What people really say about Xtream
Who knows Xtream better than the people who use it every day? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
But otherwise, take user reviews with a grain of salt—most people write them when they’re angry.
(5/5)
“I prefer Mediacom over anyone else because I have had service for many years, and I have never had a problem that could not be solved through customer service.”
–Maisha B.
(2.5/5)
“Although the speed seems to be fairly good it is very expensive compared other internet services in my area.”
–Tracy S.
(0.5/5)
“The cable is fine, always working, but the internet is atrocious. 26 disconnects in 3 days, after 3 service calls is unacceptable.”
–Heather L.
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Read our Xtream Powered by Mediacom customer reviews.
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508 Xtream Powered by Mediacom customer reviews.
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Laura R | 09-03-2025
It a good internet company
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David A | 08-27-2025
Very Frequent outages. Raised my rate two months after a rate agreement when they should have been giving credit, some were a week long. Cancelled service with a thirty day notice as required and they double billed me. Wronged!
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Tamara E | 07-28-2025
I am already a Mediacom customer. Love their service. Just wish lower pricing
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G L | 07-07-2025
Fast upload and download.
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Kimberly Michele D | 06-08-2025
Internet is constantly going out. Numerous service calls. Way too expensive to not be able to get through an entire show while streaming.
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Susan A | 02-10-2025
I've been having to reboot my system every weekend starting on Friday around 5pm for the last 3 weeks and now my bill is going up and I'm told on the chat I have to pay money to get help????
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Patsy K | 02-01-2025
High speed internet out more than going, Days to get service call, TV, phone on internet, when one goes out we lose it all. Call tech support, they try to get everything back up, but usually have to wait for technician to come to house. Had service since Mediacom bought out the other cable service here, many years now. Not happy with them at all. Bad connection, too many outages, doing without phone, internet and tv for days before technician come to check what’s causing problems.
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Cindy B | 01-31-2025
Constantly raises prices without improving quality of their services etc. Goes out or runs at lower speed than the advertised speed of the package I pay for every month. When my youngest son moves out I'll find a different internet company. I don't care if the speeds turn out to be slower as long as the internet company I choose is more reliable and cost efficient.
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Toni A | 08-31-2024
No incentives for ‘valued’ customers; only new customers.
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Kelvin L | 07-06-2024
We are on the internet 60 plan, and yet to get over 47.41 Mbps with a average of 42 Mbps. still waiting on the upgrade to free100 Mbps as promised. Internet is out often enough to wish for a reliable service. Price is atrocious for what service we get, now up over $115.00 a month for this. Still waiting for temporary hookup at pole to house connection to be fixed, it was promised to be done a little while after Hurricane Sally knocked down the line
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Overall rating average breakdown
| Customer reviews | Annual review 2025* | Average |
|---|---|---|
| 3.5 | 3 | 3.3 |
* Read our Annual Internet Review for more information.
