What people really say about Vyve Broadband
Who knows Vyve Broadband better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(5/5)
“The only issue I have with Vyve Broadband is occasional drops of my connect. The speed has been good, allowing me to stream TV at the same time as browsing on my laptop.”
– Michael B
(4/5)
“The only issue I have with Vyve Broadband is occasional drops of my connect. The speed has been good, allowing me to stream TV at the same time as browsing on my laptop.”
– Verified User
(5/5)
“I love my interent plan. They are nice and friendly and gets the problem solved when needed. Also let’s me know when there is an outage and how long till it will be back up”
– Verified User
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Read our Vyve Broadband customer reviews.
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27 Vyve Broadband customer reviews.
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Gus R | 06-18-2025
Every night the internet would cut out and at the end of my stay I had a Vyve employee come out and collect the modems. But the next month I was charged 500 dollars because they said the modems were unreturned. Do not recommend for anyone unless they are ok with recording every moment of someone taking their modems back.
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Cedric W | 12-04-2024
I would like to commend TJ, the customer service representative, for his outstanding performance. His extensive knowledge and professionalism were evident throughout our interaction. Within just a few minutes of our conversation, his engaging demeanor brought a much-appreciated sense of humor to the discussion. It would be beneficial if all customer service representatives embodied the same qualities as TJ. Initially, I called to inquire about a service outage, unaware that I would also learn about one of Vyve's exceptional offers. If you are in search of a great deal, I highly recommend contacting Vyve to explore their 3-year plans. To whomever it may concern, this man deserves a raise. Thanks, TJ, for your exemplary services!
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Lawrence C | 09-22-2023
Verified User
Internet service consistantly goes out at 7:30 in the evening and several times during the day even if we unplug the router and plug it back in. All the service people ever do is change the router out for a new one even though they were told the router /network is working. it just says no internet.
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Aidan E | 08-22-2023
Speed is slowing down need something faster.
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Michael B | 07-29-2023
Great Service for $80!
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Paisley Y | 05-04-2023
Awesome work!!
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Verified U | 05-01-2023
The only issue I have with Vyve Broadband is occasional drops of my connect. The speed has been good, allowing me to stream TV at the same time as browsing on my laptop.
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Verified U | 04-28-2023
My overall experience with Vyve has been okay. It has performed better than previous internet providers and at higher speeds. It is one of the few providers that are available in my area and is more affordable. They need to keep their equipment updated and avoid outages.
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Brandon D | 02-25-2023
Have had internet for 2 months . Says 900 mbps . Is not even half that speed. As well as have lost intent for 2 days and about 10 other times now. They can't figure out what is going on . A different person on the phone everytime thinks it's something with our end but the techs say it is there tower . Do not reccomend find a different provider . We are canceling.
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