Highest-rated internet providers in Austin
AT&T is by far the highest-rated provider in Austin. It ranked second overall in our customer satisfaction survey, and J.D. Power ranks it number one in the South. In our survey, AT&T landed in the top five internet providers in every single individual category, which is quite a feat.
Spectrum scores quite well for installation and customer support, ranking third and fourth respectively. Customer service is a top priority for many shoppers. If you’re one of them, you might find exactly what you’re looking for with Spectrum.
CenturyLink tends to fall toward the middle or rear of the pack for most satisfaction categories, but it has one big advantage: a Price for Life guarantee on its service packages. This ensures that the price you agree to when signing up is the price you’ll pay for as long as you have service. That’s a refreshing alternative to unexpected price hikes after the first year of a contract.
Fastest internet service providers in Austin
AT&T offers internet at speeds up to 1000 Mbps
Google Fiber offers internet at speeds up to 1000 Mbps
Grande Communications offers internet at speeds up to 1000 Mbps
Suddenlink Communications offers internet at speeds up to 1000 Mbps
When it comes to internet speed in Austin, AT&T is the top dog. AT&T customers in Austin get access to the provider’s speedy fiber network, with speeds up to 1 gig available at a reasonable price. Spectrum also offers solid speeds (up to 100 Mbps).
CenturyLink falls quite short of the pack with only 15 Mbps available in Austin. However, if you’re on the southwest side of town—where AT&T has a coverage gap—CenturyLink may be a good bet.
If none of these providers offer the package you need, you can also consider satellite internet. Although it’s far from the fastest option, both Viasat and HughesNet cover the entire area (as well as the whole rest of the country) and have speeds ranging from 12 Mbps to 100 Mbps.