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Utah Broadband Customer Reviews

7 Utah Broadband Customer Reviews

Rating breakdown

3.5
Overall

Speed

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Service

Utah Broadband

Verified U | 07-11-2022

It works ok. I feel it could work better, there are times it's down or too slow. I'm somewhat satisfied but open to changing, we do live in a rural area.

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Skymail I | 02-02-2022

We've been customers of Utah Broadband for ten years now and they've been more reliable and affordable than just about everyone, and super responsive to our needs. Last week, a customer asked us to increase our bandwidth on our FTP server and I called UBB and they had a crew here the next day to take care of it. I highly recommend them.

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Dana F | 11-26-2021

Verified User

Best service for living in a rural area! I have six kids so weā€™re always using the internet! Unlimited data is amazing! Their customer service is incredible!

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Mike B | 08-18-2021

Verified User

Terrible company and service. You pay for a certain speed of internet and they have zero commitment to consistently get you those speeds. Weā€™ve upgraded to a faster download speed and havenā€™t seen it ONCE. Iā€™ve called and called and keep getting the ā€˜should be fixed nowā€™ response. Now they are suggesting that sending someone over to fix it will require a service charge. Absolutely ridiculous customer service. Iā€™ll be finding a new service provider ASAP.

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Christopher C | 01-28-2021

Verified User

Speed started out great then over the course of 6 months it became worse, ever week there was some issue with speed or outages

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Mariah H | 08-14-2019

Verified User

Great service for a good price

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Happy C | 03-20-2019

Verified User

Iā€™m getting 50 down and 10 up consistently. $89.95, you have to ask for the 60 plan or maybe they wait to see if your area is covered before offering. I urge all (rise) users to drop and get these guys. No 250 cap, no rent for equipment.

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