Internet providers in Boston, MA

What is the best internet provider in Boston?

• Xfinity - High speeds widely available
• Spectrum - No data caps
• Verizon - Fast upload and download speeds
• RCN - High customer satisfaction
• Viasat - Widely available
• HughesNet - Perfect for rural areas
• Atlantic Broadband - No early termination fees

Internet providers in Boston cover every type of bandwidth need, whether you’re looking for basic broadband for emails and looking up Red Sox stats or a wicked fast high-speed internet connection so everyone in the house can stream in HD.

Verizon Fios fiber internet is a great option for reliable internet service, low latency, and fast upload speeds. But it’s available in only about half of Boston. The rest of the city has access to Verizon’s DSL internet service, which isn’t nearly as fast and doesn’t offer the same upload speeds.

Xfinity’s 1,000 Mbps speeds are available to almost all Bostonians, but this cable ISP can run a little pricey, especially if you have the need for speed.

Atlantic Broadband and RCN are a bit smaller on a national scale, but both offer decent coverage in Boston. RCN is highly rated for customer satisfaction, and Atlantic Broadband’s month-to-month service lets you avoid contracts and early termination fees.

Highest-rated internet providers in Boston

Verizon received the highest ratings in both the 2018–2019 American Customer Satisfaction Index Telecommunications Report, and J.D. Power’s U.S. Internet Service Provider Satisfaction Study. And while that doesn’t guarantee that you’ll never run into problems with the company, it does mean you have a better chance of not pulling your hair out dealing with those problems.

RCN came out on top of our Best ISPs for Customer Satisfaction 2018 survey, which is impressive for a smaller provider. The East Coast company gets particularly high scores for customer satisfaction with monthly bills and customer support, but it ranked in the top three for every category in our report.

Xfinity received middling ratings in all three of the reports previously mentioned, but it was slightly higher than average for speed and reliability and slightly lower than average for customer satisfaction with price.

Fastest internet service providers in Boston

Xfinity offers internet at speeds up to 1000 Mbps

Atlantic Broadband offers internet at speeds up to 1000 Mbps

Verizon offers internet at speeds up to 940 Mbps

RCN offers internet at speeds up to 330 Mbps

You can find internet speeds ranging from 7 Mbps to 1,000 Mbps throughout Boston. Over 98% of the city has access to gigabit internet speeds, which is great for households with a lot of heavy internet users since no one has to fight over bandwidth.

Most people don’t need to pony up for gigabit speeds though. You can still get away with multiple connected devices, gaming, and HD streaming with speed plans upwards of 100 Mbps. 1,000 Mbps is overkill for most people, especially if you don’t want to spend a fortune on internet service.

One thing to take note of with Boston ISPs are the upload speeds. While several providers have gigabit internet download speeds, most give you much slower upload speeds. So if you’re doing a lot of cloud computing or video uploading, you might want to go with Verizon Fios, which has much faster upload speeds than other providers.

Boston residential internet coverage

Through Verizon, about half of Boston has access to high-speed fiber internet. Verizon Fios is available in some central neighborhoods, including Back Bay, Downtown, and Beacon Hill. In the north, the ISP serves Charlestown and Allston. Southern neighborhoods in the Verizon Fios service area include South Dorchester and Mattapan. Verizon’s DSL network is slightly larger, expanding to cover the entire city.

Cable internet provider Xfinity has a significant presence in Greater Boston, bringing high-speed internet coverage to neighborhoods as far north as Charlestown and as far south as Hyde Park.

Local providers RCN and Atlantic Broadband have more limited coverage areas around Boston but cover most of the central neighborhoods including Beacon Hill, Downtown, Chinatown, Leather District, Back Bay, and Fenway.