Find internet service and providers in Illinois
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Overview of internet satisfaction and availability in Illinois
Illinois has access to some of the fastest internet providers in the US. Xfinity, rated as the fastest ISP in our customer satisfaction survey, has the most coverage in Illinois. AT&T is the state’s primary fiber internet provider, with fiber coverage in the Chicago area, Springfield, Urbana, and along the southwest border. Astound is another major cable internet provider in Illinois, primarily concentrated in the Chicago area. Most of Illinois also has access to fixed-wireless internet through T-Mobile or Verizon.
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Illinois.
That ranks Illinois 27th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Illinois
3.7/5 average customer satisfaction rating
27th
national ranking for customer satisfaction
$71.52 average price per payment for internet, per household
90.4% of the time, advertised speeds meet household needs
3.6/5 average customer service rating of internet services
3.7/5 average reliability rating of services state-wide
Population:
12,812,508 people
2.51 average people per household
$73,214 average income per household
42 average age per household
59% of population employed
4% higher than national average
Ranked 16th nationally
34% higher than national average
Ranked 10th nationally
13% higher than national average
Ranked 41st nationally
6% higher than national average
Ranked 13th nationally
Fastest internet providers in Illinois
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| XFINITY | 294.08 Mbps | 58.94 Mbps | 88.79% | View Plans for Xfinity |
| Wabash Communications | 281.15 Mbps | 224.63 Mbps | 78.81% | View Plans for Wabash Communications |
| Madison Communications | 273.98 Mbps | 38.44 Mbps | 55.4% | |
| Spectrum | 265.86 Mbps | 142.4 Mbps | 47.18% | View Plans for Spectrum |
| Xtream Powered by Mediacom | 259.2 Mbps | 32.87 Mbps | 91.72% | View Plans for Xtream Powered by Mediacom |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| Satellite | 200.44 Mbps | 70.12% | 93.22% | See all providers for Satellite |
| LTE Home | 150 Mbps | 0.12% | 98% | See all providers for LTE Home |
| Fixed Wireless | 89.11 Mbps | 87.08% | 66.2% | See all providers for Fixed Wireless |
| Fiber | 2745.16 Mbps | 93.7% | 51.19% | See all providers for Fiber |
| DSL | 209.82 Mbps | 44.41% | 75.94% | See all providers for DSL |
| Cable | 1724.74 Mbps | 96.94% | 88.91% | See all providers for Cable |
| 5G Home | 409.68 Mbps | 97.26% | 59.19% | See all providers for 5G Home |
Best cities for internet in Illinois
Cities in Illinois with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Hickory Hills | 422.72 Mbps | 136.76 Mbps | 46% | XFINITY |
| Loves Park | 393.8 Mbps | 47.92 Mbps | 92% | XFINITY |
| New Lenox | 388.04 Mbps | 63.51 Mbps | 37% | XFINITY |
| Shorewood | 370.75 Mbps | 106.02 Mbps | 39% | XFINITY |
| Prospect Heights | 363.23 Mbps | 83.99 Mbps | 46% | XFINITY |
| Matteson | 353.54 Mbps | 50.37 Mbps | 34% | XFINITY |
| South Elgin | 349.46 Mbps | 81.61 Mbps | 49% | XFINITY |
| Darien | 325.03 Mbps | 72.68 Mbps | 44% | XFINITY |
Hickory Hills is the best city in Illinois for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Loves Park and New Lenox also earn top rankings, according to our data.
The most connected cities in Illinois
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Joliet | 150,221 | 100% | 100% | 100% |
| Aurora | 181,405 | 100% | 100% | 100% |
| Yorkville | 21,273 | 100% | 100% | 100% |
| Elgin | 114,190 | 100% | 100% | 100% |
| Naperville | 149,089 | 100% | 100% | 100% |
| Peoria | 113,054 | 100% | 100% | 100% |
| Seneca | 2,565 | 100% | 100% | 100% |
| Ingleside | 8,659 | 100% | 100% | 100% |
Joliet is the most internet-connected city in Illinois. Joliet makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Joliet's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Aurora and Yorkville also make it to the top of our list.
Top cities in Illinois
Chicago
Population: 2,721,914
Median income: $69,834
169.01 Mbps
avg. download speed
31.66 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Aurora
Population: 181,405
Median income: $105,835
269.96 Mbps
avg. download speed
88.09 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Joliet
Population: 150,221
Median income: $98,389
311.16 Mbps
avg. download speed
58.11 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.
