Compañías de Internet en Aquia Harbour, VA

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Mark B | 03-01-2019

I have been a loyal DirectV customer since 1999. I've never asked for free equipment upgrades, never asked for any package upgrades even NEW customers were getting free upgrades, and I've never complained about rate hikes. Here is my problem, I have retired and moving out of state and need to cancel my service but left the receiver and dish behind for the new home owners to start up service. When I the DirectV representative on the phone that they said the receiver was too old to be used for a NEW customer, but when I told them I've already moved they said they needed the "cutting edge technology " receiver returned or I would be charged $135. These people are so dishonest and they should be ashamed of themselves. I would encourage anyone that reads this to pass it on and for everyone to drop AT&T/DirectV or never sigh up for products and services in the first place. If this is how they treat a loyal customer for 20 years , how do you think they will treat you. Everyone should avoid AT&T/DirectV products and services , pass the word.

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