Internet Providers in Portland, OR
Portland Residential Internet Coverage
Situated along the northern Oregon border, the city of Portland is one of the busiest cities in the Pacific Northwest. Those living in this area benefit from a wide selection of Internet service providers, including those who offer cable, satellite, fiber, and DSL.
Fiber Internet provider Centurylink Prism covers some central neighborhoods, including Mount Tabor, Montavilla, and Hazelwood. Service extends northwest to Saint Johns and Cathedral Park. The DSL network through CenturyLink spans all of Portland. Frontier brings fiber service to the far western and eastern edges of Portland, while their DSL service covers some areas of central and southern Portland.
Xfinity brings service as far north as Haden Island, as far south as Moreland, as far west as Linnton, and as far east as Wilkes. This is nearly identical to the Megapath coverage map.
Through Sawtooth Technologies, those living north and east of the Willamette River have high-speed Internet access.
InfoStructure primarily limits its network to the central part of Portland, running from north to south through the central neighborhoods of Kenton, Bridgeton, King, Hosford, and Brooklyn.
Finally, the entire city of Portland is served by Integra Telecom.
Customer Reviews of Internet Providers in Portland
I am furious with this service! I just moved here from midwest. It took forever for an installation appt. We finally got installed and were promised a whole bunch of discounts the 1st 12 and 24 months. The 1st notice came as a bill "estimate" 2nd notice came a month later as another "estimate. Both amts were different. Albiet they warned me it could take a billing cycle to establish the bundle but my 1st bill would NOT be a month in advance. The 1st bill comes and it's thru the roof! Through this time, I've had to call them 4 times regarding service, once was corporate. We have only been with them 3 months and already had to go to corporate! However, their customer service is a NIGHTMARE! Seriously it's traumatic. I used up two and a half phone batteries being cold transferred in circles for over 6 and 1/2 hrs. On another day, I spent my WHOLE day off trying to deal with billing ... Meaning from the time I woke up at 9 am until I was finished with household chores, including fixing dinner, around 615pm! This company bills what it wants. Then, cuts off communication. This should be illegal. I think it is, but the way our society works, they will get away with it for years and years until ... I don't know... Someone has the time to deal with them on a legal level. I will say....our neighbor warned us this would happen, but it was too late. She told us the day of installation. So on Century Link...if you have a lot of expendable income and it doesn't matter if or when you have service ... Go for it. If not, stay away! NOTE: in our area all our services go out at midnight for anywhere from 30 mins until the next morning EVERY NITE LIKE CLOCKWORK. So if this is happening to you everyday at a specific time ... You are not alone and it is NOT an "overload of users." -_-
Jeannette Bradshaw Portland, OR 2016-12-27
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0 /2 people found this review helpful
Service was too expensive and slow at times. Would start and end when not told to do so. I was trying to get a lower price or plan, but was told I had to add another service in order for the price to come down. Which would have been a higher rate to pay plus have the payments taken out of my bank account each month with a balance on the initial fees.
Ricky Sanders Portland, OR 2016-10-16
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0 /1 people found this review helpful
Xfinity is very, very slow. Customer service was uninformed and very impatient. Although technical support was very helpful
Miriam Whitney Portland, OR 2016-10-13
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0 /4 people found this review helpful
Not impressed. Comcast (currently) has the monopoly in my area. They are constantly pulling shady things like sending me modems even though I have one and then charging me for their mistake. Can't wait for fiber to come my way or to see Comcast change their business practices!
Kimberly Kadas Portland, OR 2015-08-09
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16 /17 people found this review helpful
I am pretty livid with Comcast after having them for several years. Everywhere I've lived, I've had to put too much effort into getting anyone to come out and look at what's wrong with my service, which has never been reliable. It fluctuates all the time, and I'd rather go with another company, but the options are very limited in my area. If I had the choice, I'd definitely switch providers.
Lauren Slater Portland, OR 2015-04-18
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27 /27 people found this review helpful
Most of the time our Internet runs well, speed is good. The last few weeks we have had some slowing and occasional disconnects. Service is fairly good and quick to handle issues.
Tenley Erickson Portland, OR 2014-12-10
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12 /14 people found this review helpful
I like the fast internet connection. The downloads on my mobile are lighting fast and I never have any difficulty with using Skype. Overall they are a great company and are always willing to have tech support available to come to my home if need be.
Natasha S Portland, OR 2014-08-14
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14 /17 people found this review helpful
We currently have centurylink in our household. We have had to call them a few times regarding the service, we received a new modem but the service is still the same. The only option we get is to upgrade to a faster speed = more money and we'd need a new modem = more money.
Becky R Portland, OR 2014-03-19
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16 /16 people found this review helpful