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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Why Is My Hotspot So Slow?

by and | Dec 17, 2025 | Technology

The best ways to improve your hotspot speeds are to restart your hotspot device, plug it...

Woman using Wi-Fi image
How to Find Free Public Wi-Fi Hotspots

by , , and | Dec 8, 2025 | FAQ, Technology

It’s hard to get anything done in today’s world without an internet connection. Fortunately, free public Wi-Fi has been popping up all over the country, saving us all from draining our data plans. Known as hotspots, these helpful connections make getting Wi-Fi access on the go easy. But how exactly does a hotspot work? And how can you find one near you?

Young woman working on laptop while sitting on park bench One young woman sitting on a bench in the park and using laptop on sunny day 25-29 Years Stock Photo
Best 5G Hotspot Devices of 2026

by and | Dec 5, 2025 | Brand Guides

Compare the top 5g mobile hotspots of 2022. Browse providers, devices, and more.

Black Friday Deals
Black Friday Internet Deals and Giveaways

by and | Dec 4, 2025 | Internet Buying Guides

Free TVs, gift cards, speakers, and gift cards galore! See all Cyber Week internet deals today.

Breezeline low-income internet feature image
How To Get Low-Income Internet Through Breezeline

by | Oct 27, 2025 | Brand Guides, FAQ, Low-Income

Breezeline offers two cheap plans for basic internet, but only one requires income qualification.

man using a laptop in a tent near a lake
What Are Hotspots and How Do They Work?

by and | Sep 17, 2025 | Brand Guides

Want to use your mobile data as a hotspot for home internet? We show you the easy way to set up a mobile hotspot for your home using your cell phone data plan.

Viasat ground stations
Viasat Unleashed: Is This New Plan Right for You?

by | Sep 4, 2025 | Brand Guides

Think Starlink is the only good internet for folks off the beaten path? Elon Musk and...

4K Streaming Guide

by | Aug 19, 2025 | Streaming Guides

Understand the basics of 4K streaming so you can get the most out of all your services.

Home Broadband
What is Broadband?

by and | Aug 19, 2025 | FAQ

Broadband is another term for high-speed internet access, initially used to differentiate services like DSL and...

Man using laptop and phone at home
How to Check Your Internet Speed

by and | Aug 18, 2025 | FAQ, Internet Speed Guides

Take a quick speed test, then learn what the results mean and get troubleshooting tips.

Everything You Need to Know About Verizon Hotspots

by | Aug 18, 2025 | Equipment Guides

Choose the best personal hotspot, mobile hotspot device, and data-only plan for your needs.

How to Install CenturyLink Internet
How to Install CenturyLink Internet

by and | Aug 7, 2025 | Brand Guides, Equipment Guides, FAQ

If you’re shopping for a new Internet Service Provider (ISP), you’re probably wondering about the installation process. How long does it take? Will you need to drop a bunch of cash for a professional installation? Or can you just do it yourself? We’ll answer all those questions and more in this guide to CenturyLink installation.