Best 5G Home Internet Provider 2025: T-Mobile
All the convenience of 5G with performance that rivals fiber and cable
Aug 13, 2025 | Share
Brand Guides, Data and Research, Featured, Industry Exclusive/Entertainment

5G home internet is uniquely competitive in the internet landscape. Typically, internet service providers (ISPs) of the same type (i.e., cable and fiber) don’t directly compete with one another, as their service areas don’t overlap. Very few, if any, Americans have the option to choose between two cable ISPs or two fiber ISPs.
5G internet networks differ because they typically overlap, making it the only broadband service that customers can choose between two or more providers. So, which should you choose? We used the world’s top data sets and surveyed over 20,000 internet customers to find the answer: In 2025, customers are choosing T-Mobile.
T-Mobile changed the internet game with the introduction of its 5G Home Internet service in 2021. Customers no longer had to worry about installations, network cabling, or lack of access due to T-Mobile’s wireless technology and massive coverage area. Just as important, T-Mobile presented an internet plan and deal that was unprecedentedly good for customers: a low guaranteed rate that even included taxes, unlimited data, and absolutely no bogus fees or sneaky fine print—a deal that T-Mobile continues to offer today. Its internet service is as cheap, straightforward, and well-performing as it gets, making T-Mobile the best 5G Internet provider of 2025.
“From my first contact with T-Mobile it has been an eye awaking positive experience.”
– T-Mobile customer in Farmington, UT
2025 Customer Satisfaction Survey
“Excellent, wouldn’t change a thing.”
– T-Mobile customer in Phoenix, AZ
2025 Customer Satisfaction Survey
Methodology
We gauge ISPs using customer surveys, our own service testing, and some of the best internet data sets available, including data from our own speed test which collects tens of millions of data points annually. With our tech type awards, especially our 5G internet analysis, we focus on the value proposition each service presents to customers. 5G’s unique offer is one of accessibility to customers, and no provider has pushed that offer further than T-Mobile, with a service that is affordable and available to more Americans than any other ISP.
T-Mobile is the easiest internet service in the country in more ways than one, but that doesn’t mean it falls short in performance quality. When we compared T-Mobile’s speeds and reliability using hard data and customer reporting, we found that the service is at no practical performance disadvantage to services like cable and fiber internet. In fact, T-Mobile meets or surpasses many of the nation’s top cable and fiber ISPs in addition to its 5G internet competitors on nearly every conceivable metric.
Key supportive data for T-Mobile
- Lowest-priced 5G provider.
- Consistently rated higher for speed and reliability than other 5G providers, as well as many fiber and cable internet providers.
- Reliability is superior to that of other 5G providers, according to public and proprietary data.
- Onboarding and overall customer experience are unrivaled in quality according to customer reviews, our home testing, and our analysis.
- Customer sentiments strongly suggest integrity and honesty. T-Mobile is the only service that HighSpeedInternet.com has found to undersell its speeds. T-Mobile test speeds were considerably faster than advertised.
Budget-friendly pricing
For an internet service to make an impact, it needs to be affordable, and T-Mobile has consistently prioritized low costs . It doesn’t just offer an affordable rate; it also ensures that everything you need is included in that rate. You won’t find the typical price-inflating fine print with T-Mobile bills; there are no equipment rental, data, or installation fees. In fact, even your taxes are included in the low $50 monthly rate.
“It’s cheap, it’s fast, [it’s] what we are all looking for.”
– T-Mobile customer in Fontana, CA
2025 Customer Satisfaction Survey
Plan | Price | Typical download speed |
---|---|---|
Rely Home Internet | $50/mo.* w/ AutoPay | 87–318Mbps |
Amplified Home Internet | $60/mo.* w/ AutoPay | 133–415Mbps |
All-In Home Internet | $70/mo.* w/ AutoPay | 133–415Mbps |
* Taxes and fees included.
“I like it! [It’s the] cheapest price available to me.”
– T-Mobile customer in Escondido, CA
2025 Customer Satisfaction Survey
“My service with T-Mobile gives me the best speed for the most reasonable price. It is also very reliable.”
– T-Mobile customer in Aurora, CO
2025 Customer Satisfaction Survey
Price guarantee
Many internet bills look great in the beginning, only to balloon into budget-busting monstrosities months later—but not with T-Mobile. All of its internet plans come with a five-year price guarantee, so there’s no stressing over looming price hikes. We can confirm T-Mobile makes good on its promise: in our two-year running T-Mobile 5G Home Internet test, the price has never increased one cent above the friendly $50 monthly rate.
“They are truthful and did not increase my monthly pay, so I’m grateful for the honesty.”
– T-Mobile customer in New York City, NY
2025 Customer Satisfaction Survey
Availability

T-Mobile’s massive coverage area is the largest in the U.S.
* Data from HSI 2025 Customer Satisfaction Survey (10,000 internet customers). Image by Kayla Fischer | HighSpeedInternet.com
To take advantage of a great deal, you need to be within the ISP’s coverage area. The good news is that you likely have access to T-Mobile 5G Home Internet. No ISP has anything close to T-Mobile’s reach; its service area contains about 65% of all households in the U.S.—that’s nearly double the closest competitor’s (Xfinity) and more coverage area than Xfinity and Spectrum combined. Also, T-Mobile’s coverage area is far larger than its biggest 5G competitor, Verizon, which is available to approximately 25% of American homes.
It’s not a stretch to say that 5G home internet service in the U.S. has caught on because of the combination of T-Mobile’s enormous reach and its game-changing policies.
Set up
Switching ISPs is never fun; nobody looks forward to navigating a new plan contract, reconfiguring their entire home network, and setting time and money aside for an installation. T-Mobile has heard these customer pain points loud and clear and responded accordingly with the creation of the most streamlined customer-switching experience to date.
“I like it because it’s wireless and it’s easy to use.”
– T-Mobile customer in Los Angeles, CA
2025 Customer Satisfaction Survey
What makes T-Mobile the easiest ISP?
Two things: wireless 5G delivery and a high priority on customer convenience.
T-Mobile 5G Home Internet uses wireless cellular signals, just like your mobile phone. The difference is that the T-Mobile 5G gateway is designed to produce faster and more stable performance than a typical cell phone. Since the signal is wireless, no networking cables or technicians are required. Installing T-Mobile feels more like setting up a new gadget from Best Buy than the usual slog and hassle of installing a new internet service.
On top of the easy tech, T-Mobile removes obstacles with its customer-centric policy by including free unlimited data, a free router, a price guarantee, and no sneaky fees.
“Set up process was easy, and everything worked right away, which was a pleasant surprise.”
– T-Mobile customer in Denver, CO
2025 Customer Satisfaction Survey
T-Mobile is the only ISP in the country that can get you a new internet service within two hours of deciding to make the switch. That’s about how long it took us to order the service, pick up the gear, and set up the connection. With simplified but powerful internet plans and straightforward policies, it doesn’t take long to choose a plan (we went with the base Rely Home Internet plan). You can pick your T-Mobile router from your nearest T-Mobile retail store, which thoroughly cover most populated areas in the lower 48.
Once you’ve purchased a plan and retrieved your equipment, you’ll set up your service via the T-Mobile Internet app, which shows you the best spots in your home to place the router. App network setups are common for ISPs, but T-Mobile’s experience is in a class of its own, guiding you easily and efficiently through the entire process. If you’re more comfortable with a person walking you through the process, phone agents are at the ready.

Speed and performance
Many were skeptical of the performance of wireless home internet in the beginning (including everyone on our team), but it’s been nearly five years now since these services launched en masse and the results are in: T-Mobile 5G Home Internet surpasses its 5G competitors and holds up just as well as against cable and fiber internet.
“It’s fast when you need it. I love it!”
– T-Mobile customer in Phoenix, AZ
2025 Customer Satisfaction Survey

Customers rate T-Mobile’s speeds higher than hard-hitting services like GFiber and Spectrum, in addition to its main 5G competitor, Verizon.
* Data from HSI 2025 Customer Satisfaction Survey (10,000 internet customers). Image by Kayla Fischer | HighSpeedInternet.com
“I’ve had (and I’m still having) an outstanding experience with T-Mobile. Top quality, higher speeds, and a reliable connection.”
– T-Mobile customer in Bronx, NY
2025 Customer Satisfaction Survey
We asked 10,000 internet customers to rate their internet speeds: T-Mobile’s ratings are in line with America’s top ISPs, even surpassing several fiber internet providers. This data supports one of our most consistent mantras: You shouldn’t purchase more internet speed than you need.
T-Mobile’s plans range from top speeds of 318 to 415Mbps. You can find faster internet plans out there, but they will certainly cost more than T-Mobile, and there’s no benefit to purchasing those plans for the vast majority of households. More speed doesn’t make individual internet tasks perform better. Rather, it allows more simultaneous tasks on the same connection. The crux is that the amount of tasks you would need to perform at once to utilize a 1,000Mbps connection (about 40 ultra HD video streams at once) is beyond the needs of just about any household.
T-Mobile’s internet speeds are not the fastest, but they are more than fast enough for most homes. That’s why T-Mobile receives customer speed ratings just as high as the fiber and cable ISPs.
Reliability
T-Mobile doesn’t drop the ball when it comes to maintaining a consistent connection and keeping your internet flowing smoothly throughout the day, and it’s especially effective at preventing outages.
“Amazing and extremely reliable. Cost effective and supports my needs.”
– T-Mobile customer in Sunland, CA
2025 Customer Satisfaction Survey
“It is consistent. It’s very rarely down. I never have a problem with it.”
– T-Mobile customer in Cerritos, CA
2025 Customer Satisfaction Survey

T-Mobile’s reliability data and ratings performed better than Verizon and several cable and fiber ISPs.
* Data from HSI 2025 Customer Satisfaction Survey (10,000 internet customers). Image by Kayla Fischer | HighSpeedInternet.com
T-Mobile’s reliability paces ahead of its top 5G competitor, Verizon, while also scoring higher than superb cable and fiber internet providers like Cox and CenturyLink. If you’re looking for proof that 5G, and especially T-Mobile 5G, can stand up to the traditional ISP tech, look no further.
“I’ve had nothing but satisfaction with T-Mobile’s service. It’s always on. It doesn’t lag. Very quick and very affordable.”
– T-Mobile customer in Phoenix, AZ
2025 Customer Satisfaction Survey
T-Mobile’s increased reliability over other ISPs isn’t too surprising, as the cellular networks that power its 5G internet are extremely resilient to outages. Unlike services that rely on network cabling, the cell towers that power 5G have robust backup power solutions that are designed to withstand even natural disasters, which double as outage backups. If a cell tower does go down, your home is likely within range of another that can continue to power your internet connection.
In comparison, cable and fiber internet have many powered components that drive the signal through hundreds of miles of cabling, which creates many potential points of failure. These components have backup power as well; however, these solutions are typically designed to prevent an outage for only a few hours, whereas cell towers have generators that can power connections indefinitely.
“I love everything about it, with the reliable and strong connection it provides.”
– T-Mobile customer in Los Angeles, CA
2025 Customer Satisfaction Survey
“T-Mobile is a reliable provider [that] costs less than the other guys and has treated me fairly.”
– T-Mobile customer in Wylie, TX
2025 Customer Satisfaction Survey
How we gauge ISP reliability
To gauge ISP reliability, we use a mix of data, outage research, and technology analysis to determine which ISPs consistently provide fast connections to their customers. We track full-scale outages, media-reported outages, and customer reports. We also carefully consider the technology and equipment used to support each service to determine what customers can reasonably expect.
“I love the reliability of the service. It is very fast and as of yet, [I] haven’t had any problems with the network.”
– T-Mobile customer in Austin, TX
2025 Customer Satisfaction Survey
Plan Management
T-Mobile’s focus on customer experience doesn’t stop after onboarding. Unique touches set this ISP apart when it comes to managing your service and plan. There’s no need to babysit your plan since the price guarantee keeps your bill steady and there’s no data limits to monitor. In addition to a first-class app, you can view important messages from T-Mobile directly on the router’s LCD display. Bill payment notifications and other announcements appear automatically.
“It has been perfect. They provide everything I need in one place.”
– T-Mobile customer in Brooklyn, NY
2025 Customer Satisfaction Survey
Our two-year T-Mobile experience
For the past two years, we’ve been conducting a T-Mobile 5G Home Internet test by using the service as the primary internet connection in an internet-heavy, remote-working environment with an average of two to four users at any given time. The connection performed so reliably that we chose it over a cable internet connection at the same location for all internet tasks.
Our results
Internet plan: T-Mobile Rely Home Internet
Price: $50/mo.
Price guarantee: Confirmed. No bill has been a single cent over $50 (including tax and fees).
Installation time: Just under 15 minutes
Average real-world speed: 318Mbps (average of speed tests run at regular and consistent intervals); At the time of calculation, T-Mobile’s top advertised speed was 254Mbps.
Complete outages: 0 in over two years
Network slowdowns: Happens 1–2 times monthly; resolves in minutes
Notes:
- Latency is excellent for gaming and video calls, no observed or measured decreased performance compared to a cable internet connection at the same location.
- More reliable than a cable internet service at the same location, with no complete outages.
- No management required; never had to call in for help.
“I’ve been with my provider for 2 years, and I haven’t had any problems yet. And the internet is great.”
– T-Mobile customer in San Diego, CA
2025 Customer Satisfaction Survey
The T-Mobile advantage for customers
T-Mobile delivers top-quality service as easily as possible for customers. The entire customer journey is designed to save you time and money while providing fast and reliable connections.
In 2021, we were surprised that 5G home internet so quickly became a viable option for so many customers. Four years later, T-Mobile is proving that 5G is much more than just an option; it’s truly the best choice for millions of customers. It hits the sweet spot between pricing and capability, delivering every bit of internet performance your home needs without wasting a cent on typical bill-inflating policies. T-Mobile is certainly making all the right moves to become the top internet service in the nation.
“They are [the] best service provider I have ever been with.”
– T-Mobile customer in Fort Worth, TX
2025 Customer Satisfaction Survey
Author - Austin Aguirre
Austin worked as a broadband technician installing and troubleshooting countless home internet networks for some of the largest ISPs in the U.S. He became a freelance writer in 2020 specializing in software guides. After graduating with a BS in technical communication from Arizona State University, he joined the team at HighSpeedInternet.com where he focuses on home network improvement and troubleshooting.
Editor - Jessica Brooksby
Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise.