FiberFirst Customer Reviews

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Alan G | 06-15-2024

So bad that I didn't even get to experience the internet. Set up an installation date. They did prelim work by running the cable to the back of the house and putting a box on. Then on the day of installation, I get a phone call saying they can't install because they didn't have access prior to the install. So, that's a lie. I've been on the phone for 3.5 hours to tell them to forget the installation. I am still on the line as I type this. WORST SERVICE EVER!!!

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Kylee T | 08-22-2023

I've been connected for 11 days. Today I didn't have Internet at all, all day. No communication on why, so I sat on hold for 30 minutes this morning waiting for someone to tell me there was an outage with no idea on reconnection time. Speed is no better than I had before. If I don't have Internet tomorrow, I will switch again.

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Phillip H | 02-17-2023

Have been installed for a week now and can confirm that the speed is equal to what I get from our cable provider, at less than half the price!!!

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