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Overview of internet satisfaction and availability in Arkansas

The best Arkansas ISPs offer cable, fiber, or fixed-wireless internet connections. Optimum is the state’s most widespread cable internet provider; however, Little Rock and the eastern border are serviced by Xfinity, and Cox brings cable internet to Arkansas’s northeast region. Fiber internet is available in many of Arkansas’s highly-populated areas through AT&T. Both T-Mobile and Verizon offer fixed wireless internet in Arkansas.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Arkansas.

That ranks Arkansas 24th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Arkansas

 3.7/5 average customer satisfaction rating
 24th national ranking for customer satisfaction

$80.01 average price per payment for internet, per household

86.1% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
3,011,524 people

2.48 average people per household

$45,417 average income per household

43 average age per household

49% of population employed

83

4% lower than national average

Ranked 44th nationally

90

28% higher than national average

Ranked 21st nationally

99%

13% higher than national average

Ranked 34th nationally

70%

11% lower than national average

Ranked 46th nationally

Average download speed
209.7 Mbps

7.81% lower than national average
Ranks 33rd nationally

Average upload speed
98.2 Mbps

25.97% higher than national average
Ranks 7th nationally
Compare your speed to the Arkansas average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at [email protected].

Fastest internet providers in Arkansas

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 310.65 Mbps 58.56 Mbps 88.79% View Plans for Xfinity
South Arkansas Telephone Company 265.58 Mbps 226.03 Mbps 100% View Plans for South Arkansas Telephone Company
AT&T 228.95 Mbps 192.54 Mbps 37.48%
Cox Communications 226.74 Mbps 43.77 Mbps 99% View Plans for Cox Communications
Vyve Broadband 220.51 Mbps 35 Mbps 51.54% View Plans for Vyve Broadband
99% of people in Arkansas have access to 100Mbps or faster broadband, ranking 34th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 239.3 Mbps 98.02% 98.23% See all providers for Satellite
LTE Home 150 Mbps 0.06% 98% See all providers for LTE Home
Fixed Wireless 95.2 Mbps 71.8% 72.47% See all providers for Fixed Wireless
Fiber 2820.62 Mbps 89.66% 60.37% See all providers for Fiber
DSL 96.41 Mbps 44.86% 68.1% See all providers for DSL
Cable 1240.29 Mbps 84.3% 66.54% See all providers for Cable
5G Home 388.44 Mbps 96.24% 44.2% See all providers for 5G Home

Best cities for internet in Arkansas

Cities in Arkansas with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Jacksonville 309.75 Mbps 90.55 Mbps 63% XFINITY
West Memphis 285.03 Mbps 68 Mbps 42% XFINITY
Sherwood 274.42 Mbps 165.08 Mbps 66% XFINITY
Bryant 252.03 Mbps 183.51 Mbps 67% XFINITY
Jonesboro 249.29 Mbps 111.25 Mbps 55% AT&T
Siloam Springs 246.47 Mbps 79.64 Mbps 71% Cox Communications
Maumelle 244.89 Mbps 143.01 Mbps 88% AT&T
North Little Rock 241.77 Mbps 105.9 Mbps 69% XFINITY

Jacksonville is the best city in Arkansas for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. West Memphis and Sherwood also earn top rankings, according to our data.

The most connected cities in Arkansas

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
North Little Rock 64,454 100% 100% 100%
Springdale 86,705 100% 100% 100%
Fayetteville 95,022 100% 100% 100%
Jacksonville 29,332 100% 100% 100%
Jonesboro 78,379 100% 100% 100%
Bella Vista 30,297 100% 100% 100%
Conway 65,159 100% 100% 100%
Garner 225 100% 100% 100%

North Little Rock is the most internet-connected city in Arkansas. North Little Rock makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of North Little Rock's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Springdale and Fayetteville also make it to the top of our list.

Top cities in Arkansas

Little Rock

Population: 202,218

Median income: $69,676

265.15 Mbps
avg. download speed

106.08 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

Fayetteville

Population: 95,022

Median income: $56,938

238.93 Mbps
avg. download speed

84.03 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Fort Smith

Population: 89,315

Median income: $53,681

203.43 Mbps
avg. download speed

65.04 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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