Ezee Fiber Customer Reviews
2 Ezee Fiber Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Carlos Q | 06-09-2024
Verified User
The fiber is fast. Didn't go down during the recent storms in Houston area, b/c it's a buried system.
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Arlington M | 06-07-2024
Verified User
Service installed Jan 10, 2023. Experienced slower than expected speeds at first. Contacted support in the morning. They had a technician out than afternoon. I was not happy with the original cable location. They moved it for me. When they left, download speed was as expected. Upload was at 94 Mbps. Through mid March 2024 experienced speeds dropping to 94/94 Mbps every few days. They suggested it was my router. I didn’t agree. I was pretty sure it was not my router. Finally in March 2024, I emailed them with a serious speed complaint. They again suggested that it was my router. So I agreed to change it out. Since then my speed has been nearly flawless exceeding my expectations. I have the 500 Mbps plan. Download speeds often exceed 600 Mbps. Upload is not far behind. My only complaint now is I wish my service fee was at least $10 cheaper. Recommending EZee Fiber for speed and support is an easy decision.
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