Internet Service Provider Review of Salt Lake City

Salt Lake City residents have an excellent group of internet providers to choose from. Xfinity’s superfast cable internet spans the entire area, and both Quantum Fiber and Google Fiber bring the benefits of fiber-optic internet. T-Mobile and Verizon offer their ultra-convenient 5G services throughout SLC. But which is best? Which is Fastest? Which is right for you?

We took a close look at the area’s internet service providers (ISPs) to help customers decide what internet is best for their needs. We compared Salt Lake’s ISPs using real-world performance data from speed tests, a regional customer survey, and a thorough pricing analysis.

Our methodology uses three proprietary datasets to determine ISP quality: performance data gathered from the HighSpeedInternet.com speed test, pricing data from our internet plan index, and customer survey data from our massive annual surveys.

See our detailed methodology for a breakdown on exactly how we determine the best ISPs for each region.

Why Google Fiber is the Best Overall in Salt Lake City

In every category we analyzed, Google Fiber was either in first or second place. Speed test data, pricing ratios, customer ratings, whatever the metric, Google Fiber is near the top of the list.

This well-rounded service is the best in Salt Lake City, not because of a few strong data points, but because of its stellar performance across all areas. If you’re looking for speed, a reasonable price, a stellar customer experience, and an easy setup process, Google Fiber has it all. We named Google Fiber the best internet provider in the nation twice, so we’re not surprised to see it at the top in SLC.

Why Quantum Fiber is the Best Value in Salt Lake City

If you’re looking for the best deal on internet service in and around Salt Lake City, you can’t do better than Quantum Fiber. You get all the benefits of fiber internet, just at a cheaper rate. The best part is Quantum Fiber’s Price for Life Guarantee, which promises your monthly plan will not increase as long as you keep your internet service. Rates are low right now, so it’s an ideal time to lock in a price that will never change.

Best value internet plans in Salt Lake City

Quantum Fiber’s 500 Mbps plan is the best bet for your average household in the Salt Lake area. You get everything: 500Mbps speeds, symmetrical download and upload speeds, unlimited data, no contracts, and a monthly rate that will never increase.

You can get close to the same speed for the money from other internet services, but no other offering is quite as good. Xfinity’s 500 Mbps plan for $55 a month is a great offer, but it doesn’t match Quantum’s lower rate, unlimited data, and lifetime price lock. T-Mobile has an option for $50, but you don’t get the same speed, the fiber performance, or a price lock of any kind.

In fact, Quantum’s 500 Mbps fiber plan isn’t just a good deal in SLC, it’s the best fiber plan in the country. When we applied our methodology to all fiber plans in the U.S., we found this exact plan to be the best. It’s priced like a budget-tier offering, but its specs are anything but. Our advice to Salt Lake households is to get this Quantum Fiber deal while you can.

Why Xfinity is the Fastest in Salt Lake City

Xfinity customers experience the fastest speeds on average in Salt Lake City, according to over 16,000 unique speed test results. It’s impressive how far Xfinity has pushed its cable internet, not just keeping up with fiber internet but actually significantly outpacing Google Fiber.

Over the last decade, Xfinity has taken the lead by deploying the latest internet tech, increasing its cable internet capabilities. The most substantial development is the large-scale deployment of DOCSIS 4.0, which Xfinity has been in a frenzy to implement. Just last month, Xfinity announced that full duplex DOCSIS 4.0 compatible amplifiers were active in all major multi-gig markets, bringing it closer to a truly next-generation cable internet network.

Xfinity is consistently evolving quickly and bringing the latest and greatest advancements to its customers, and we’re now seeing those efforts pulling this provider ahead of the competition.

Why Verizon is the Customer’s Choice in Salt Lake City

In our 1,250 customer survey in Salt Lake City, Verizon’s 5G Home Internet received the highest average ratings overall, making it SLC’s most popular internet service. Whether it’s the ultimate convenience of wireless 5G or the outstanding performance that Verizon networks are known for, Verizon clearly has the happiest customers in Salt Lake City.

Why Google Fiber is the Most Trusted in Salt Lake City

The feedback is in: Customers trust Google Fiber. It’s a service that has always strived to provide the absolute best service and never shies away from customer concerns. Google Fiber’s brand is a strong one.

Google Fiber rarely raises prices, doesn’t do sneaky fine print, and provides exemplary customer service. In fact, when Google Fiber customers call in with an issue, Google Fiber guarantees someone will answer in 10 seconds or less, an astonishing commitment in the age where most providers simply connect their customers to AI agents.

Customer reliability rating

Customers want an internet service that keeps those precious router lights lit around the clock, and no one does that better than Google Fiber. SLC customers gave Google Fiber the highest reliability rating and expressed their high trust levels in the provider.

Why Google Fiber is the Easiest Internet Switch in Salt Lake City

Google Fiber’s exceptional attention to its customers makes switching a breeze. What’s particularly impressive about Google Fiber’s easy install feedback is that fiber services typically involve the most installation hassle due to the unique infrastructure and equipment requirements. It looks like Google Fiber takes care of all that for its customers, though, leaving nothing but a smooth transition and incredibly stable and fast service in its wake.

If you’re looking for an easy internet switch in Salt Lake City, we recommend Google Fiber.

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