Internet providers in Cumming, GA

Overall:

Service:

Pricing:

Speed:

Ian A | 08-13-2019

I have been an xfinity user for many years. Sad to say the service over the last year has gone from bad to terrible. We loose service 3 or 4 times a week. Down for an hour or so each time. Promised credits for bad service but get no satisfaction. Just saying

Was this review helpful? 709 32

Overall:

Service:

Speed:

Tom K | 06-09-2015

I have been with Comcast since it acquired the previous cable company years ago. I have spent thousands of dollars for Comcast service. It used to be excellent. Service has gone down drastically. When I actually have Internet connectivity, it works well, but it's inconsistent and non-existent for days. Customer Service is manned with people with no authority. They simply fill out requests which local technicians ignore. They eventually close requests tickets without any technician visiting your location. Comcast is a mega-sized company that is not capable of real customer service. I work from home and depend heavily on the Internet for my job. I am looking for another Internet provider now. I have wasted too much time and energy trying to work with Comcast. They have created a culture of lies. Do not believe anything you are promised from Customer Service. They are only their to appease and calm you down without providing any real service.

Was this review helpful? 69 0

Overall:

Service:

Speed:

Dan K | 02-24-2015

I don't understand why providers have to bundle. (Except for making more money). The service has been average but keeps going up in price. This should be a service that goes down in price now that it has all been pretty well established in all areas.

Was this review helpful? 43 3