What people really say about Fidium
Who knows Fidium better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(5/5)
“Just installed, speed 800+ mbps with almost a mile of fiber up our private road.”
– John B
(5/5)
“For only $35.63/mo on the 100Mbit plan it’s been great. I think we had 1 brief outage in the past 6 months for a few minutes; otherwise it’s been solid.”
– Nevada P
(4.5/5)
“Seldom have I encountered an issue with my network connection. I hope this helps when looking for an internet provider.”
– Pam T.
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Read our Fidium Fiber customer reviews.
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2 Fidium Fiber customer reviews.
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Paul W | 02-03-2025
Service use to be decent. Over the past few months the internet seems to cut-out overnight. This is becoming a more frequent occurance. Last month I was out for 3 days before restored, today it’s been down for the past 5 hours and still waiting for a response as to what’s going on. I was suppose to be credited for the lost service, which I’m also still waiting to receive. This has not been a pleasant experience. I do not recommend fusion if you have other service providers available. I will be looking around for a new provider myself.
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