I get these text about everywhere day or at least once week it seems. It says internet down in your area . It happens so much I return text saying what's new. Well now it went out and they said you have serves it must be your old equipment. So 4 days or so we drive 30 something miles round trip. Put in new here we are 4 days later they say you have service must be the new stuff. Really,now have to drive again waste my time and don't even get credits. What they need is a new staff of not office people but tech people coming to house and get to the meat of the problem instead of tanken people money cause they can along with greed.
You are the most inconsistent service provider I have ever used, I would call you decent but when you crash 5, 6, even 7 times a day you make this not worth any money. Get it if it is the only provider in your area like it is for me, but if not find a different one.