At $55 per month, it finds a good balance between speed and price. In the age of gigabit plans, 500Mbps may not seem as impressive a speed as it once did, but even by modern usage standards, it’s a lot of bandwidth.
What speed works best for you?
The 500 Mbps plan will provide plenty of speed for most households. Larger families and heavy internet users could consider the 1 Gig internet plan. It provides 1,000Mbps of internet speed, which is more than enough internet speed for just about anyone.
Those with tighter budgets can take a closer look at the 300 Mbps plan, though they will have to contact Xfinity for accurate pricing.
Xfinity’s high-tier 1.2 Gig and 2 Gig plans only make sense if you have the most extreme bandwidth needs. Think households with eight or more people or those who frequently need to download huge amounts of data.
Best deals on Xfinity right now
- Enjoy a price guarantee for up to five years on any Xfinity Internet plan from 300—2,100Mbps when you order by Sept. 30
- Students can get a $200 gift card to Uber Eats or Amazon when they sign up for 1 Gig internet from Xfinity by Oct. 21
- Earn up to $500 per year by referring friends to Xfinity
Xfinity internet: Data caps
Yes, Xfinity internet plans have a 1.2 TB data cap—plenty of data for the average customer. But if you do go over, Xinifty gives customers a pass for the first data overage. After that, you get hit with a $10 fee for every 50 GB over your cap, up to a maximum of $100 a month.
There are two ways you can get unlimited data with an Xfinity internet plan:
- You can sign up for xFi Complete for an extra $25 per month. It also includes an upgraded Xfinity gateway (modem/router) rental.
- You can add unlimited data to any Xfinity internet plan for $30 per month.
Xfinity internet: Notable fees
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Equipment Fee |
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Installation Fee |
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Other Fees |
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Xfinity’s installation fee is generally $100, though that is subject to change based on region. If you’re on a budget, opt for a self-install to save on upfront fees. The equipment rental and other fees are standard for cable internet providers. Xfinity provides a decent amount of data, but there is a $10 overage fee if you surpass the monthly limit.
Xfinity internet: Installation, equipment, and contracts
At $100, Xfinity’s install fee is something you want to try to avoid by opting to self-install. Xfinity’s equipment is pretty good, and it has some attractive offers and features that make renting equipment tempting. Regarding contracts, most Xfinity plans do not require a term contract. But keep in mind that promo pricing ends after 12 months.
Xfinity installation
For $100, Xfinity sends a technician to your residence to connect your home to its network and set up your equipment. If your residence already has an active Xfinity internet connection, you can just self-install for free.
Self-installation with Xfinity is easy. All you need to do is connect your equipment to power and connect an active coaxial cable to the back of the modem. From there, the Xfinity app walks you through the rest of the process.
Xfinity equipment
Most new Xfinity customers who decide to rent their equipment will get an XFi internet gateway, a modem/router combo that runs on the DOCSIS 3.1. protocol. The XB-8 has tri-band Wi-Fi, four Ethernet ports, and advanced security. It also integrates well with the Xfinity App’s control and troubleshooting features.
Xfinity bundles its equipment rental and unlimited data feature with the xFi complete add-on, which costs $25 a month on top of your regular rates.
Xfinity contracts
Xfinity internet plans don’t require a contract. With no term contracts required, you won’t have to worry about early termination fees.
Xfinity internet plans do have price hikes after the promotional period ends.
Are you a current Xfinity customer?
We value your feedback! Leave a review or read what other customers say about Xfinity.
Xfinity internet: Customer satisfaction
Xfinity rating* | Average rating* | |
---|---|---|
Overall | 3.9 | 3.7 |
Reliability | 3.9 | 3.7 |
Customer Service | 3.7 | 3.6 |
Speed | 4.0 | 3.8 |
Price | 3.5 | 3.4 |
*Based on our annual customer satisfaction survey.
Xfinity received great feedback in our annual customer satisfaction survey, placing near the top in every category. Xfinity earned the highest ratings for internet speed for the second year in a row. Further complimenting Xfinity’s speeds, 93% of surveyed Xfinity customers said its service meets their needs.
When you look at the numbers, Xfinity’s plans offer more speed for less money than other big cable ISPs. And it probably has one of the best cable infrastructures in the country. What’s more, customers gave Xfinity high marks across the board, suggesting that Xfinity doesn’t just provide great speeds but provides a consistently great customer experience.
Xfinity internet versus the competition
Provider | Price range | Speed range | User rating* |
---|---|---|---|
Xfinity | $55.00-$100.00/mo.‡ for 12 mos. | 500-2,000Mbps | 3.7/5* |
AT&T | $55.00–$245.00/mo.* | 25–5,000Mbps | 3.7/5* |
CenturyLink | $50.00–$75.00/mo.† | 140–940Mbps | 3.6/5* |
Verizon | $49.99–$94.99/mo.§ | 300–2,300Mbps | 3.9/5* |
*According to our annual customer satisfaction survey
See disclaimers.
Xfinity’s main competitors are AT&T, CenturyLink, and Verizon. We recommend choosing one of these ISPs over Xfinity only if you can get a fiber internet plan. Fiber is both faster and more reliable than cable internet, and comes with the benefit of symmetrical speeds (faster upload speed compared to cable). Unfortunately, fiber isn’t available in a lot of areas.
Read our full reviews of Xfinity vs its main internet competitors
Final call: Is Xfinity internet right for you?
While there are many factors to consider when purchasing a new internet service, speed and price are among the most important, and Xfinity scores top-marks for both. And because it’s such a big ISP, Xfinity has a lot features, options, and bundles while maintaining a decent level of quality in it’s services. Value-wise, Xfinity internet is worth the money.
Xfinity doesn’t require a contract for most plans, so it’s a good month-to-month option. Xfinity also offers a prepaid internet plan, but it’s slow, pricey, and requires a modem purchase—not a great deal.
If you’re looking for fast internet speeds at a good price, Xfinity is hard to beat.
FAQ about Xfinity internet
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Is Xfinity internet fast?
What’s the best Xfinity internet plan?
How much does Xfinity charge for an install?
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
Disclaimers
Xfinity disclaimers
*For 12 months, no term contract. Restrictions apply. Autopay w/ stored bank account and paperless billing req’d. Taxes and fees extra and subj. to change. Reduced speeds after 30 GB of usage/line. Data thresholds may vary.
Comparison disclaimers
*AT&T
- Price includes $10/mo. discount when you sign up for paperless billing and AutoPay with a debit card or bank account. Or $5/mo. with a credit card.
† CenturyLink
- Paperless billing or prepay required. Additional taxes, fees, and surcharges apply. Get the fastest internet speed available at your location (max speed is up to 140 Mbps).
- Limited availability. Service and rate in select locations only. Paperless billing required. Taxes and fees apply.
‡ Xfinity
- For 12 months, no term contract. Restrictions apply. Autopay w/ stored bank account and paperless billing req’d. Taxes and fees extra and subj. to change. Reduced speeds after 30 GB of usage/line. Data thresholds may vary.
§ Verizon
- Price per month with Auto Pay & without select 5G mobile plans. Fios plan prices include taxes & fees. Consumer data usage is subject to the usage restrictions set forth in Verizon’s terms of service; visit: https://www.verizon.com/support/customer-agreement/ for more information about 5G Home and LTE Home Internet or https://www.verizon.com/about/terms-conditions/verizon-customer-agreement for Fios internet.
- Available in select areas only. Price per month with Auto Pay & without select 5G mobile plans. Fios plan prices include taxes & fees. Consumer data usage is subject to the usage restrictions set forth in Verizon’s terms of service; visit: https://www.verizon.com/support/customer-agreement/ for more information about 5G Home and LTE Home Internet or https://www.verizon.com/about/terms-conditions/verizon-customer-agreement for Fios internet.