5 ImOn Communications LLC Customer Reviews

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4.0
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KATHLEEN K | 07-07-2022

Verified User

Love that you can talk to a person along with chat & email. We had centurylink and went 4 days getting the run around via chat. You can't get to a human. Everyone and Imon frome the sales to the installer was wonderful. Can't comment on service because haven't needed any. Imon came highly recommended by my coworkers and they where right.

Was this review helpful? Yes 1 No 0

ImOn Communications LLC

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Elissa F | 01-01-2022

Verified User

This is literally the absolute worst cable/internet service I've ever used. The internet has gone down 5 times in a month and a half, and I was just on the phone with customer service for a half hour and they couldn't help me get espn to work on my television, even though it's included in our package. The service is terrible, the customer service is terrible, and they are generally completely useless.

Was this review helpful? Yes 8 No 0

ImOn Communications LLC

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Jennifer B | 09-05-2016

I have used this service in and off the past few years. It wasn't available in one place I lived at in Iowa. Their rates are so much better than Mediacom, who charges more. Imon keeps their costs down. They offer as many choices as Mediacom and I can actually get a hold of someone on the phone which is much better.

Was this review helpful? Yes 16 No 9

ImOn Communications LLC

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Jennifer B | 09-05-2016

I have used this service in and off the past few years. It wasn't available in one place I lived at in Iowa. Their rates are so much better than Mediacom, who charges more. Imon keeps their costs down. They offer as many choices as Mediacom and I can actually get a hold of someone on the phone which is much better.

Was this review helpful? Yes 9 No 7

ImOn Communications LLC

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Dustin G | 08-29-2015

As a network administrator and owner of the Cedar Rapids Computer Clinic, I can say that imon is overall the best ISP in the area. I have had everyone else. Mediacom is down a lot of the time. Their customer service is horrible and they are known for adding frivolous and outlandish charges on customers bills. I have had imon for two years, and never lost my connection, except during power outages. At one point during a power outage, I hooked up a power wheels battery and powered my modem and router with it. Had internet on my laptops lol. Imon is very fast and very reasonably priced. I love them. Century link is well priced and reliable for most, but their speeds are a slow crawl at best.

Was this review helpful? Yes 62 No 5