Find internet service and providers in West Virginia
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Overview of internet satisfaction and availability in West Virginia
Frontier has the most wired internet coverage in West Virginia, offering DSL internet and some fiber-to-the-home service. Optimum and Xfinity are your cable internet alternatives, although some Optimum fiber internet is available here and there, like in Charleston and Lewisburg. Spectrum has a very small footprint in West Virginia, found only in areas around Clarksburg and Morgantown. However, if you can't get wired internet, T-Mobile is your best bet for wireless home internet service, followed by UScellular.
Internet providers received an average satisfaction rating of 3.4 out of 5 stars from customers in West Virginia.
That ranks West Virginia 51st nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in West Virginia
3.4/5 average customer satisfaction rating
51st
national ranking for customer satisfaction
$86.17 average price per payment for internet, per household
84.8% of the time, advertised speeds meet household needs
3.4/5 average customer service rating of internet services
3.6/5 average reliability rating of services state-wide
Population:
1,793,716 people
2.4 average people per household
$38,696 average income per household
46 average age per household
42% of population employed
11% lower than national average
Ranked 49th nationally
6% higher than national average
Ranked 44th nationally
11% higher than national average
Ranked 51st nationally
11% lower than national average
Ranked 47th nationally
Fastest internet providers in West Virginia
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Ziply Fiber | 365.51 Mbps | 286.49 Mbps | 91.04% | |
| XFINITY | 273.92 Mbps | 41.4 Mbps | 88.79% | View Plans for Xfinity |
| Spectrum | 223.51 Mbps | 16.92 Mbps | 47.18% | View Plans for Spectrum |
| Optimum | 214.05 Mbps | 19.3 Mbps | 36.73% | View Plans for Optimum |
| Shentel | 207.41 Mbps | 24.18 Mbps | 83.39% | View Plans for Shentel |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 395.75 Mbps | 86.43% | 50.49% | See all providers for 5G Home |
| Cable | 1135.39 Mbps | 89.69% | 54.59% | See all providers for Cable |
| DSL | 1.02 Mbps | 36.24% | 98.74% | See all providers for DSL |
| Fiber | 6262.51 Mbps | 74.38% | 96.71% | See all providers for Fiber |
| Fixed Wireless | 20.37 Mbps | 37.09% | 93.66% | See all providers for Fixed Wireless |
| LTE Home | 150 Mbps | 0.31% | 98% | See all providers for LTE Home |
| Satellite | 238.03 Mbps | 96.18% | 95.03% | See all providers for Satellite |
Best cities for internet in West Virginia
Cities in West Virginia with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Weirton | 311.7 Mbps | 70.25 Mbps | 77% | Frontier |
| Martinsburg | 302.73 Mbps | 73.66 Mbps | 100% | XFINITY |
| Wheeling | 268.56 Mbps | 46.55 Mbps | 73% | Ziply Fiber |
| Fairmont | 253.89 Mbps | 85.03 Mbps | 97% | Ziply Fiber |
| Morgantown | 231.95 Mbps | 78.27 Mbps | 66% | XFINITY |
| Berkeley Springs | 220.26 Mbps | 78.85 Mbps | 80% | XFINITY |
| Parkersburg | 216.91 Mbps | 39.12 Mbps | 93% | Optimum |
| Beckley | 196.92 Mbps | 58.63 Mbps | 100% | Optimum |
Weirton is the best city in West Virginia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Martinsburg and Wheeling also earn top rankings, according to our data.
The most connected cities in West Virginia
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Barboursville | 4,394 | 100% | 100% | 100% |
| Pea Ridge | 6,884 | 100% | 100% | 100% |
| Huntington | 46,637 | 100% | 100% | 100% |
| Mineral Wells | 6,362 | 100% | 100% | 100% |
Barboursville is the most internet-connected city in West Virginia. Barboursville makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Barboursville's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Pea Ridge and Huntington also make it to the top of our list.
Top cities in West Virginia
Charleston
Population: 48,415
Median income: $49,112
173.44 Mbps
avg. download speed
46.42 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Charleston
Population: 48,415
Median income: $49,112
173.44 Mbps
avg. download speed
46.42 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Huntington
Population: 46,637
Median income: $42,727
198.72 Mbps
avg. download speed
58.32 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.
